Andrea Shaw

The only good thing about Four Quarters is the location. It's close to lots of eateries, entertainment and shopping. The landscape is well kept also. HOWEVER, living in this community has been nothing but headaches since we moved here in August. There's constant maintenance issues and a majority of the time they are only "half-fixed" when addressed. We had flooding through the bathroom pipes which cause any water used on the top floor to run straight through to the bottom floor through the 1st level bathroom vent and all over everything. This was on the very first day we moved in and should have been a clue. Again on the first day during the walkthrough I HAD to request that they have an exterminator come to deal with all of the ants on the first floor and second floor. The rep who did the walkthrough with me acted like she couldn't see them EVERYWHERE! When I returned there was white powder all over every floor in the house and no documentation on what it was or directions regarding children and animal safety. This should have been a warning sign for us. So for the past 7 months that we've been here there's been constant maintenance issues which include, reoccurring plumbing issues (kitchen and both bathrooms), electrical issues, paint issues (paint is literally peeling off the banisters due to the 100 coats it has on it, it's like semi dried glue and with a pet and small child these paint flakes all over are dangerous), and several AC issues. None of these issues have been resolved 100 percent. They are patched and end up causing another new issue all together. Finding parking and it's "enforcement" company is a joke. We pay for parking but can't ever find any after 8:00pm. I called management on 3/12/18 about a maintenance issue that wasn't completed correctly and requested information about early lease termination. They didn't send the information I requested and attempted to tow my car that morning at almost 4am. Seemed coincidental that I call about an issue and early termination and now my vehicle is about to get towed away for "apparently" a mistake that their guy was making. I think it was sheer luck for me to hear the tow truck making noise and look out to see what was happening and find my Jeep off the ground. It took over 20 min of arguing with the parking enforcement rep on the phone for them to realize that my vehicle was allowed here and they were at fault. Since this incident there's been numerous emails between management and my spouse. The current management severely lacks proper tools in communication and customer service. They will go to great lengths to try to prove they are right but when proven wrong they will not admit the fault and just try to patch it up like their shotty maintenance work and act like it's ok. Do not waste your time and money renting here. You'll have unexplainable charges and daily headaches dealing with the office manager. If I could leave negative stars I would!