Shannon B.

BEWARE OF THE TOWNHOMES!!! I have been living in a "luxury" townhome at Elm Creek for several months after relocating from out of state. First of all, the high-pressure tactics they use to get you to sign the lease are ethically questionable. Telling tenants that rent will increase significantly if they wait a week or month to sign takes away their ability to make an informed choice. Also, we have made several maintenance requests since moving in and the only way to get someone to get back with you is to select that you have an maintenance emergency. If you leave a message with the office, they will not call back. Also of concern is that the appliances, especially the dishwasher and dryer (which stinks every time I run it), are some of the cheapest and least effective I have ever used. And these are just the minor issues. More significant are: 1. Sinking Foundation: When we move in, we immediately noticed that the door to one of the upstairs bedrooms stuck to the point of requiring force to push it open. While concerned about the safety of my daughter if someone needed to open the door quickly, we figured it was just a construction error. Then, a few months later, we noticed that our bedroom door was also sticking in the same fashion, which has grown worse over time. The cracks in the ceiling upstairs have lead us to believe that the issue is in fact caused by the foundation to the house sinking. I spoke to an owner of a condo at the Atrium nearby who expressed his surprise that the townhomes were even approved to be built. The doors now both require a major shoulder push to open, which leads to a loud noise when exiting or entering a room. 2. Water Leakage: We had a major leak in the entry way that has not yet been fully resolved. During a major rainstorm in March, rain started pouring in through the corner of a light-switch on the wall in the entryway. The water ran all the way down the wall, made a small puddle on the floor and was less than a foot away from the circuit breaker. Obviously, concerned, we called maintenance, who said that it didn't look like the water was touching any electrical wires and we should be okay. They had someone else come out and look at it the next day, told us nothing about what was going on and then called us a few weeks later to let us know their engineering team would be out to look at it. A week or so later, I inquired into the status of the repair, to be told it should be resolved within a week and a half. Still, no update. While the leaking has stopped, the concern about water and electricity is still always present in my mind every time it rains. 3. Ticks: The townhomes are directly in front of a creek with tall grass that no one seems to mow or maintain. Our dog has been covered in ticks several times and I even had one in my hair one day. This is an area where people frequently walk their dogs. One would think they would be a little more conscious of the exploding tick population and takes steps to mitigate them. Unfortunately, Elm Creek Townhomes are some of the only townhouses in the area so if you are looking for a rental that isn't an apartment, it may be your only option (like it was mine). However, for what you pay in rent, these are certainly not luxury by any means. I'd look elsewhere.