Communities

Disgusting apartments for the price you pay - I was paying around $1,300/month and had year-round spiders and house centipedes in my apartment. Out of the two years I was there, I saw 5 or 6 roaches come out from under my fridge - and I lived on the top floor! My microwave broke, my fridge leaked for the entire time I lived there (even after maintenance "fixed" it at least 3 times), my balcony door handle fell off twice, I had ants in my bathroom, my toilet started leaking and to repair the damaged tile in front of the toilet and fridge, they pulled tile up from next to my washing machine, so I had just bare wood floor. Not to mention after having a new toilet installed, I had to submit a completely new service request to have tile replaced in front of it since the new one was smaller and didn't fit in the space of the old one. Why they would think I would just want to live with tile missing in front of my toilet, I'm not sure - oh, and the handle on the new toilet was cracked when it was installed and I had to submit a new request for that too...I feel like it was just always something. Anytime I went to the office or called, the staff were pretty rude and short with me. I even explained all the problems I had during my move out interview, and the woman marked my move out sheet with "price" being the reason for moving. That was one of the reasons, but I just feel like they weren't that interested in any other issues I had. I would absolutely NOT recommend living here!

Nightmare!!! Nothing good to say. Poorly maintained mice infested units. Laundry facilities are disgusting and cannot get machines fixed. Dog and cat piss in the hallways. Maintenance are not certified plumbers or electricians so it often takes 3 or 4 times to get anything fixed. No one is every reachable.

One word: Mice! I can't wait to move when my lease is up.

RENTER BEWAREEEE!!!!!!! For starters, if you want to pay 1,500.00+ for a 1 bedroom (classic model, no upgrades), then be my guest :-) The apartments are ridiculously small, 1 bedroom-roughly 460 sq ft. The community is pet friendly, however, there's dog poop throughout the premises. The building I lived at, the door remained broken, and stayed open, huge security risk. Although, it is a non smoking community, I saw people smoke throughout the premises. The complex is built within the city, it's not sectioned off, so there's a lack of privacy. It's not gated, so it doesn't present a secure feeling. The parking spaces are very small, they try to squeeze in so many cars, if you have a nice car, or a car that you care about, I suggest you park around the back or risk getting your card dinged. Constant spiders and bugs were in my apartment. Mold was forever on my windows, regardless of how much I treated it, it would reappear. The units are poorly structured, I constantly heard my neighbors walking upstairs, you can hear the water running through the pipes, poor install. Lastly, what takes the cake is when I was in the process of moving out. I cleaned the entire apartment and they still charged me for damages, which didn't exist. I had to fight tooth and nail for them to refund me the painting charge. If they didnt' refund me, I was going to take legal action. If you do decide to move here, and when you finally move out, get a pre move out inspection. Also, you have to have the unit professionally cleaned, which wasn't specified in the lease agreement. Thankfully, the property manager decided to waive the charges. Save yourself time and a headache, and move somewhere, where you will get more bang for your buck. The only decent thing about this place was the maintenance. I could go on and on, but do your research thoroughly bf considering this community.

Hello Everyone, I am writing this review because Foxchase was my very first apartment on my own and I am disgusted at the treatment and unnecessary charges after my move out. When I first moved I was paying for reserved spot but they did not have that spot ready so I was given a reserved spot across the street. They take a very long time in repairing things, I've had my shower handle replaced multiple times and the last time he replaced it he put it on opposite so hot was cold and cold was hot. I did not bother to call again because I knew it would take forever and I knew I would not be renewing my lease. They don't have a doorbell so you have to walk downstairs to open the door for guests. They have a terrible rodent problem which I called about but they did nothing to address the issue. They are roaches in the front of the building and inside. During my year stay I saw one mouse and come to find out there was a huge hole behind my stove and a hole behind my washing machine. The only good thing I can say about this place was my neighbors, my packages were never touched and everyone pretty much minds their business. When you first walk into my apartment it is pitch black because they have no lighting at the entrance which was a huge inconvenience. I had to walk with my phone flash light on every time I came home from work. I wish I had seen these reviews prior to moving in or else I would have avoided this bad experience. They contacted me several times to not move out then charge me $140 for uneven tiles in the bathroom, and $145 in bathtub surface damage for discoloration. Let it be noted that I also had to pay a cleaning fee of $95 but yet was charge for discoloration in the bathroom. I took care of the apartment as if it was my own but if you are moving into this complex note EVERYTHING! Any crack, nook and cranny because if you don't they will charge you in the end. It was my first time on my own and definitely a learning experience. I do not recommend this complex. They have a high turn over rate, for since I've been there 13 months I've seen countless tenants move in and out. Do your homework and learn from my mistakes, do not move here.

