Don't get sucked in by the low rent you are quoted. They nickel and dime you another 10% or more. You'll pay for your own pest control, like ants coming out of the wall which you didn't cause. You'll have to get insurance for the landlord (not normal renter's insurance). The service companies they use will charge you even more. The billing company they use charges you to send you a bill. Your utilities are outrageous and possibly fraudulent. DO NOT MOVE HERE. Paying for your own pest control is all your need to know about this place to ward you off. Check out ants coming from the basement. YOU'LL have to PAY for their removal.
Everything good about this apartment is overshadowed by the cockroaches. Management has been in multiple times to try to control the issue (at least they've tried), but nothing seems to work. We live with cockroaches. From asking around, it seems that not every single building has a roach infestation, but many do. I recommend not even taking that risk. Being afraid to walk into the kitchen to make dinner or be home alone and encounter a roach does not feel like home. I'm looking forward to the end of the lease.
The worst thing as a female renter is having to ask the leasing center, multiple times, WHAT WILL BE DONE ABOUT BUILDING SECURITY?! Oh I guess I should be thankful we're getting fancy door locks now, but damn can you train your staff to have better answers than, "well we can't stop people from forcing the door open". EXCUSE ME?! Your people are a joke, your company is a joke, your business acumen and service skills are a joke, and if I had the chance to do it all over again I would've moved out and not renewed my lease. I waited too long to find another place- but I'm looking now and with luck and planning I'll be out of here SOON. These people have no clue how to run a complex. And these kids they hire couldn't tell a fart from febreze. They have fancy Surface tablets, with big screens and couches in the leasing center, while the apartments are INFESTED, wood is rotting all over, and the front doors can be pried open VERY EASILY- not to mention the poor state of the grounds. I will say that I saw people cleaning up in the mornings, which I am grateful for. They have more customer service skills than the people in the office. Like damn, if I'm visibly upset ONE WOULD THINK to have more positive answers...if the cleanup crew is nicer and more hospitable than your leasing crew, you gotta problem, bub. Don't be fooled by the cheap rent, and seemingly nice apartments, guys...it's not worth it. *sigh* I just don't know why it's so hard to find good apartments in this area. Oh well. EDIT: reading reviews, I see A LOT of waaaaay too positive reviews by ppl who've only made 1 or 2 reviews on google...looks suspiciously like bots or paid reviews smh
The Community Manager (Stephanie Hall) treats low-income renters like second-class citizens. She also encourages this rude, arrogant treatment to some of Maintenance Engineers. Comments such as "HUD who pays your rent" should be kept to herself. Being difficult and uncooperative to HUD recipients is uncalled for and extremely frustrating especially since she seems to not have any overhead.
I moved in with my husband since he is renting here. Things were good at first. The longer I've lived here the worse it became. I don't mind a charming older apt. I do mind management not thinking through some of the decisions though. Particularly the noise level. First of all, it's nice that they are upgrading apts to make them more modern, yet when the apt above us was being renovated we received NO notice and there was extremely loud noises during the construction process. At that time I had a new born baby and was home with her during all of this. It took a week to complete and I had to take my newborn baby in my car for her to sleep peacefully. If I had notice beforehand I could have made arrangements for my newborn and I. I'm sure the upgrade was very nice, BUT the new washer and dryer they installed in the apt above us must be ancient and/or cheap because it makes loud noises especially during the last drain and spin cycle. Ours in our apt is really loud too, but what makes it worse above us is that it vibrates and sounds like a loud motor every time the people above us do laundry. I'm very surprised that management would choose such cheap (also very small) washers that make such loud noise especially for a building that is older and harder to barrier noise. We never heard any noise before the renovation. Washer and dryers today are much quieter so I'm not sure which ones management chose to elect but they definitely went the cheap route without thinking through the noise level. We've brought this up to management and although they said they'd check it out, they've opted to do nothing about it and asked if we wanted the people to do laundry only during the day. It's not the tenants fault at all and they are entitled to do laundry however often and whenever they choose. It is the apt management decisions and the fact that they wouldn't put customers service first is a shame. I asked if they could install quieter washers upstairs and even in our apt and nothing was done. It seems like an easy fix and I know there has been similar complaints. For the price we pay I expect a lot more.
