The is the most unprofessional and just ghetto fake "luxury building" in South Beach. The staff in the management office, Luisa Parache, Jashba Mugica, and Elvira Murphy are under qualified, incompetent, unprofessional, dismissive, and rude. Every "repair" or inconvenience is an "emergency" according to these unapologetic management staff. Right when you sign that lease, they ignore any and all concerns and complaints. Cigarette smell in the apartment for months coming from the bathroom, maintenance men walking in unannounced while I'm getting dressed out of the shower, false fire alarms along with regular fire alarm tests, consistent water shut off and water heater shut offs, consistently turning off power including AC, elevators, etc. **If anyone took the time to call Miami Beach's building and coding enforcement, this building would likely get shut down.