In 20 years of renting and owning multiple homes, I have never dealt with any management company so incompetent. I was informed that I would get a refund from my application that was denied with a co-applicant in 3 to 5 business days and it never got processed. I've had to make multiple phone calls, emails, text and follow ups to get this processed. I was informed the building would not even allow visitors. Not understanding the reasoning behind any of this, I wanted to save at least one other person the trouble in dealing with such an unprofessional staff.