The worst decision in my life , you will regret this over the time when choose this apartment, Make a habbit of paying high electric bills, most complicated parking pattern and you will not be explained about that while leasing and have you ever heard of 500% fine if you break the lease yes yes you heard me right read the lease carefully it's a one year jail with no bail ,and like said before leasing office is only for new leases not to complain or listen to your problem because you you have already signed a lease and " people in DC don't worry about money the guy in leasing office told me " I didn't know that thanks for letting me know I am not rich and foxchase is not for me My previous review was deleted wow these guys have not even courage to accept the failure Delete this too foxchase
Don't buy any promise that may be given to you by this property. I was refereed by a friend to this property and went on the 11th of October near COB as my appointment was given to me. I had a place that I already paid the rent until the end of the month, so I was looking probably two or three days before the month ending just to move my stuff and clean the the apartment I am vacating. I was told by the leasing consultant that they have a promotion if i move in by the 15th that I will get a one month free and $1000 gift card with certain rent, if I want to move in by the 23rd that I will only get one month free and little higher rent, after the 23rd I won't get any promotion and the rent will be even higher. The leasing agent stressed if I don't pay the $50 application fee and $500 withholding fee, that the apartment may vanish overnight as people may reserve it online, and she was very pushy as it is really her job. I have trusted her, after all she seems trust-able and friendly. She then gave a list of what I need to do next and emailed me the instruction as well. This was all on Wednesday COB. The next two days which is Thursday and Friday, I had to spent time to set up the Washington Gas bill, dominion power bill and search for renters insurance on my work breaks. Then I set up the Washington gas bill and dominion power bill to my name believing that they would have been trust worthy and keep their word in tact. I have also tried to set up my renters insurance, but there was phone tagging between my and the insurance agents I was trying to buy the premium from. I was not aware of that I had to have the insurance before the signing the lease. I received a personal phone call from the leasing agent from her cell phone the day I was suppose to move in. There was no follow-up calls between my visit and the actual move in date. The agent told me to make sure I finalized the renters insurance before I walk-in the office and offer if I could not get the insurance that they can provide me with $14.95/month. I told her i have an insurance for $115/year which is about $9. 58/month so I told her I don't need theirs. The agent said to send her the quote before I buy it to make sure it has all they required. I forwarded the insurance quote which she reviewed and told me it is ok to buy it. This was around noon on the day I was suppose to move in. I finalized the insurance and paid for the year and forward the receipt to the agent. She replied all is great and told me to go sign the lease and take the key. while I was walking in to the leasing office, I received an email saying the insurance was starting at midnight which is about 8 hours later from the time of signing the lease, and unless I backdated the insurance or buy one month insurance from them, that I can't sign the lease despite that making me wait for about one hour in the waiting room although I got there on time. The insurance agent calmly explain to her there is not way to start insurance on the same day the premium is paid, and said it will start at EOD midnight at 12:01 AM. The leasing agent then tried to get me buy their renters insurance for one month although she knows my insurance is starting in about 7 hours at this time. Then, I was told to come tomorrow, I went the next day, and I was told I am not qualified to get the $1000 gift card anymore as it expired the day before, and they said the corporate office is not willing to extend the offer for me. THIS IS RIDICULOUS. Then I calmly asked if they can't honor their promise, to cancel my application and refund my $550. Then they said you just passed the 72 hour cancellation period and you won't get your money back. Then they cancelled my application stating that "APPLICANT DID NOT WANT TO MOVE IN" and they suggested if I move there with in the next 120 days, I will be able to $500 credit towards my rent. If you are by all means been promised anything from this property, it means nothing as they can just change their mind at any time. YOU SHOULD NOT TRUST 'FOXCHASE APARTMENT ALEXANDRIA"
Literally only giving one star because there isn't an option for zero. I am sitting outside of my apartment in the hallway for pest control issues for the 4th or 5th time this month!! If I see another mouse, something in me is going to snap!!!! This apartment complex couldn't care less that the living conditions are not up to par for its residence. The maintenance team apparently came to fill all the holes in the apartment so why am I still seeing mice?! When I pay 1200?! I could live somewhere else!!! I'm so wholly dissatisfied. PLEASE SPARE YOURSELVES!!
If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.
It's the worst apartment I have ever seen ,they have poor management poor house hold, it's really old something breaks every month couldn't imagine my self in that apartment
There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.
Pest Issues no matter how clean you keep. At move out we hired professional cleaners and left the apartment spotless but were charged a "cleaning fee" of $230. Secured access locks are always broken by people not on the leases, Packages stolen so often I had to resort to using Amazon Lockers, Residents are always idling in the middle of the main roads, the office is ALWAYS closed and the "smoke free community" is an absolute lie as they do nothing to enforce it when it's reported. Save yourself the hassle and don't rent here.
Moved in on the 21st of November, 20 days later I've already caught three mice. it's sad having to kill these creatures, but they are very dangerous as they case many diseases. I hear them running around in the walls all night. ...
I lived here happily for several years. When I was furloughed in March due to Covid-19, I did not want to give up the apartment and did everything I could to continue making rent payments on time. My lease ends next month and I am still out of the job - I called and explained all of this, that I do not have the funds to continue leasing due to this, and they explained to me that they still plan to charge me over 2,000 (my monthly rent is less than 1,400) because I gave 30 days notice instead of 60. During a pandemic. This is exploitative on so many levels and really shows that Foxchase does not care about their residents. I hope they are able to rectify this situation, but honestly it seems the whole company lacks empathy.
DO NOT MOVE HERE. I cannot warn you enough to not move here. If the pests, terrible maintenance of the units and buildings, lack of security measures on doors with broken locks, broken appliances, and administration office's complete incompetence and unwillingness to even return a phone call and even stating that they are not responsible or concerned with the safety of their residents, then our most recent issue should. A clog in the building's pipe caused a flood in our apartment which resulted in damage to our furniture and belongings. They "fixed" it and the apartment ended up flooding the next day too. Maintenance was terrible and offered no communication. We were forced to find another apartment when the general manager accused us of being "hostile and aggressive" towards maintenance staff (because we had complained) and the flood had caused such extensive water damage that they would have to tear out living room walls, baseboards, and possibly floor boards. This turned into a health hazard for my asthma and despite this and the impending construction, the general manager insisted that they required a 60 day notice and despite us telling her upfront that we were moving in a week and her saying that it shouldn't be an issue to prorate the rent, they wouldn't honor it. Now, after having to struggle to receive responses from her, she acts like she's doing us a favor by saying we must pay an entire month that we won't be there. After I pointed out a Virgina statute that stated that in a situation like this, they only legally needed 14 days, she claimed that they "don't follow Virgina law and only follow Aimco law." Do you want to live somewhere where the general manager states that they don't follow the state laws? I've now filed multiple complaints with corporate and with the Better Business Bureau. Please take the time to read these reviews (our mistake for not doing so) and find something else.
horrible,you have to share your apt with the mouses , yes a lot t of this cain of animals, mi kiitchen every night look like mines all around with the trap .
