Don't know where to start. Admin/leasing office is just a mess. You walk in and sit there for an hr or so before someone finally decides to help. Don't even bother calling because no one will answer the phone. ( you will waste your time). Right now they don't have walk ins, is by appointment only. Impossible to get an appointment when they don't respond to the phone. I have literally been sitting on the waiting area and calling the office and no one responded lol. Currently trying to solve a problem i have and it has been no response for a month . I have send numerous emails since July 1st to try to solve the problem before the new bill comes out, guess what? Well the new bill is coming out in a few days and i haven't got an answer nor appointment for the last month. This is a pet friendly complex but i've been told to keep my dog from barking. They charge a pest fee but there's insects everywhere. I don't know why the fee. Very happy with the maintenance department, The only good thing about foxchase. Amazing maintenance team, very professional and attentive. If you submit a request most times is fixed by the next day. Very happy with their response.