Michael W

Two stars only for the location and their facilities (pool, training, etc). At first sight this place is perfect it wowed me and my wife. We loved it until the first billing started. Hmm and there we go... all I can say is make sure that whatever you are getting promised gets on to the paper. Also take lots of pictures when you inspect your unit before the move. (Just in case) my need it in the future. Also be aware that they charge FEES for everything, smallest slip up, intentional or not and you will have a surprise waiting in their billing portal. When you negotiate for your rent take into account that they charge separately for water/sewer and trash about $100 a month for 2 people. (I am only one on weekends since my job takes me all over during the week). Billing there is an interesting story, I make my payments around 28th when due by the 1st yet one time I even got charged $80 late fee which they denied to revert. Fee was for the utilities water/trash not being included in that months rent. The problem I had with this is that there was no actual billing done for that particular month since they decided to change a provider whom could not deliver a proper billing to their online system in time. So they claim that 3 days before the due date they send an email (which I never got) requesting apperantly to sit and wait by the computer all day on the due date to make a payment once they do post it there. They forget thought that this was actuall a Saturday and a Holiday weekend on top of that were no banks would process the payment until the 3rd anyways so even if someone would make a payment on the first it would not post there until 3rd. Or perhaps they wanted us to actually pay in advance some imaginary numer to avoid the fees.?! Well this is just one sad story where management feels invincable and they think that once you sign the lease they got you for good. I am a person of principals and my lease soon will end and we will be of to a better place. Ps. People's dogs pee inside the elevators all the time!