They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.
Apparently it's okay to double park here & A1 towing doesn't tow on holidays when today (Dec 29, 2019 isn't a holiday.
I went to see this place today 11/02/16. Roddrigs do not want to rent me at all with bad attitude and kept me waiting for 45 min taking calls ignored and finally came out without any paper work asking what I need and disappeared. He started playing on computer and can not pule empty place till I ask me to show me quickly as driving from out of town. He was very rude started blaming me. Finally showed model and did not know rates and started moving around curcer on laptop non stop. So I will walk out. I asked for manager in the beginning and he said she is off. I asked at the end, he said she was here and somewhere else and will be back and started cursing me. When I spoke to other female employee, they all ganged up as if they don't like to rent me due to where I am from and ask me to wait at waiting area. But manager never showed up. When I asked again, they said she is in another property. So what was the reason to waste my time when I was driving from out of town planning to cover as many laces I can. But wasted my whole day at fox Chase. DO NOT RENT here, as they hate if you are from another nation.
Please don't go there. This place is infested with mice and they will not tell you the truth about it. They will charge you monthly for things that doesn't exist on your contract. And for the move out, they will find a way not to reimburse you even if you get professional cleaners, they will still charge you the full cleaning price. You can't walk 10 feet without seeing dog poops. So be prepared. There is no parking unless you pay a private parking. Well I can't list everything here but think twice before moving there.
I lived in the apartment for about 15 months and it started off amazingly. I had no issues. However, towards the end of my contract I became aware of their rat problem and was completely disgusted. My husband and I used multiple traps and they all caught something, whether it was a rat or a small mouse. Moving out was pretty ridiculous. I literally only had carpet in the bedroom and used a rug doctor on it but was charged the move out cleaning fee because of the carpeted area . The day I moved out was the best day i had there. Parking was also a nightmare. I sometimes had to park on the street even though I paid for the permit to park in the lot. Do yourself a favor and find a better place to live. *my opinion is based from when I lived there from 2012-2014.
My wife and I went here to view these apartments and even signed up for a 1 bed room apartment. But due to family situations we couldnt move in to these apartments. We lost 550$ to them for nothing. Basically these guys are money minded and after having talking to many tenants there, I learnt that they are the same with everyone. The apartments look so old, painted in the exterior but when you get in, you know that they are actually not well maintained. Apartment is tiny and I got this feeling that they have remodelled a studio apartment into a one bedroom apartment just to get more money. When you walk around the area you can see many rats running around. I really pitty the people living in the ground floors. I even heard from another tenant that they actually get many centipedes and millipede worms creeping into their apartments. In a way I am happy that we did not move in to these apartments. Please do not go for the price.
0/10 I do not recommend. These people had a unit available online that I found interest in. I set an appointment to view a replica unit. I liked it.. I then applied and got approved. I put down my security deposit. I received the lease to sign just for them a few weeks later to snatch it from under my feet like a rug. Apparently the tenant in the unit I applied for "didn't want to leave" anymore. Why post the unit as available and have me go through the whole process if you all allow people to do that? I hired movers. Friends and family took off work to help me. They really wasted my time. They offered me another unit for the same price but half the size with no balcony. It is not what I wanted. I was highly disappointed. Apply at your own risk.
Mice. Lots of mice. You can hear them running around in the walls. Maintenance can't seem to find where the entrance is so that it can be sealed. Gross.
They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.
Current resident- At time of move in, was told only needed a permit for parking in reserved spaces. Parked in the lot (non reserved spaces) to get towed 3 months later. When called, I was told information I was not given when moving in, and was told the office would not reimburse me for the towing fee. Good luck with parking! They set it up to maximize on profit by towing
The apartment itself isn't that bad and the location is ok, its the management that makes a person not want to stay. The person who handled my paperwork to convince me to lease here told me that the average utilities for a 1 bed with 1 occupant would be about $50. I'm not holding anyone to this but when you ask what utilities average you expect something close. The minimum water bill is $50 which is billed through the apartment management (you pay for the billing service) so add in electric and gas and bills are much higher. They require online documents to include the initial lease. When this was finalized the website to do this was down. I was also not in Virginia. The person who I was working with was practically in a panic telling me that I would not get the rent amount I agreed to if I didn't sign the lease that day. If I had backed out it would have put me in a bind for a place to live. I had to give a code to him to allow him to sign it for me. He supposedly read everything but that was a lie. When I moved in I had to give my apartment key to maintenance so they could fix the blinds that were promised to be fixed prior to move in, no one seemed to think this was odd or cared that I gave up a key I signed for. About a month in water started leaking into the bedroom. I placed a service order that took three days to be filled. The person who went to fix it called me three times at work to "discuss" the leak. He spent most of the time telling me that I didn't close the shower curtain or had the water angled wrong, as if I didn't know how to shower without making a mess. I repeatedly pointed out that there was no water on the floor in the bathroom just in the bedroom. When I got back that day a letter reflecting the service call was left which stated something in the shower had been replaced. I guess he just couldn't justify not spending the money to replace a part that was leaking without risking me taking further action to resolve the issue. I received a letter of non-payment on my door a couple months later that was dated for the pervious year with someone else name. I had to make multiple phone calls to get that straightened out which ended with someone saying "oops that happens" and I should disregard. I had complained about noise at 2am from my downstairs neighbor but all they would do was send an email to everyone in the building. However, we got multiple letters telling us we would pay a $500 fee for smoking near the building or on our balcony, a second offense is $1000. But the worth experience was trying to move out of this place. I am a military veteran and dependent. We have orders, which too forever to get, but finding someone to work with me to end my lease early was a nightmare. I tried to explain my situation but was told sorry can't help and I don't work at that location, when asked who else I could contact. Beside the stress of having to continue to pay rent and prepare to move overseas when I finally got the orders they gave me a move out date after my lease ended! After many phone calls and emails (I wanted everything documented) they finally agreed to let me break the lease three weeks early. Upon move out I was charged $95. Yes the paperwork says you have the option to select that they clean the apartment for you and that it only costs $90, but they don't care. They will charge you regardless because you have to sign a document when you hand over your keys agreeing to it and when you electronically sign the documents to move out you don't have a choice but to opt for them to charge you. This place is a joke. Every time I was in contact with maintenance they were condescending and the management ignore you unless you continuously make a fuss. I you chose to live here make sure you read every line of everything you agree to. The location is good if you don't mind riding the bus for at least 30 minutes to get to the metro. Overall its pretty quiet and wood floors are better than carpet. The apartments look nothing like the models they show to get you to sign a lease.
