Update: after failing to reply to any email (including the one in the response) all I can say is not only is this property going to try and scam you (they tried charging me extra days) they will not reply. The online system/website they tell you to use (say to reserve the elevators?) doesn't work and conveniently your request is ignored. The office was empty well over an hour from 2:00-4:00pm on Monday the 11th of March. I left and I still had no door to the utility room/furnace/washer dryer area and who knows if that ever get fixed before new tenant comes in. I don't recommend this place or any Aimco property. Original: I've moved a lot thanks to work and this was one of the longest apartments I stayed in so it surprises me that now as I am moving my opinion has so dramatically dropped. (Hint: expect lots of unpleasant surprises and other issues)