Do not rent at Fox Chase apartments. They show you these nice model apartments and they apartment you rent looks nothing like that. I have been renting here for almost two years and it has been a terrible decision. When I first moved in the shower was not working and it took over a week to get fixed. I was without heat for about a week as well. It got down to 50 degrees in the apartment. When I first moved here they had a shuttle that would fit about 20 people and it would pick you up every 30 minutes. I picked this apartment complex because of the shuttle service only for it to be removed a few month late due to"no one riding it". The shuttle was packed I never rode it with a seat empty. Most recently they did a survey and there was "overwhelming results" for more reserved parking. There were already 5 spots in the lot that were reserved and only 3 were ever used. There are now 12 and they sit mostly empty. Before they added spots I already had a difficult time finding parking now it is almost impossible. I pay $15 per car to park on the street. To get a reserved spot is about $80. This complex does not care about it's tenants. They are just money hungry and are trying to get there tenants frustrated enough with parking so they pay $80 per month. Each year you are going to pay more for less as they take away more and more things.

Do not rent here. If it seems to good to be true, it's because it is. The rent is so cheap because the roaches are paying the other half! I have never had roaches and I've only lived here 1 month. In my first two weeks, I was watching tv and a roach just crawled across the wall. Disgusting. That was the first of many encounters. In addition, I've had to contact maintenance 3 times in under a month for multiple reasons. On my move in day, none of my files or keys were ready. It was as if I wasn't even scheduled to move. I didn't get my mailbox key until recently (after I had to go to the leasing office and request one). Never had this many issues in my life. I regret signing here!

The parking situation has gotten so bad that it now violates OSHA standards. Someone at management hired the lowest bidder to start renovations on the apartments. There are now industrial dumpsters that protrude into the middle of the street, threatening to cause a car accident. And if that isn't bad enough, there are forklifts parked on the street, with the forks left straight up in the air with equipment on them, waiting for a gust of wind to blow the equipment off the forks on to a poor residents car or even worse, someone driving or walking down the street, killing them. If you value your personal safety, please rent somewhere else.

Oh m God leasing office staff very unfriendly.

Worst place a human can live

After newly moving in and never receiving a water bill until almost 6 months of living here and shortly after I was humiliated by having court papers posted publicly on my door that was being evicted in court for a $200 water bill. This is not a good look and left a awful taste,. No, Wont be here too long!

My wife and I went here to view these apartments and even signed up for a 1 bed room apartment. But due to family situations we couldnt move in to these apartments. We lost 550$ to them for nothing. Basically these guys are money minded and after having talking to many tenants there, I learnt that they are the same with everyone. The apartments look so old, painted in the exterior but when you get in, you know that they are actually not well maintained. Apartment is tiny and I got this feeling that they have remodelled a studio apartment into a one bedroom apartment just to get more money. When you walk around the area you can see many rats running around. I really pitty the people living in the ground floors. I even heard from another tenant that they actually get many centipedes and millipede worms creeping into their apartments. In a way I am happy that we did not move in to these apartments. Please do not go for the price.

0/10 I do not recommend. These people had a unit available online that I found interest in. I set an appointment to view a replica unit. I liked it.. I then applied and got approved. I put down my security deposit. I received the lease to sign just for them a few weeks later to snatch it from under my feet like a rug. Apparently the tenant in the unit I applied for "didn't want to leave" anymore. Why post the unit as available and have me go through the whole process if you all allow people to do that? I hired movers. Friends and family took off work to help me. They really wasted my time. They offered me another unit for the same price but half the size with no balcony. It is not what I wanted. I was highly disappointed. Apply at your own risk.

Unprofessional! They rarely answer your call. And they are not responsive with emails. They reply when you're no longer interested. You'll lose your time and money.

All I'm going to say is when you move out make sure you leave the place clean. highly recommended you paint the walls before you move out bc They will charge you if walls are dirty regardless of how dirty they are. I got charge $130 bc they repainted the walls. Get maintenance to come and fix anything you think might be damage doesn't matter how small they are. They will charge your for the littlest things.I got charge $150 for Insignificant damages. That can be patch easily for 5 bucks. We stopped by the next day to get our mail. Just to find out they were planning on remodeling the entire apartment. New walls, new floor, new appliances, everything in that apartment brand new. They already knew this will happen and still charge us. Very disappointed. I was planning to move back but after this experience. I rather stay somewhere else. Think about it before you move here.

