My experiences with Elm Creek Apartment Homes began last week. I had a horrible experience during the leasing process. Although it was a very disappointing experience, against my better judgment, I rented anyway. My issues involved them trying to raise my rent by over a hundred dollars and issues with their website site not allowing me access. Again, those issues were worked out. I believe the regional company representatives did try to resolve the issues. However, the experience left me afraid that for the next 10 months, the company would not operate in integrity. I didn't want to fight with them for the life of the lease because of their efforts to nickel and dime me. Well, on my 3rd day in the apartment, I decided to get a storage space inside the complex. Major mistake number two! The young lady, Andrea went above duty to find a space for me as it caused her to leave work late. She informed me that I had 24 hours to pay the additional 25 dollars for the storage space. I attempted to go into the company's website to pay the 25 dollars (before the 24 hours was up mind you) only to find out that a late fee of $80 was already assessed!!!! I attempted to call to get the matter straightened out but to no avail. I will try to resolve this tomorrow but I am tired of fighting with this company already and I have only lived here for 3 days! I totally regret signing a lease here. I am bottled up in knots right now. I can do without unnecessary stress. My 10 month lease can't end soon enough. I don't have a problem with capitalism; however, when you are in business and have no ethical standards, that is a totally different matter!