We lived with my family for three years in Flamingo Point, our contract expired in May and we decided not to renew our contract for several reasons, including the treatment of the staff in the offices. When we left they told us that they were going to send us a check with our deposit to our new address and that's what happened, but when we went to withdraw the money from the bank they told us that the account did not have funds to give us our money. We went to the building to complain and they told us that we should call them by phone in a few days. We did that and they did not answer the phone no matter the time of the day or how many times we called, it seemed strange to us so we asked a friend to call from their and they answered instantly, which shows that they were ignoring us. They treated us very badly on the phone and told us that in a week we would receive the new check, it's been 20 days and we still haven't received the check, we called the office and they don't answer us. A lack of respect. We are waiting for a response to what is happening to us.