Transparency is an issue here. On my move-out statement, they charged me for bills that are not communicated. Reaching out by phone call requires a number attempts patiently. On the residents app, there's a menu with a title "move out instructions" which opens to a blank page.

Mice, a constant flow of uncontrolled insects, and 3 different floods in my living room. On top of that, dont even think of getting your security deposit back. They will invent things, some I believe illegally, to ensure they keep your deposit.

Many issues with Foxchase. PLEASE READ! 1. Mice issues. We asked and asked to get rid of the mice and they just put traps that never did anything. They told us they would have to remove the counter to seal the hole they get in. They would do it till we threatened legal action. 2. When we asked about the build up of mold they told us to clean using certain chemicals. After we did, mold still returned and nothing would be done. We gave up asking. 3. Our front door that was supposed to be locked was constantly broken and no matter how many times we asked it would never get fixed. This was especially an issue when we had a drug issue in the building with people sleeping in our common laundry room. Again, it took us weeks of fighting to get them to fix the door. 4. Mail always stolen and when asked if they had a plan to take action they said they are not responsible. 5. Our building smelled of weed 24/7 and Foxchase refused to do anything except for sending letters. Despite their "strict" policy against, the issue only stopped once the tenants responsible finally moved out. If you are looking for a safe apartment for your family to live, look somewhere else. Foxchase only helps when threatened with legal action.

Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !

I made an appointment to see the apartments & speak with someone about the pricing & get more information. I drove all the way from Falls Church & even confirmed that morning that I would be getting a tour & speaking to someone about moving in. When I arrived there I was greated by a woman who from the start had such a terrible attitude, I believe her name was Jasmine. I told her I was there for the tour & she even confirmed by name & date/time. She said there was noone available to give me a tour & didn't provide any further information. She said I could reschedule for another day if I wanted to. Again, I confirmed the appointment an hour before arriving & was frustrated that they made me drive all the way to Alexandria just to be told that I had to make yet another appointment to see the apartments. No apology at all nor any respect for people's time in this place. If they wanted me to reschedule I would have had no problem, but instead they made me drive all the way there to speak to an unknowable rude woman who did not help nor provide any information. I will be looking at other apartments instead. Don't waste your time coming to this place.

This property is very conveniently located and a quite area that is the extent of the good of this property. The office has made my time here an extremely bad experience. During the lease signing with the office I worked with Silvia who made promises that she could not keep. I was told by Silvia that I would be receiving $200 off my first months rent. When I went to pay my first months rent I noticed that the $200 was not taking off the rent. I called Silvia who stated that she would take care of everything and not to worry about it. I waited a little bit to see if there was change there never was and plus they charged me $100 late fee while I was waiting on a call from Silvia. I called Silvia again to see what was going on. When I called this time she said that she was no longer working for FoxChase and was now at a different property under the same management. I asked if she could still fulfill the promise that she made. She told me to talk to management and said that they already were made aware of the issue. I talked to the manger Damon who was not helpful at all. Damon told me that he was not aware of any issue and even if he was there was nothing that he could do about it...great management... Great manager.... They are friendly and nice until you signed the lease..

Ridiculous management. When I moved in, the apartment was extremely dirty and with insects. I cleaned and stayed for two years. Everything was written in move in checklist. When moving out, they conveniently misplaced the move in check list and charged me a cleaning fee and paint fee. Charging me for cleaning fee when they receive the apartment in better condition than before.

It's quite a shame I could not give it less that a star because the management in this location are GOD AWFUL. Stay away from this place at all cost! Just to give you an idea of how terrible the management is, I lived here for 14 months and never had a laundry key, even though during the walk through I was shown a door where the ""laundry"" in my building was. They gave me easily 15 different entry to building and door keys that never worked in the neighboring complex where my laundry room was supposed be. After the 15th time I finally called management and explained how terrible of service I was getting and not 20 minutes later I get a phone call from the person that "helped" me move in yelling at me for complaining to her boss. I immediately filed a complaint to her manager but to no surprise she was there 2 months later when I had to go to the admin office for ANOTHER issue. STAY AWAY FROM THIS PLACE. The location is not worth it. Worst management you can ever imagine and I saw mice, cockroaches, centipedes and all kind of bugs in my apartment a month. STAY AWAY

DO NOT LEASE HERE. Please refer to my other review - you'll know the one. Google wouldn't allow me enough characters to describe everything that is a scam about this community. I moved out yesterday. I had been attempting to renegotiate my lease renewal when my technical "notice date" came. Foxchase gave me 8 DAYS from the time the renewal offer was sent to the day I was supposed to give 60-days notice. I was actively speaking with the property manager over this time and not ONCE was it mentioned that I needed to give notice prior to Foxchase sending the new renewal offer. I'm looking at a $130 late notice charge and another $120 in "final utilities" - which I've already paid for when I paid $400 for the final 7 days at the start of august. What is this even for?? This apartment complex will bleed you dry - I feel sorry for those who can't afford to buy themselves out of these hidden fees and move somewhere else. Do yourself a favor and turn around and go somewhere else. I'm begging you.

