I lived at The Flamingo North tower for 6 years in 2 different apartments and this place declines every year. If your neighbors smoke guess what YOU now have ****free dangerous second hand smoke ****pouring into your apartment. Facilities and management can do nothing to prevent it even though they state this is a nonsmoking environment. The nonsmoking policy is not enforced anywhere on the premises. If your neighbors have a smelly dog or pet, guess what?...You also will have the privilege of sharing those disgusting unpleasant odors. The Flamingo has to keep a security guard in the management office to deal with irate customers; this how often it happens. I have witnessed tenants screaming at management in disgust of their habits. The Flamingo's management office has a reputation of being incompetent and rude throughout the south beach area. The Flamingo will try to steal your security deposit. They claimed I left the apartment in an unclean state and could provide photos. They never provided the photos because they knew it was left in a cleaner state than when I moved in. Luckily I had emails that I had sent to management and pictures of the apartment in terrible condition before I moved in. They reversed their position and had to send me the deposit. I strongly suggest you document (with photos and email) ANY imperfections or they will try to steal your deposit.Be prepared to be nickel and dimed for everything. You will be billed monthly for Water, Sewer, Trash Service, energy to heat the hot water, pest control, and an unexplained and mysterious service fee. in addition, AND the most aggravating thing is that they charge you monthly fee to bill you (a Bill fee)!!!!! Don't even try to pay in person because that's a higher fee too!!! (((Forehead slap))) Additionally you are required to purchase renters insurance.They charge 170.00 including tax for parking where other buildings have free valet or charge a lot less. The Flamingo parking garage is littered with crumbling concrete bumpers. My girlfriend stepped on one and injured her ankle because they are no longer at the end of the parking spaces. I destroyed a 300 dollar pair of shoes because of the rebar sticking out of a crumbling parking bumper.The Flamingo also charges everyone 20.00 dollars for air conditioning that barely cools the hallways and common areas. You can imagine how aggravating this is when it's 90+ degrees outside.Ever since the air handlers were replaced a few years ago the air conditioning in my apartment barely maintains a cool temperature. You have to keep the air conditioning on high for 24 hours just to maintain a semi cool state. Facilities said there is no fix. They recommended I get a fan. This occurred in both apartments.For the exorbitant amount they charge in rent nothing is reinvested into the community to improve it. The rugs in the hallways have NOT been replaced in 10 plus years and are stained with dog feces and urine, vomit, and god knows what else. I cringe when I see children playing in the hallways on their hands or with bare feet. The rugs are not even vacuumed anymore. They spot clean it with a dust pan and brush. If you haven't guessed it, this is NOT a child friendly environment.They will raise your rent 12% or more a year citing that they are at 97% capacity and "that's the market rate". One year they tried to raise my rent 500.00 dollars.The hot tub has a buzzer the goes off all times of the day and it's so loud it will wake you from a sound sleep. When people sneak in the hot tube at 6am in the morning and set it off you can imagine how annoying it can be.One or 2 of the elevators are constantly broken.The walls in each apartment are thin so if you can't handle noise this is not the ideal environment for you.The court yard and entrance area smells of dog feces especially on hot rainy days.The photos they post on yelp of the lobby are not at all what it looks like.The apartments are subleased out to tourist on weekly bases even though it's prohibited as stated in your lease. I know people would make a living off subleasing many of the apartments.The only positives about The Flamingo are that if you are bay facing the views are amazing, facilities is always fast to respond if they can fix a issue, and the location. To Bryan Kebrdle: Please visit this facility and retrain your staff with proper customer service skills. It's a shame they have let this property go. It could have been a real gem.