Jenifer Smith

I moved to -foxchase apartments in May 2020. Since I've moved here my experience has been great! I have really enjoyed the neighborhood as I've been able to walk around on the trails. When I see neighbors they wave or speak to me. I love being able to walk to the grocery store or to restaurants. It was difficult to move here during the pandemic because I didn't get to see my actual apartment until the day I moved in. However the staff did give me a virtual tour and let me come and look at a model apartment before I actually moved. Recently had an issue with my air conditioning on a Saturday morning. I put in a maintenance request online and 20 minutes later the maintenance guy came and fixed my air conditioning within a few minutes! I am very pleased with my experience thus far. I am editing my review. It is 1/31/21 and it is 1:49am and I am stuck with a mouse in my apartment for the second time. The first time I had a mouse in my apartment was in October 2020 and it was here for a whole month. Pest control and maintenance came several times to lay traps and seal holes. However, tonight has proven that not all the holes were sealed up. I am really upset to have to live like this. They just added a pest control fee to the rent because they have an issue with pests all over the property'. I think It's very unfair that I have to pay a pest control fee when I continuously have to have pest problems. I will not be renewing my lease.