I have never cared about writing reviews but after living in this place I had to write one to help people avoid this place. My car got towed last night after living there for 9 months. I parked at the same spot every day but they towed my car last night just because! They will charge you money for everything. I'm living by myself and a dog my water and electric bills are $60 and up! I asked the admin they said I have to pay for people a whole building which is not fair for some one who work all day and come home to sleep like me. Oh yeah the do have a ton of people who live there for free for a lot of issues. Do you want to pay for those people? They don't work and have a big family. The entrance doors to the building are always broken . Do yourself a favor and avoid this headache. Office staff is not helpful at all they could care less to be honest. For the amount you will pay you can do a lot better elsewhere. Before you sign the lease they will treat you wonderful after you move in you won't hear nothing from them. I have called and let the messages every time when I need help. No one ever call me back ! Staffs are rude! I don't know how those people are working as a costume service if the have bad attitude and lazy like that. Again do not live here! Worst place I ever live in my life. Only thing good is location!

Foxchase Apartments is by far the worst complex I could've chosen to move into. To start, the apartment itself had multiple cracked tiles (kitchen and bathroom), water coming up from the under the floor(living room/bedroom), both of which took weeks to get resolved when, I was told it would be handled before my move in day. Somehow a family of idk how many, but definately too many (young kids included) ended up on the top floor, which of course leads to late nights(past 11pm), early mornings(7am to start) and, all day every day running around as if they are practicing for the circus 24/7. The biggest issue I have is the disgusting attitudes held by the staff and managers at the main office. Not only do they, not take any responsibility for anything wrong with the apartment itself, but they also seem to care very little about the well being of their tenants when it comes to maintenance,noise complaints or any complaint for that matter. After complaining for a month to the same staff and managers about the apartments issues and ridiculous noise above me, I was told handle it myself, which Isnt my job. The part that really gets me is the lack of respect for me as a tenant, the ill mindset to do nothing to help resolve my issues and the lack of communication between staff, managers and myself. One person has notes, the other doesn't. One claims theyll try to resolve the issue and then you find nothing has been done at all and for a representative of an establishment to intentionally hang up on a tenant, MULITPLE TIMES is just despicable and disgusting business practice. Im sad to say I live here because the staff have made this a living NIGHTMARE. If your looking for terrible staff and endless issues with no help from the people you pay thousands of dollars to, Foxchase is the place to be. If you want to live in a nice, quiet place, with good staff and good pricing.....LOOK ELSEWHERE! Beware what they try to sell you, I promise its nothing like it seems.

Terrible place stay away

Don't move here they have rodents! I was given one price at the tour and when I went to look at the property I was given it was on the most busy street. I expressed my concerns to the representative helping me, explaining that I have a small child whom at the time just started running around and would be in danger that close to a busy road. To resolve my issue the representative selected a different property for me but didn't disclose there would be an increase in the discussed rental payment. In fact I didn't find out until my first rental payment was due. Also I discovered that my building had a rodent problem from my neighbors. I would have expected you all to inform the residents of this situation at hand because our entire building had a rodent problem at this time yet to resolve this all they did was put down traps that didn't prevent the rodents or stop them from coming in. I wouldn't recommend this place to anyone.

Moving into Foxchase was a nice and easy process with very helpful people. With that being said, once I was moved in - I was no longer a priority to the management. It is nearly impossible to ever hear back from any of the offices whether you email, call, or leave a voicemail. The parking situation is completely bizarre and they charge you to park when there is never any spaces available. THey have quite the bug problem, which they never responded back to me to help get rid of. There's been multiple times when I have been able to get through to the leasing office and have received quite the attitude on the phone regarding why I was calling or if I was contacting the right department. What it really boils down to is no one seems to know what they're doing or how to keep their residents happy throughout their entire experience with Foxchase Apartments.

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

The outside door didn't lock, had packages stolen , management was impossible to get in touch with, felt unsafe living here, my building smelled like smoke from one of the other units. This was one of the worst apartment complexes I have lived in and wouldn't recommend it to anyone

Please please don't live here .Think very long and hard about what you're doing ! read the reviews before you decide to turn in your application fee . This is a warning horrible customer service , everything is very outdated horrible pest . I felt I actually own a pet mouse .

