1. Jenny Ruano the community manager is extremely rude and unprofessional. She did not care about any concerns I presented to her and always responded very unprofessionally and uninterested. I have many emails to prove this. She will treat you as though you are bothering her. 2. Maintenance has entered my apartment on numerous occasions without notice. I emailed many times to ask they call me prior to entering, yet they ignored that request. I've had many cases where I was SLEEPING and I'd randomly hear my door open because of a maintenance person that "needs to check something in the apartment." This is extremely scary, dangerous, and caused me a lot of anxiety as a woman. 3. Apparently, it's your responsibility to clean the exterior of your apartment (walls, roof, staircase) and remove mold, dirt, weeds. If not, they will charge you $250+. Mind you, this is not stated in the lease at all.