RENTER BEWAREEEE!!!!!!! For starters, if you want to pay 1,500.00+ for a 1 bedroom (classic model, no upgrades), then be my guest :-) The apartments are ridiculously small, 1 bedroom-roughly 460 sq ft. The community is pet friendly, however, there's dog poop throughout the premises. The building I lived at, the door remained broken, and stayed open, huge security risk. Although, it is a non smoking community, I saw people smoke throughout the premises. The complex is built within the city, it's not sectioned off, so there's a lack of privacy. It's not gated, so it doesn't present a secure feeling. The parking spaces are very small, they try to squeeze in so many cars, if you have a nice car, or a car that you care about, I suggest you park around the back or risk getting your card dinged. Constant spiders and bugs were in my apartment. Mold was forever on my windows, regardless of how much I treated it, it would reappear. The units are poorly structured, I constantly heard my neighbors walking upstairs, you can hear the water running through the pipes, poor install. Lastly, what takes the cake is when I was in the process of moving out. I cleaned the entire apartment and they still charged me for damages, which didn't exist. I had to fight tooth and nail for them to refund me the painting charge. If they didnt' refund me, I was going to take legal action. If you do decide to move here, and when you finally move out, get a pre move out inspection. Also, you have to have the unit professionally cleaned, which wasn't specified in the lease agreement. Thankfully, the property manager decided to waive the charges. Save yourself time and a headache, and move somewhere, where you will get more bang for your buck. The only decent thing about this place was the maintenance. I could go on and on, but do your research thoroughly bf considering this community.
This is not a place to live in!!! First thing it's all kind of bugs sharing the place with you!! Had a nice problem since my husband and I basically moved in. Reported sooo many times and just nothing!! We bought a house and just because we're not officially getting discharged from the military we have to pay $5000 to move out tho our lease is up!
I didn't have and roaches whatsoever. I just had a black poka dotted rat that comes out the top of stove , like a birthday surprise and walk around the house like he owned it since the Shirley-Duke era..
I would not recommend living here. They are con artists with hidden fees. The neighborhood isn't safe, peeping Tom's, drug addicts and thieves. Also really bad rodent and insect issues. Parking is terrible. Overall terrible experience I couldn't wait until my lease was over. The people who work at the office and their corporate offices are the ones leaving 5 star reviews. I know this because somebody who responded to an email is the same one leaving 5 star reviews. AVOID THIS PLACE THERE ARE BETTER OPTIONS!
DO NOT move here - seriously. I may not have a problem with mice like other people have, but management is incapable of controlling the cockroach problem. I had a FOUR INCH cockroach in my apartment today. This is a recurring problem - you don't see them for a while, then they're back in droves. I've lived here 2+ years and it's been a constant issue.
Do NOT sign a lease here. From Day 1 when I moved in there were issues - the unit wasn't move in ready, I had no working water in the bathroom for the first day, there was construction dust everywhere and the walls still had tacky wet paint. Once you've signed the lease management could care less about you. If you have any sort of issue, unless you go to the leasing office in person, nothing will get done. And if you work late and need to talk to someone - you'll just have to leave work early. I have no idea how the leasing office is too busy to answer their phones as there's at least two people in the office not actually doing anything when I've gone in. The door to my building never locks. I've given up trying to get maintenance to fix it. Contractors came into my apartment without notice, left the unit UNLOCKED, damaged my property, and it took me phoning, emailing, and going in person multiple times to get the situation even mildly taken care of. They gave a few days notice that pest controls was treating the building and I was REQUIRED to remove everything from all cabinets, the bottoms of the closets, to remove all foodstuffs and cover them with a tarp, and not to enter the unit within a certain time frame. I couldn't get anyone to tell me what they were using, or to provide an SDS sheet for the chemicals they were obviously going to be using, if I needed to be concerned about upholstery or linens absorbing the stuff, or about the fact that I would have 1 day to do it because I was going to be out of town right before hand. And even after that? Still have bugs. The toilet constantly runs, and I've had maintenance out multiple times for it, still not fixed. The vents are constantly blowing debris out. They "upgraded" the apartment with smart feature such as a touchpad lock for the unit doors - which is loud and obnoxious (I now constantly hear the sound of my neighbors kocking and unlocking their door digitally) and pointless as you still technically need a key to enter the building (on the rare occasion it actually locks) and a thermostat requires internet access. The lease might seem like a good deal, until you factor in the other fees. The water bill isn't actually off a meter. They've metered the hot water heater and not the units themselves and are "guessing" how much water you use by multiplying how much hot water is used by a random magical number. I've lived in a larger house with more people and paid less for water. Parking, unless you pay $40 a month for a reserved spot, is almost impossible. I've also been harassed by people while walking during daylight to my unit - I can't wait to leave this place. Stay far away. Don't rent here. If I could give 0 stars I would.