This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.

DO NOT MOVE HERE! There are pro's and con's to everywhere you go, and I'm going to list both with extreme honesty. Please read this and seriously consider all of my con's before you even think about moving to this place. Let's start with con's: 1. There is absolutely NO insulation between these apartments. You can hear every single noise from your neighbors. Apartments all usually have horrible insulation, but these were EXTREMELY horrible. Every. single. day. multiple times a day I could hear my neighbors alarms go off, every phone call she made or received, as well as EVERYTHING she talked about. You can also here every time they shower, flush a toilet, open their door, or go in their closet. 2. The ventilation is horrible. You can smell absolutely every strong smell from every apartment. Every time someone cooks, especially with spices, your whole apartment fills up with the smell, and there's literally no escaping it. For example, one of our neighbors cooked cabbage one night ( we all know how disgusting that smell is) and the WHOLE building smelled horrible. Multiple neighbors called the office, and each other with complaints on how horrible it was to even be in your own "home." 3. The particular building we lived in (4478 Raleigh) is the grossest building you will ever be in. The building hallways permanently smell from all the cooking, and garbage people leave everywhere. The security door was broken for a few months, I put in a request to have it fixed, and then the next day someone broke it again. After that it was broken for another 6 months. Also the widow, the only window in the common area of the building, is always open and the screen is always broke, so i hope you enjoy bugs flying into the building and your apartment. Also outside the building expect to find dog poop everywhere. 4. You will have a bug problem. Ours was ants, and nothing was ever fixed or done about it even though you pay monthly for pest control. 5. Parking is horrible. There were days that we had to park blocks away from our building. We eventually paid to park in the parking lot ($15 a month) but then they towed our car. 6. Water. So when you live at Foxchase your water, sewer, trash, and pest control bills are through Foxchase with a utility service called Conservice. Now you would think that you would be charged for the water and sewer amount that you, in your individual apartment home, use. NOPE! You pay a ratio of what everyone uses. WHY IN THE WORLD WOULD I PAY FOR SOMEONE ELSE'S WATER USE!!! Our gallon usage (for two people) averaged about 6,500 gallons per month! That is the most ridiculous thing I have ever encountered at an apartment complex. Paying for someone else's water and sewage. 6.5 THE WATER WAS SHUT OFF WITHOUT NOTICE ALL THE TIME! The first year we were there, it was shut off once a month, for multiple hours, without any notice. The one time we received notice was from our neighbor because she was having the work done, so she knew it was going to be shut off. There are more cons, but unfortunately google has a limit and won't let me post everything. I had 9 major explained cons, so just know there is more. Pro's: 1. Location. It's honestly located in on of the perfect areas. You have the foxchase shopping center right down the road, which is very nice to walk to, and have availability to. You also have a walking park right next to the shopping center, a library down the road, and it's very close to 395N to get to Arlington/DC. 2. The maintenance people were some of the best. They were all helpful, fast, and extremely nice. One man in particular we had visit out apartment multiple times, I believe his name was Melvin (older gentleman, bald, has grown kids), and he was simply the best. If Melvin was working on your apartment, you knew things were going to be done correctly. You can also always plan to have a delightful conversation with him. I hope you read this and other reviews and truly sit down and think before you decide to live here. If you do stay away from 4478 R.

I accidentally posted a 5 star rating just moments before getting started, so please disregard! Location, location, location !!! Its Great, however its a dump! If you have 1900.00 a month for rent then look around because you will get mad everyday when you enter these rehabed projects! The bldg carpets are disgusting and the games tthe mgmt played with me is what id like to share. I rented a 1 bedroom for a year and aside for the waterbugs i fought off daily in the spring and summer both inside and outside the bldg it was ok. So i decided to rent a 2 bedroom and all hell broke loose. The policy is blind. You cant actually see the apt and there is no 30 money back or satifaction guarantee. My concern was real and the complex mgr assured me if something did not meet my standard they would fix it. LIES, LIES AND MORE LIES !!!!!! I screamed and ahouted until they painted the bldg, half a.**cleaned the bldg carpet, resurfaced my kitchen countertops and i could go on for another several characters. I finally exhausted myself but in an effort to pay it forward.... I CAUTION YOU, DONT DO IT! They have yet to meet my standard! My lease is up in Sept and i look forward to moving. FYI I have NEVER written an apt apartment rating! Im not an angry person but i am hopeful someone will read this post and benefit!

