I've been living at Elm Creek for just under a month and I've already had several paperwork issues with the leasing office. The week prior to moving in the leasing office was short staffed due to a family emergency however that was not communicated with me until I called to confirm my move in. Since they were short staffed I was rushed through my apartment check in and was had to sign the inspection sheet prior to even getting to the apartment so if there were any discrepancies noted it would be my word against theirs as they already had the copies separated. I initially chose open parking for $25 a month, when I requested a reserved parking spot I was sent the wrong paperwork. I had to call an additional two times to get the "corrected" paperwork that listed my spot, only to find that the spot I was told to move into already belong to a current resident that they were not tracking. Even once they offered me a new spot they sent me blank paperwork with no spot listed so if I were to be towed I cannot prove on my end that I am paying for this particular spot. Most recently I attempted to dial in utilizing the intercom system as my key fob was left in the apartment only to find out they never put my name in the system therefore I couldn't let myself into the building and they still wanted me to pay $75 for a lock out fee! This building is terrible with their paperwork and make the residents suffer due to their lack of attention to detail.