Wonderful experience before and during move in; however, things completely changed once living in the community. Appliances continue to break, parking is scarce, and the shuttle service to the Metro station stopped a couple months ago. Although I am leaving at the beginning of next month, trying to get prorated rent reduced so I won't have to pay a hefty amount in two apartments was something that was not offered even though I am not staying during the full month/the intended lease date.
If I could give zero stars I would. Overpriced apartments for the small amount of square footage. Super tight parking, expect door dings. Greedy is an understatement when describing Foxchase, nothing makes me happier than to move out and stop giving them my business. Good luck with the black mold and mice too.
Unprofessional! They rarely answer your call. And they are not responsive with emails. They reply when you're no longer interested. You'll lose your time and money.
Apartments are cramped and in bad repair. Expensive. Admin office workers are lazy and unhelpful. Not to mention, the finance office will find any way possible to cheat you out of more money. My experience was so negative that, for the first time in my life, I am suing.
The outside door didn't lock, had packages stolen , management was impossible to get in touch with, felt unsafe living here, my building smelled like smoke from one of the other units. This was one of the worst apartment complexes I have lived in and wouldn't recommend it to anyone
Worst leasing team ever. No one ever answers the phone and when they do they can't help you.
Don't move here they have rodents! I was given one price at the tour and when I went to look at the property I was given it was on the most busy street. I expressed my concerns to the representative helping me, explaining that I have a small child whom at the time just started running around and would be in danger that close to a busy road. To resolve my issue the representative selected a different property for me but didn't disclose there would be an increase in the discussed rental payment. In fact I didn't find out until my first rental payment was due. Also I discovered that my building had a rodent problem from my neighbors. I would have expected you all to inform the residents of this situation at hand because our entire building had a rodent problem at this time yet to resolve this all they did was put down traps that didn't prevent the rodents or stop them from coming in. I wouldn't recommend this place to anyone.
Started out alright until the bugs and mice set in. Dog park is terrible. Just patches of grass and broken dog jumps. I also don't know how many people are living in my building either. People just bang on the door at all hours of the night trying to get In. To finish this review off, my truck was towed last night because I don't have an inspection sticker. I just got my tags a week ago and was going to get my truck inspected this weekend. Zero warning. I understand why they would tow it if it had been sitting there for weeks with no inspection, but this is a new truck. Give me a warning or some notice and I would have got it done the next day. Just a big money scam. Oh and they finally got someone to mow the place today. Grass was a foot tall in front of my building. Don't live here. I can guarantee you it will be a terrible experience.
NO RESPECT FOR SERVICE MEMBERS: We are a military household. My BF just got out of the Marine Corps after 2 tours and over 6 years of active service. We provided all the necessary paperwork we were told to provide to waive the early lease termination fee and had a smooth-ish move out process.... UNTIL they emailed us out of the blue, a week after we had already moved out, saying that they made a mistake and that we actually do owe over $2000 in termination fees. Then the office went dark and we haven't been able to contact them, we just keep getting notices that we owe them money. DO NOT MOVE HERE AT ALL COSTS -- THIS IS HOW THEY TREAT OUR VETERANS. Disgusting.
I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.
Horrible experience - mice and bugs - little to no assistance with either issue. Neighbors in building had double-digit numbers of people living in 1 & 2 bedroom apartments. Drunk in building slamming on doors in the middle of night begging for money. Same drunk passed out by mailboxes. All reported, nothing done about it. There was a constant smell to the ridiculously small apartment that we couldn't figure out....while cleaning out the apartment, I pulled out the fridge and found piles of mouse droppings basically "cooking" on the fridge engine....would explain why we were sick more often that year.... To top it all off, when I went to apply for an auto loan, I find out that I have a hit on my credit from this place....when I call to clear it up, I get sent from one office to another, until I end up having to leave a voice mail. Absolutely ridiculous customer service!!!!
I'm a current resident. My first unit did not have a washer and dryer so I used the communal machines downstairs. The washer constantly flooded the room and the dryer would almost never connected to the app. My 2nd unit, while bigger, came with a constant barrage of pest control issues. Specifically, I battled roaches from other apartments, a lizard and now I'm battling a mouse. The pest control company is completely incompetent and they send the same guys every time. I'm sick of this place and I cannot wait for my lease to end!!
How is it here? It's eh. The main issue I have with this place is parking. You pay for general lot parking which is understandable but it seems like they assign more parking passes than they have parking spots. If you pay to park in the parking lot then you shouldn't have a problem finding a spot. That leads to people parking on corners, perpendicular to the flow of traffic and any other way they can, legal or not, just to park. On top of that the spaces are so tight you can barely get out of your car. My Mercedes has over 13 dings and scratches from car doors and other things hitting it in a reserved spot. My van has paint from other cars on it after they hit it with their door. It's gotten to the point where I'm going to contact a lawyer to see what can be done about the residents and management because I'm not going to kick out thousands of dollars to fix the damage done to my vehicles. Not only that but delivery trucks block both reserved and non reserved parking spots and I've seen the grounds keepers hit car bumpers with weed wackers and lawn mowers. The other issue was mice but after pest control failed to get rid of them I took matters in my own hands and got rid of them in a week.
