I can't warn people strongly enough to stay away from Elm Creek. Management has turned over a number of times in the last couple years - same with maintenance staff. The can't keep anyone with continuity nor does it seem they wish this.All the people lauded here in reviews are gone. Tim was fired because they claimed they didn't need him anymore. Andrea is gone. The property manager has absolutely no interest in customer service - once she has your signed lease you are little but another of the lemmings in this understaffed 500 unit building.You can expect:- weeks for maintenance requests filled (if not months)- phantom service charges on your monthly bill for "processing payment" of utilities (water, trash, etc.) equal to 25% or more of what you are paying. This is not disclosed in your lease or at anytime prior to move-in- yearly renewals bumping your rent up 20% above prior year and more than that versus someone coming to rent your exact unit. - For example, I was offered a renewal on a 2BR for over $2300/mo when the offer on their website for the same units were in the low $1700s to new potential residents. - Unit right above me. Exact layout and be of "type". 20% less to new potential residents versus my current rent of $2100. Versus new proposed rent, $600 difference. Over 30% difference. They don't care. They prefer you move out rather than keep existing tenants.- elevators to never work. Seriously. 2 years there, I can count on my fingers the times both elevators worked...move-in/move-out is a nightmare given this.I can go on - just do yourself a favor and avoid. Far nicer places in the area for the same or less cost...with far better management responsiveness and cooperation.