Its been a nightmare: - Deena was the worst experience, she charged me without my authorization almost 4 times the amount we agreed by phone and email. She was impolite and careless most of the times. Never gave us the resident tour or reserved the elevator when moving-in, beside we previously schedule it. - We had to wait more than a month for the mail keys and the worker was so impolite, impossible to talk with. - I got extra monthly charges over $300 per month plus FPL/internet so be aware of it, if you have budget. - THE PACKAGES: they have a worker that yells at you when you are not even interacting with him and kick other resident packages trough the hallway, I lost a lot of packages and no one in the administration cares, they hardly respond to your emails. - They do not answer the phone calls if you need assistant. - The floor plan is smaller, when I put it on scale I realized so I have to give up on furniture that did not fit on our unit. - We have insects on the unit and the thermostat was out of control so that increased our electricity bill. Despite I left instructions for the pest control worker to do not enter in our unit without letting us know first, he/she/they enter in my unit, I have a dog so fumigate is not the way to go or to enter to my unit out of the schedule we placed or without letting us know first. - My roommate got hurt because one of the cabinetry fall on her the first day of our moving. Steven Weber!!! is the only person now I can say he makes an effort to make things right, because of his efforts I was avoiding to leave this review. But I am so emotionally and mentally drained of this experiences at flamingo!!! The Pros: location is amazing, the gym is always clean and good service, the receptionists are always polite, the common are always clean. Cons: the administration is always giving me hard times and they do not care about you or your interests, and I am not the only one struggling with the administration. My advice if you are planing to move, ask to the residents, ask by writing about everything you have to pay... the place is beautiful but the administration so far is disappointing