This place had a few things going for it, but not enough for what they charge for rent (and hidden fees that they claim they don't have but WILL slap you with). For starters, we weren't given the apartment we originally signed the lease for. The very next day we were told it wasn't actually available and were upsold to a different one in a dark corner of the 1st floor near an entrance. Should have been a red flag. Parcel Pending membership is not optional. I had stuff delivered on purpose only to justify paying the fee. The professional cleaning fee upon move out is not optional--they say you can hire your own professional and show a receipt, but why do either if I can do it myself? I had no kids or pets--the place was probably left cleaner than when I received it. I still had to clean the place prior to moving in. Ants were a huge (+common) issue come Summertime. They said there was nothing they could do about it. We were literally given 5 minutes to get rid of our $10 charcoal grill with no charcoal in it that visibly sat on our patio for months in the main entrance after we were told it was a fire hazard and were about to be charged a fee due to an unexpected fire inspection. I'm not sure how everyone else having propane tanks on their balconies is any safer. We were also told by someone in the office with no hesitation that it was ok to purchase one. We asked first before doing ANYTHING our entire stay. But that didn't matter. Don't paint! We were told we could because they repaint between tenants anyway, but they charged us over $400 fee at move out. We had a much lighter, pale blue. Deposit, gone. The bedroom constantly leaked water from the walls ruining our furniture. In one instance, we had to call their emergency line overnight to which they said they couldn't do anything until the morning anyway because the problem was in the wall. Maintenance said it was a common issue and that he dealt with it himself in his apartment IN THE BUILDING. WHAT!? We had a ton of lighting and switch/outlet issues. After a while, we just stopped seeking help from the office because we decided to leave at the end of the lease. Many neighbors don't pick up their dogs' droppings and the wing entrance constantly smelled like urine in the morning. There's only 3 designated dog waste stations for Elm Creek residents (Don't get caught using the wrong one *eyeroll*) They send threatening emails to residents as forewarnings when policies aren't being followed and complaints are put in, but no real change is ever made. We also had issues with the washing machine and had to call maintenance several times, to which they said was a common problem too. It was a brand new machine upon move in! We actually had to go without one for a few weeks because it was being "replaced." Apparently, this place is old according to maintenance and even they complain about it in conversation. Our apartment on the first floor had terrible cellphone reception. All of this in just one year. Also, year-to-year lease renewal is not an option. That wasn't explained either. So, I packed up and left. I wish I had more space to continue, but I also should have read the Google reviews prior to moving in. I experienced many of the issues others wrote about that I didn't include myself. They'll use the retractable roof over the pool as a selling point, but it doesn't work. They don't disclose that. Most times I went to the gym down the street because the machines were not maintained and the pool/hot tub was gross. Rent at your own risk.