I take back everything I wrote a year ago. On-site management changed. Where can I start? Simply STAY AWAY. You would think that one of the most expensive buildings in the area would be amazing, but in the last year it's been a disappointing experience. The first year was great, the management was good, we felt like someone cared and the location is amazing. But under current management we feel like we are just money to them. They publish a sense of community- this is a lie, there is NO community here or an active effort to make it so. I know my neighbors faces from the malfunctioning elevator. The elevator didn't work for months, they brought a company to clean the windows from the outside but did not announce it to the residents (imagine my surprise changing clothes in the morning). All amenities were closed due to COVID-19, that make sense, but full payment was charged. Apparently they waived the late fee charges for that time but we just learned that in an email saying that they are re-instituting it. Shared utilities are extremely high, and varies without reasonable explanation (from 8$ to $50 for example). We got an offer for $500 for renewal but did not actually get it (suddenly they have no record of it, we didn't think we're going to need to prove anything). If you want residents to renew, stop raising the rent by hundreds of $$. I have more, but this is probably enough. Like Comment