All you have to do if you want to find out what's wrong with the Foxchase community is go online and read the reviews. They're very bad and quite frankly a true representation of how foxchase is perceived. I lived there for about 3 years and the only reason is because its one of the cheapest places to live in that part of Alexandria that's not section 8. I left foxchase because my wife got a job out of state and after paying the ridiculous 2 months rent fee to break our lease I receive a bill in the mail at my new address for 26 dollars. On top of charging me the last two months water and sewer they charged me 100 for "scuff marks" on the walls and 50 for not returning the ridiculous foxchase ID's that nobody uses. I tried to schedule a move out inspection at a time when I could be there to contest any charges but they explained to me it has to be after I move out. Well I moved out of state and have no plans to return to foxchase for a move out inspection. This just left the door wide open for them to make anything up that was wrong with the apartment and charge me for it. Me and my wife spent hours cleaning everything in that apartment top to bottom and then to loose all of the 300 dollar deposit because the movers might have scuffed the wall when loading the truck up is just bullshit. Which doesn't make any sense because I was told by our leasing agent that every apartment gets new paint in-between tenets, so why they where so concerned about scuff makes and charging me 100$ for them is just crap. The whole foxchase experience has made me very angry and I intend to make my voice heard online in the hopes that I can persuade potential renters to avoid foxchase at all costs. Stealing all of my security deposit was just the icing on the cake and the reason I'm so angry right now. Foxchase is a livable place but most of the community is in disrepair and the maintenance incompetent. I called maintenance to let them know that the interior hollow core wood door that they installed outside on my balcony (and didn't even paint) for the HVAC closet was chewed through by a squirrel or some kind of rodent. There response was quick but they just had some contractor come and replace it because I guess the maintenance crew is to dumb to replace a door. Before I get off topic I didn't have a problem with that, my problem was that the contractor or maintenance never told me they where coming. I was just sitting on the coach one evening when they slammed a ladder against my balcony and climbed aboard. the crew ripped the old door out and didn't have a new one to preplace it with yet so they left me with no door for a day which made it easy for some rodent to get into the rafters and live. I told the crew that an animal was up there and to get it out but they just ignored me and installed the new unpainted hollow core wood door which has probably been chewed through again. I have a bunch of stories just like this about maintenance and the management but my review is already to long and most people wont read it all. If you take anything away from what I've written just know that this place does NOT go above and beyond for there renters if anything they fight you tooth and nail and if they think your wrong they just point to something in the 30 plus page lease about why they can't or won't do it. Everyone hates apartment shopping but there is a ton of places around Foxchase that offer the same and nicer amenities in newer complex's with out all the bullshit for around the same or slightly higher prices.

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

When you walk through the apartments they have set up for show everything looks nice and wonderful and then you sign a lease and move into your apartment. Everything in the apartments is ancient, even if you pay extra for the so called upgrades. The water heater was leaking water when we first moved in and the tech basically said to just keep calling in as it will just continually leak and to call whenever it gets full. Then the drawer in the ancient kitchen was broken and gets improperly fixed. The dryer just does not work. In order to dry just one load of laundry you have to redry like 5 times and regardless of putting numerous service requests it does not work. There are CENTIPEDES, MICE.... yes MICE as in SQUEAK SQUEAK NIBBLE NIBBLE through your food and leave droppings and have you shaking your husband awake in the middle of the night because you hear them, make you sleep with one eye open because you are afraid they might climb into bed with you or with your child, there also are ROACHES! We are not dirty people, we have a cleaning service come weekly and never leave food out or open, this place is just dirty and infested on its own. This place is absolutely not worth the money and you do not actually pay the so called price that you sign the lease for because they charge you an arm and a leg for water sewer and trash and pest control, which is separate from the gas and electric bill that you also will pay for, you'd might as well live somewhere nice and not dirty as you will be paying a ridiculous amount anyhow. Packages get stolen. Delivery people have no way of getting into the building to deliver your packages. Customer service is horrendous, once you sign the lease don't bother calling or even going to the office for any questions or help because well basically they don't care about you anymore. This is the WORST community I have ever lived in and wouldn't wish for my worst enemy to live here. Also don't bother with getting a parking spot as others will just park there and management will not care. I am forced to give this place a one star because if it were up to me they would have a -10000. Save time, money, and hours spent in the middle of the night googling do mice climb on beds and live elsewhere. We are counting the days until we leave.

