Fergie Gutierrez

UPDATE: They will illegally tow your car even if you have the correct paperwork, parking decal and will not take accountability for any of the actions. After getting all our paperwork sorted out with the DMV the following day we registered the car and got the decal required to park. We parked in a non assigned spot and the following day woke up to our car being towed. Yes, this caused us to miss work. When asked why our car was towed if everything was set up correctly, there was no apology we were just told to go pick it up. No one gives us information who called to get our car towed, we are told the scanner of the repo company scanned the car to another vehicle "another lie" as the dmv clarified this information is changed immediately. Which means our car was targeted and the reasons we still don't know. I have reached out to management and no one has responded to us. I am writing this after the audacity of this association making it impossible to park close to where you live. This is "optional" but of course the options you are left with is parking far away from your home. I want to start by stating, if you are looking for an affordable place to live this is not it. READ YOUR LEASE THOROUGHLY! I want to clarify that you will pay for each car you have $20, you will pay if you want to use the gym $50 for a fob for the year, you will pay if you want to receive any packages $60 for the year, now they added $30 ADDITIONAL if you want to park close to where your apartment is. There's only one area for trash, if you live further from it you will need to drive or drag your trash over. You do not have an option to use a key to your apartment as they chose to use a smart lock in which you will pay $23 to use, not optional. You will pay for not optional pest control as well $17, they do not perform this service as I have a camera and have seen them not show up and they mark it as complete. You have to maintain the walls/stairs from the water dripping, you have to clean it. You will pay $50 for a fob to enter the association, this is open the majority of the time. The trash fee will VARY so you never know how much they will charge, when I asked about this they stated it depends on how often they have to pick up trashThe pool area has not been pressure washed, people go in anytime they like and leave trash. The amount of trash that is always left at the dumpsters is ridiculous, so even if you do not dump lots of trash you will pay for it if others do and they have to do multiple pick ups. Whenever I bring any concerns up I'm told "it's on the lease" essentially nothing can be done. I'm dreading the move out process when the time comes, but don't let the low prices at the beginning fool you, they will add on more fees. The floors are the cheapest I've seen, anything will cause a scuff on it. These new reviews are people that just moved in giving 5 stars, which they do In fact make the move In process easy. The maintenance team is kind and responsive so thankfully there's good in that. Oh visitor parking is non existent, people that have multiple cars end up parking there anyways making them always full and now with this ridiculous "premier" parking, it will be even worse. And when it rains, everything will get flooded. This isn't Brickell, this isn't luxury to be charging all these fees. Ridiculous and disappointing.