This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.
To whom this may concern, If I could give zero stars, I would. I am sharing my short experience with Foxchase Apartments. My experience started out great, my leasing agent answered all my questions and was very attentive during my visit, so much so that I decided to put in an application. As many of you know, some apartment complexes have a holding fee required in order to apply. I paid the holding fee & application fee. I was approved under conditions, added a guarantor, the guarantor was denied. This notification of their denial was not communicated to me and only to the guarantor. I waited a couple of days and still no notification. I called multiple times to see what I could to do about my application, but the maintenance number would keep ringing and there would be no reply. I called and emailed till I finally got a call back. I told them over the phone how disappointed I was from the lack of communication and no follow up. At this point, I was done with their lack of care and asked them to initiate a refund and cancel my application to which they obliged or so I thought. I then later got a call from the original agent inquiring why I decided to cancel my application. He finally gave me the options I was asking for in order for my application to get officially approved. I claimed that it was too late, and I would like to stand by my cancellation on May 2nd. It is now May 15th, I still have no refund. I have called the corporate line on May 14th, the wonderful woman on the phone was confused and inquired about my situation. She informed me that they had a 72 hour cancellation policy (which I was not informed about) and the refund was not being issued, for they did not see that my guarantor was denied. This shocked me, never in my 25 years have I experience something so cruel. The lovely lady on the phone said that the refund is now issued, but I have to wait for another 3-7 days for it to be in my account. I have never in my life experienced such grotesque behavior from a company. If I had not advocated for myself and followed up, I would have never received my money back for the holding fee. They are here to give you as little information as they can and only give you more when they see you are visually upset & frustrated. I do not recommend applying or living here. I had heard so many great experiences from trusted friends and was excited for the future of possibly living at Foxchase, but the lack of communication, empathy, and care for their potential residents has left a bad taste in my mouth. As for anyone apartment hunting, please approach with caution and do your own research. UPDATE: It has been almost a week, and still no refund. I asked my bank if they see a pending refund, they have no record of it. I have submitted a claim with my bank to get my money back. Moral of the story, DO NOT APPLY.
I have only lived here for three months and I hate it here. The people in the office are incompetent at best and never have a direct answer or solution to any of my questions. There online system as serious glitches and ended up charging my card for twice my rent and when I brought up the concern to the office they said it was my fault and that I would have not only pay my bank to cancel the charge but also pay an additional $50 to the apartment complex! The maintenance team are quick and efficient which I find to be the only pro for living in this apartment complex...Parking is impossible to find after 9PM and really inconvenient when you come home from class at 10PM. Lastly the complex only offers Comcast as an internet service provider and this company is the worse and in the 3 months that I have lived here I have had to call Comcast on 4 separate occasions. Let me be frank if I did not have to use Comcast best believe I would not be paying $40 a month for such mediocre service. I am counting down the months until my lease is up because I definitely will not be renewing.
If there's ever a chance you'll be deployed or go overseas, STAY AWAY!!! My roommate and I are stuck in our current lease, despite having orders in hand to go work overseas. They are refusing to work with us, and we're getting the lawyers involved. More to follow...
Please please don't live here .Think very long and hard about what you're doing ! read the reviews before you decide to turn in your application fee . This is a warning horrible customer service , everything is very outdated horrible pest . I felt I actually own a pet mouse .
Unprofessional and hood! The leasing staff was more concerned with walking around singing songs and eating, not showing apartments. The grounds are not well kept, the grass is brown and its street parking!! Ugh
Worst place a human can live
I have never cared about writing reviews but after living in this place I had to write one to help people avoid this place. My car got towed last night after living there for 9 months. I parked at the same spot every day but they towed my car last night just because! They will charge you money for everything. I'm living by myself and a dog my water and electric bills are $60 and up! I asked the admin they said I have to pay for people a whole building which is not fair for some one who work all day and come home to sleep like me. Oh yeah the do have a ton of people who live there for free for a lot of issues. Do you want to pay for those people? They don't work and have a big family. The entrance doors to the building are always broken . Do yourself a favor and avoid this headache. Office staff is not helpful at all they could care less to be honest. For the amount you will pay you can do a lot better elsewhere. Before you sign the lease they will treat you wonderful after you move in you won't hear nothing from them. I have called and let the messages every time when I need help. No one ever call me back ! Staffs are rude! I don't know how those people are working as a costume service if the have bad attitude and lazy like that. Again do not live here! Worst place I ever live in my life. Only thing good is location!
Poor-quality apartments managed by a staggeringly callous and inept corporation. The apartments are not well made and are poorly maintained. Expect lots of bugs. If you're in one of the two-level units, you can expect any air you condition to leak out, resulting in wild temperature variations between floors. You can also count on the main office to utterly fail at communicating maintenance, schedule changes and the like while making their rental terms as obtuse as possible. All this after you're required to sign a "good neighbor" agreement. Don't rent here if you can avoid it. If you're here, get out as soon as you can.
It is terrible place to live and have to move from the first place because it was a lot of insects mostly they have a mold. They also have a lot of hidden fees and they charge you for everything also the place is very small. They charged me for efficiency/studio as a one bed room. When I moved out they did not give me my whole refund of deposit. I see they charged me for cleaning 130 and the worse part they double charged me for the utilities. It is the worse place and if you have a choice, do not everything moving in there at all. It sucks.
The worst customer service and the worst place to live. Even their website is horrible.
Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.
i live with my husband, they told him that you will pay only electricity and gas. the water included with rent. now they sending a $100 bills sewer and water. we are only 2 persons maybe we pay laundry room water bill instead of our bill.
Whatever you do, don't move here... unless you wanna live with a constant fear of running into giant roaches inside your apartment. (They chase you btw). Already have been through half a gallon of insect repellent and continue to find them. No amount of the stress induced near hysteric deep cleaning that I have been consumed by has helped deter them.
After newly moving in and never receiving a water bill until almost 6 months of living here and shortly after I was humiliated by having court papers posted publicly on my door that was being evicted in court for a $200 water bill. This is not a good look and left a awful taste,. No, Wont be here too long!
I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.
One word: Mice! I can't wait to move when my lease is up.
Its not really pet friendly
It's quite a shame I could not give it less that a star because the management in this location are GOD AWFUL. Stay away from this place at all cost! Just to give you an idea of how terrible the management is, I lived here for 14 months and never had a laundry key, even though during the walk through I was shown a door where the ""laundry"" in my building was. They gave me easily 15 different entry to building and door keys that never worked in the neighboring complex where my laundry room was supposed be. After the 15th time I finally called management and explained how terrible of service I was getting and not 20 minutes later I get a phone call from the person that "helped" me move in yelling at me for complaining to her boss. I immediately filed a complaint to her manager but to no surprise she was there 2 months later when I had to go to the admin office for ANOTHER issue. STAY AWAY FROM THIS PLACE. The location is not worth it. Worst management you can ever imagine and I saw mice, cockroaches, centipedes and all kind of bugs in my apartment a month. STAY AWAY
The parking situation has gotten so bad that it now violates OSHA standards. Someone at management hired the lowest bidder to start renovations on the apartments. There are now industrial dumpsters that protrude into the middle of the street, threatening to cause a car accident. And if that isn't bad enough, there are forklifts parked on the street, with the forks left straight up in the air with equipment on them, waiting for a gust of wind to blow the equipment off the forks on to a poor residents car or even worse, someone driving or walking down the street, killing them. If you value your personal safety, please rent somewhere else.
While the people are nice, there is an obvious mice problem that doesn't seem to be taken seriously. Living on the second floor how would I even get mice in the first place?! I don't even use the stove bc I don't know if they're going to come running out. The first time I noticed mice I put in a request and was told they "chewed their way inside from where the gas line runs in the kitchen." Caught one of them and there was never any follow up. This has been an ongoing issue and I put in another request only for maintenance and pest control to just come in and look. Was not left with anything to help resolve the issue and here we are days later there are still mice coming and going like they pay rent. I pay for pest control services so are we not entitled to better service than someone just looking? So I've resorted to buying my own supplies since they obviously don't care. These things have to be in the walls. This is building 507.
I applied for an apartment, but was still shopping around for a better one. These apartments are small, no washer/ dryer, have closed living spaces and are frankly way overpriced. Anyway, I was told by the leasing agent that if in 72 hours I did not sign the lease, I would no longer have the apartment and my security deposit would come back to me ($500). This was not the case. A month later, paying my credit card bill I figured I would call and ask when I should expect to see the refund. The regional manager was the least helpful person I've ever dealt with. He did not care what I had to say, offered no help toward the situation and was not empathetic at all. I can't imagine if I lived there and had an issue arise. I wouldn't trust this place with "customer service" like this. I am now out $500 during a pandemic; thanks Foxchase!
Terrible place stay away
Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.
THIEVES-I would give AIMCO 0 stars if I could. They basically played with my time and money. The managers gave me false information about my possibilities to transfer to the property just to charge me $600 dollars! They promised to give me my money back, and they did! But later, i get a call from collection trying to contact me because I didn't pay the application. oh and try to call fox chase... it is impossible to reach them. They are all rude. I will seek justice.
When you walk through the apartments they have set up for show everything looks nice and wonderful and then you sign a lease and move into your apartment. Everything in the apartments is ancient, even if you pay extra for the so called upgrades. The water heater was leaking water when we first moved in and the tech basically said to just keep calling in as it will just continually leak and to call whenever it gets full. Then the drawer in the ancient kitchen was broken and gets improperly fixed. The dryer just does not work. In order to dry just one load of laundry you have to redry like 5 times and regardless of putting numerous service requests it does not work. There are CENTIPEDES, MICE.... yes MICE as in SQUEAK SQUEAK NIBBLE NIBBLE through your food and leave droppings and have you shaking your husband awake in the middle of the night because you hear them, make you sleep with one eye open because you are afraid they might climb into bed with you or with your child, there also are ROACHES! We are not dirty people, we have a cleaning service come weekly and never leave food out or open, this place is just dirty and infested on its own. This place is absolutely not worth the money and you do not actually pay the so called price that you sign the lease for because they charge you an arm and a leg for water sewer and trash and pest control, which is separate from the gas and electric bill that you also will pay for, you'd might as well live somewhere nice and not dirty as you will be paying a ridiculous amount anyhow. Packages get stolen. Delivery people have no way of getting into the building to deliver your packages. Customer service is horrendous, once you sign the lease don't bother calling or even going to the office for any questions or help because well basically they don't care about you anymore. This is the WORST community I have ever lived in and wouldn't wish for my worst enemy to live here. Also don't bother with getting a parking spot as others will just park there and management will not care. I am forced to give this place a one star because if it were up to me they would have a -10000. Save time, money, and hours spent in the middle of the night googling do mice climb on beds and live elsewhere. We are counting the days until we leave.
Becareful! This company is a scam. Don't pay if you're asked to do so. They'll charge you with a $50 application fee and reject it with no reason.