Please make sure to do a little research on this apartments before signing a lease, to make my experience shorter I'll tell you what's my issue... I live in the 1st floor, 1st, mices 2nd, centipedes a lot of them 3rd, humidity the smell is so bad, the walls turn out green and last but not least ants everywhere in my kitchen bathroom bedroom living room in my sofa in the floor everyweree you can think of but they don't do anything, now u saying why you still there well my lease is almost over and I am so happy to move out can't wait... my husband and I are waiting for our 1st baby and saw this place our future but 6 months later I was extremely unhappy this wasn't what I wanted for my baby so for personal reasons we had to renew our lease I was sooooo mad but now I'm not making the same mistake we moving out, hopefully people read this reviews before signing to live here, love the location and everything in this place but I'm not a friend of insects.

I had a friend recently move from here and it reminded me of my experience. I lived here from 2012 to 2015 and there was always some mess going on with our building. The A.C. unit broke down 2 different times and the administrative office seems to take their sweet time with notifying maintenance. Me and my roommate also kept having an issue with mice when we hardly ever used the kitchen let alone left food in there. After hiring an exterminator it was revealed there were multiple holes within the walls they were coming through go figure right? The rent was the most irritating part because it kept going up. When we first moved in we were paying $1,426 monthly for rent alone. The following year they tried to bump it up to $1,785 a month for the same type of lease we had before! We talked them down to $1,602 but for our final lease our rent was raised to $1,860. They weren't willing to negotiate with us that time but luckily that was the last time because I found a new apartment and my roommate was going to separate from the military anyway. The best part was when we had to do an early termination with about 2 weeks left on the lease. They were going to charge us both individually 3,000 and something a piece which came out to $6,300 total! Thing is since my roommate was separating the military his orders would validate us from having to pay a fee but the administrative office would NEVER pick up the phone or respond to voicemail or emails. I took this as them not trying to honor the military clause which is FEDERAL LAW by the way and made an appointment with the legal office at the base I worked at. Fortunately for Foxchase they contacted my roommate the day I was going to take action. They said they were "validating" his separation orders. After that 3 weeks of trying to contact them they finally removed the outrageous fee and we paid a small fee for cleaning the apartment but man I always recommend people to look elsewhere to this day. Maybe the management has changed by now and I seriously hope it has because the actual apartments aren't bad at all the management just ruined everything for us.

I have been here for 1 week so far and I HATE IT. They have towed my car and I live here! I went to the office to try to get it resolved and I did not get any help whatsoever. The property has a nice layout, but it's infested roaches and rats. I don't understand how its even sanitary to live here. I am actively trying to find ways to end my lease. DONT EVEN WASTE YOUR TIME LOOKING AT THIS PLACE. THEY WILL TOW YOU EVEN IF YOU LIVE HERE, so imagine inviting friends. I made a google account just to write this review. PLEASE STAY AWAY and learn from my mistake.

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

If I had the option to give less stars I would seriously. We moved out in August based on the fact that Foxchase is literally the worst place to live. I bought a new car and had to constantly worry as people would park their cars so close that I had to squeeze into my car on a daily basis. I would watch people swing open their car doors and hit other cars and not even flinch. During bad storms branches fall everywhere including on top of your car leaving dents and scratches. That's just the outside. Inside the apartment we had so much mold in our bathroom it was ridiculous. No matter how much I would bleach it, it would always come back full force. Our ceiling leaked constantly... on the top floor and they would come and just paint over it.The pests that you would find in the laundry room were crazy big and very brave. The smell of weed and curry is permanent in all hallways of the building and children run freely up and down the stairs at all hours of the night. Then they have the nerve to charge nearly 1500 dollars for a 460 sqf apartment! RENTERS BEWARE!

Do not choose these apartments as your new house. IT IS FULL OF MICE. You will be crazy of mice. They will live with you together, and it is disgusting. The bacteria they bring will make children sick and every corner of the house stinks. There will be mice everywhere. They cannot solve the problem, and you will have to move. I have lived here for 4 years now, each year the rent increases, mice increase as well, the service gets worse. There might be less problems in their new buildings but, their old buildings suck.

They fixed the outside lights like I asked but that week when I was visiting there was a problem with one of the tenants leaving the burner on and I ended up calling the fire department and the number for Dwayne which led me to options - I left a msg and the NEXT DAYYYYYYYY some guy calls me and said you reported a fire. I thought that was absurd because a day later they call to see what the issue was - THAT IS BAD SAFETY PROTOCAL! What would have happened if I didn't call the fire department. :-(

The leasing office NEVER answers the phone for current residents. For some reason they put in a work order which requires me to remove everything from al of my cabinets within less than 24 hrs on a business day. I have a job. If it's not empty, they'll charge me $75. I've called TWICE and cannot reach ANYONE. It's been an on going issue where you can never reach someone at the leasing office. Hire a secretary if you can't seem to have available staff!!!!! And give your residents more of a notice because I can guarantee you my cabinets are not going to be emptied.

