Daveda Walton

I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.