Alamgir Hossain

This place is really nice but their customer service and ability manage apartment prices are absolutely terrible, I do not recommend this place to anyone . On the day of my tour my appointment was at 1pm, however their staff made me wait till 145pm before seeing me, provided no explanation. When the tour woman finally decided see me, not only she offered no apology, she failed to introduce herself and made me feel like I was inconveniencing her by asking for a tour. Admittedly, I was little frustrated by this but after seeing the amenities and the apartment, my initial frustration went away. After picking out an apartment that I liked, at the end of the tour I was advised the price for the apartment was $2305 and this price will honored within 48 hours of the tour, however next day when I was ready to apply for the apartment, the price of it went up from $2305 to $2755 and they refused to honor the price that I was originally quoted. I figured this was an honest mistake the sale person made so I decided look for something else that was in my price range and found another apartment. However after applying for the apartment and credit check went though they send me a lease with a completely different price then what I was shown when I applied. After going back and forth through email, the company refuges again to honor the price that I initially saw on the website, even after sending them a screenshot of the price they had on the website. Due to this bad experience I decided that I will not go forward with this apartment and will not recommend this place to anyone. After deciding not go forward with the apartment, within 24 hour of applying for it, I requested by deposit back and I was told that it will take 60 days for them to refund my money. I paid for this using my credit and it didn't even post to my account yet, and this places tells me it will take 60 days. Absolutely horrendous!!!!