AVOID THIS PLACE. THEY NICKEL AND DIME YOU FOR EVERYTHING AND THE MANAGEMENT IS TERRIBLE. THEY DON'T LISTEN TO RESIDENT FEEDBACK.1.Prior to move in they don't tell you that your utilities are pooled with the entire community so you're not just paying for your usage but much rather everyone's trash, water, electric, gas, sewer and pest control so its impossible to know what those monthly costs will be until you get the bill. This may have been okay if I had known about it but they just completely left that part out. 2.The basketball court is there but you can't use it. It's not like the hoops don't have nets.. there are literally no hoops on the backboards. When I asked the staff and the management as to why this was they told me it was because random people would come in and use the court. That sounds like a security problem, not something that paying residents should have to be penalized for. They still advertise their basketball court on their flyer though so this screams false advertising!! 3.The security was so unsecured that someone was able to get into the garage and spray paint multiple cars! Oh and let's not forget the time that they towed my car. 4.They just upgraded to biometrics security so you have to scan a key fob or use your fingerprint to get in the buildings. This would be great but oh you live in center tower and want to go to the food market in north tower? Well you're gonna have to bang on the door until the front desk person lets you in because your biometrics won't work for any building but yours. Oh and if no ones at the desk you'll have to wait for what could be 30 minutes just to get in. So much for community.. we're all separated. Wanna go to the pool? Same thing with the desk or you can walk alllllll the way around the building. After a long day at work I want ease not hassle. 5.Now for the pool its great its beautiful but you want to have guests? Only 2 guests allowed. You need to go to the restroom? You're gonna have to take all of your guests with you because they will kick them out if you're not there. 6.Your mother is visiting you from out of town and you have to go to work? Well you better be there when she arrives because they made mine stand outside in the rain for an hour, never called to notify me she was there, and wouldn't let her sit in the lobby all because she had a suitcase! 7.If you have a guest staying more than one day they make you get a guest pass which is fine it lets your guest get in and out of the building.. but that's it. You have to pay $25 for this pass (that you can only obtain when management is open) and your guest can't even go to the pool without you. Where does all my rent money go if I have to pay to have my guests come over!! 8.Maintenance had it's ups and downs. They would come in and fix my blinds every month because the blinds would snap like twigs but anything more than that they couldn't really handle. My air conditioner didn't work on the auto setting and they didn't know how to fix it so the whole year I lived there I would constantly be fussing with turning it on and off. My ice machine made really bad tasting ice and they told me to contact miami beach because it was a water issue. Mind you the tap water from the sink tastes fine. Clearly it just needed a new refrigerator filter but he refused to change it. 9.Last month they came in to test all of the fire sprinklers and they were so careless that they ripped my shower curtain. The job was also left unfinished and messy so they had to come back a week later and finish. 10.There was also no regard to the fact that people actually live in these apartments because there were always workers gathered around my apartment door in the morning talking because one of their work closets was right next to my door. 11.You better get ready to wait long periods of time for the elevator because at least one of the 3 is always broken. 12.Some of these complaints might seem minor but when you're paying over $2000 every month in rent you expect everything to be in tip top shape and to be treated with respect.13.When I finally moved out last week I was so happy to be free from such terrible management. But now I just got slapped with additional painting charges on top of the cleaning charge they force you to pay. You better leave your apartment better than you found it because they will charge you if you leave it in the same condition that you found it in. When I moved in there were scuff marks and holes in the walls. I had to put in my own request that the holes be filled in and cleaned all the scuff marks. At move out, they still charged me for scuff marks. You would think with paying 2x the monthly rent to break the lease early that they would be able to cover a little bit of paint but nope they're gonna charge you $260 to paint a few scuff marks. 14.You and your happiness do not mean a thing to this place. You are literally just a monthly check to them.