When lease is up, even if you return the apartment as clean as it was given to you, you are charged a "professional cleaning fee." This can only be waived if you have a receipt from a cleaning company proving you had it cleaned professionally. This is wrong, and I suggest Elm Creek removes from their move out instructions the sentence that says "professional cleaning is recommended" because it is actually forced. I understand that many people don't return their apartment as clean as they received it, those should definitely be charged accordingly. But, there are some of us who understand how it is to be returned, why are we forced to pay for professional cleaning? Professional cleaning, as Elm Creek calls it, should be part of their turning over costs. We are more than happy to switch our 3 stars to 5 if our money is returned. M. Rivera Apt. 5510