Why are there SO MANY inspections regarding Section 8 apartment residents? Do regular non section 8 apartment residents receive as many apartment inspections? I would love to hear an answer!
Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!
Biggest mistake ever choosing to live here. Mice infested buildings, no upkeep of the grounds, and don't get me started on the customer service! Lost my deposit, and won't return it. Months later after numerous unsuccessful attempts to follow up, and they have no record that I even lived there! The BBB needs to shut this place down. Run. Run far far away! Please, heed my advice.. Don't put yourself through this. Don't sign any agreement with this property. The people in the leasing office are very nice, but other than that.. No value to anything. You're better off living outside than living here.
CORRECTION/EDIT#4: They came and fixed the dryer. I wonder if it never was broke. Sparks were witnessed. Tears were shed. But it's back on. LAUNDRY PARTY!!!! EDIT#3 JULY 2015: ("Jason" hasn't contacted me yet. Thanks for that.) WHAT ABOUT MY BROKEN DRYER THAT AIN'T NOBODY WANT TO TALK TO ME ABOUT??!?!?? Such an irresponsible corporation. To people considering living here, just know that your low low rent is going to escalate every year and you will have no option to sign an extension greater than 1 year at said low low rate and management doesn't care about you. Fix my dryer and we can be friends again! ___________________ What about the buses being too full to where people have to stand but then they say standing is illegal, but let people stand anyway? ___________________ What about the people smoking and playing with their dogs outside of your apartment after dark? ___________________ Why can't I give 0 stars? Well now they've cancelled intramural sports by firing the intramural sports director. I believe Foxchase even used to subsidize the teams (i.e. paid a portion of the entry fee). Add that to the shrinking list of amenities, which I was sad to learn FALSELY includes a sand volleyball court. Well, i guess technically they do have a sand volleyball court, but the nets are broken and the sand has virtually all turned to mud (i.e. cat feces). Notice, they've taken down the pictures rather than fixing the nets... it's still listed as an amenity however. One assumes Foxchase, if not AIMCO (the parent corporation) is going through a budget crisis, particularly in view of the ever ascending rental rates (5 increases in 5 years with no option of signing greater than a 1 year lease), and the option of reserved parking (within 5 years, parking has gone from free, to $5, to $10, +, and now the reserved parking spots available for a nominal fee of $50/mo.). Good thing i'm rich. The location is not that great, so i guess what keeps me here is the fact that i already live here and can walk to work. Whatever.
Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).
MAKE SURE YOU DO A WALK THROUGH OF THE APARTMENT YOU MOVE INTO NOT THE STAGED ONE!! It will look completely different! If I could give a negative score I would. The maintenance office is a joke. They can't fix an outdoor light that is constantly flashing into our apartment! We put in 3 service requests only to be ignored. A week later I had to walk down to the maintenance office for them to say it has to be contracted out. FOR A LIGHT!! Secondly there is a real issues with pests. MICE are everywhere. Several requests to have them removed. They simply put down traps. It's a infestation within the entire building ( probably the entire complex.)
Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !
Words cannot express how stressful it is to occupy these apartments. When my boyfriend, Jeff signed a lease in August, he was so excited to find a decently sized, decently priced apartment in Alexandria. However, I am in tears over how uncomfortable it is to stay in. When we inspected the apartment initially, we noticed bright blue splatters, which appeared to be paint, on several walls throughout the apartment, both upstairs and downstairs, in the den, in the kitchen in every bathroom. It wasn't paint. It was BIRD SHIT. There were birds living in our laundry room and vents. It took weeks of daily harrassment to rectify the issue. Then, in the warm August and September months, our building on Raleigh Ave was COVERED and I mean ABSOLUTELY COVERED with roaches. I even made friends with a girl in the building over our common complaints about this building. I would literally look at the sky when approaching the building to avoid seeing the roaches scattered around my feet. Eventually they were in our apartment, which through several pest control requests, cold weather, and diligent cleaning have seemed to quiet down a bit. But now, as many of the tenants here have complained, my apartment is infested with mice. I have put in several requests and have even noted that there are so many within the walls squeaking and falling and gnawing and running that I cannot sleep at night upstairs. And mind you, we are on the FOURTH FLOOR. If these issues are so intense here, I can't imagine how many rodents and pests really occupy this building. It makes me itch to think about it. My boyfriend and I sleep downstairs when I am here. The Housing Authority of Alexandria will be called this weekend. We also lived right next door to a man with mental health issues, who even threatened that he had a shotgun while he stood listening to us laugh outside of our door. The police came, but even after several formal complaints about his harrassment, nothing was done about it. This review may not prompt any true concern, but hopefully it can deter hopefuls who think they're making a great decision moving here. He signed such a long lease paying over 1700 dollars a month and cannot even sleep in either of the two bedrooms because of the infestations. This is truly a nightmare.
Stay away and find another place... Also company should help Mr. ilyas and solve the problem.
Affordable community to live in, and the maintenance people are quick and handy once they get your order. There are only two problems: bugs coming from the walls as it's an old building, I had to tape the whole floor between the walls to prevent it from coming in, and noisy upstairs neighbors screaming at their children. Update: I changed my review from 3 to 1, the bugs problem was ongoing even after pest control, and I had to bring a cleaning company to steam the apartment, and still no hope. They took my deposit and charged me an extra 27$ for a punch of services. The funniest thing was that they charged me for repainting the apartment after moving out, which I made sure to cover all holes and clean all regular spots, and I even sent them a video of it. Do yourself a favor, and don't live here. It's cheaper for a reason.