::::Update:::: "Helpdesk" is as useless as the management office, he leaves a comment under your comment saying someone will contact you to make it look like they actually care, but guess what?!? NO ONE CONTACTED ME!!! It's true, like all the other reviews mentioned, the MANAGEMENT TEAM IS HORRIBLE! Most of them give you such nasty attitude and act like they don't want to help you. Sol and another lady from the biometric office is actually very helpful and pleasant, which was very refreshing from all the other rude management team members. I was having problems with my finger scan and Sol actually walked me to the lobby to made sure it worked, not like the last three times i went and the other ladies sent me away saying it works!! I needed to be out of my last apartment in a week due to mold. The flamingo was the only place I found that would approved me super fast and something within my budget. My leasing agent( Deysi) was good, she helped me find something quick and beautiful within my budget. So here's where the nonsense started, on my move in day, I had the elevator reserved from 12pm-3pm. When I got to the building to load my stuff into the elevator it was being used by someone else. I waited for 45 mins to gain access, i gave my id to the front desk to get the key to the elevator. While my movers were going back and forth from the truck to the elevator loading stuff, Salvation Army got in the elevator with the key and went up to pick up some furniture on my time. How did this happen if I had the elevator reserved? So, not only did they steal the elevator, they took almost 1.5 hrs to come down and unload their stuff. While unloading their furniture a glass table got broken and fell in between the elevator doors and it got stuck for a while. My movers finally got my stuff into the elevator after almost 2 hrs. My furniture got damaged because of the broken pieces of glass that was still left in the elevator after my movers tried their best to clean it up. I went to the "management office" a couple days later and spoke to Melissa, I told her what happened and asked if I can get a partial credit back from the admin fee of $350, she acted like she cared and said she will look into it and and get back to me. One week went by with no response, I stopped by her office to get an update, not only did she gave me an attitude and said she's not taking any appointments but asked why i was there...what the hell? She called me an hour later and basically told me she cannot give me any credits from the admin fee of $350, because i didn't pay my movers over time. I didn't pay over time because my movers felt bad for all the damages to my furnitures. My furniture got damaged from someone else using the elevator during MY TIME, and I couldn't get a credit back???? I paid $350, for a smooth move in, not to wait 2 hrs and damages to my furniture. Apartment: My apartment is beautiful, however, It seems like it was painted a few days right before i moved in and they did a sloppy job fixing it up. My bedroom door got stuck when i closed it from wet paint. The bathroom sink, tub and floor tiles looks nasty, they did a sloppy job re-grouting it and it's peeling off now so i can see the mildew abs rust. Hallway: It smells disgusting!!! It smells like wet dog and rotten fish with a hint of weed. The white moldings in the hallway looks horrible with black scratches. The elevator waiting area on the 10th floor looks like a old train station. Instead of installing new doors, they should be taking the nasty carpet out and painting the hallway. It's been two weeks so far and I'm still trying to get used to the nasty hallway smell, the weed smell and nasty elevators with dog pee!