DO NOT LIVE HERE. you will be pretty much living & sharing your apartment with mice. Maintenance comes in to check for mice and say oh there is no way for the mice to come into your apartment. Yet you catch mice and mice droppings every night. I had to move 2 months before my lease was up because i just had a newborn. DO NOT WASTE YOUR MONEY ON THESE APARTMENTS

What is the corporate email for Fox Chase apartments ? My gf has been trying to contact them everyday for almost a month about her refund of about $800 that she was supposed to receive weeks ago and now nobody is answering her calls or texts. She spoke with the woman in the office, Jasmine. She told us she made a mistake on her side and that was the delay (this was after two weeks but the refund was only suppose to take 3 business days) but it's been almost a month now and we are starting to believe that my gf has been conned/stolen from by Jasmine because my gf found another apartment. Now going over all the money we sent over, we are confused about why she was just told to send over random amounts with no reason behind it. CONCERNING !!

Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.

Foxchase is a true gem... Come sign a lease here and see why! God bless an overpriced, Alexandria apartment complex that is outdated, bug infested, and swamped with stink. If you aren't from Alexandria, don't even bother looking here. If you do, you'll understand it within 2 months in...

This PLACE IS AWEFUL!!!!!!!!! DO NOT COME HERE.. I LIVE AT 516 N HOWARD STREET APT 402 SINCE APRIL; AT THE BEGGINING IT WAS OKAY...SINCE THEY IT'S BEEN CHAOS. I REPORTED TO THE MAINTANANCE TEAM ON 7/2014 THAT A DEAD RAT WAS SPOTTED ON THE BALCONY. THEY CAME AND PATCHED THE WHOLE ON THE WALL AND PUT TRAPS AND THAT WAS IT. TILL THIS DAY I STILL HAVE RATS ROAMING THE DINING, KITCHEN AND LIVING AREA OF MY APARTMENT. ON 9/25/14 I REPORTED TO THE MAINTANACENCE TEAM THAT I HAD BEDBUGS IN MY HOME. THEY DID ABSOLUTLY NOTHING AND REPORTED MY REQUEST AS BEING DONE AND COMPLETLED. THIS PLACE IS HORRIBLE I DO NOT RECOMMEND IT TO ANYONE. YOU WILL HAVE A BETTER CHANCE FINDING SOMETHING BETTER AT THE GHETTO THAT LIVING AT THIS DUMP. I WILL MOST CERTERLLY GET IN CONTACT WITH MY FRIEND WHO IS A LAWYER TO SEE IF HE CAN HELP ME GET OUT OF MY LEASE THE LEGAL WAY!!!!!!!!!!!!!!!!

Lived here for 2 years. Had a horrible experience with the apartment falling apart, inability to coordinate with residents when there where other issues, and a lack of the complex know who was living in the apartments. There was a family of 9 to 10 people living in the smallest one bedroom apartment size for well ever a year in my building. Would not recommed Foxchase. Also, I've had an issue with my toilet ever since we have moved in and every month or so someone has to come out to "fix" the issue.

MAKE SURE YOU DO A WALK THROUGH OF THE APARTMENT YOU MOVE INTO NOT THE STAGED ONE!! It will look completely different! If I could give a negative score I would. The maintenance office is a joke. They can't fix an outdoor light that is constantly flashing into our apartment! We put in 3 service requests only to be ignored. A week later I had to walk down to the maintenance office for them to say it has to be contracted out. FOR A LIGHT!! Secondly there is a real issues with pests. MICE are everywhere. Several requests to have them removed. They simply put down traps. It's a infestation within the entire building ( probably the entire complex.)

DO NOT MOVE IN this place! They will charge you Hundreds and tons non-reasonable money! You may need to call maintenance all the time! Living here is suck!

Do not rent from here if you need Metro access. They will no longer be providing shuttle service at the end of February 2017. They haven't even communicated this yet to the tenants (I found out from a 3rd party, who has more courtesy and professionalism then the property mgmt. company). They claim their reason for discontinuing the shuttle service is "the amount of daily riders has decreased" which is simply not true, as the shuttle I take in the morning is often full and some are forced to get off. They also claim other complexes in the area don't offer shuttle service either, which is simply not true. They are just looking to save a buck. Current tenants will be now forced into longer and more expensive commutes.

TERRIBLE PLACE TO LIVE. RATS AND ANTS EVERY WHERE, MANGEMENT IS HURANDUS!!! SAVE YOUR MONEY AND DO NOT GET AN APARMENT HERE!!!! I RECENTLY MOVED HERE AND SO FAR I HATE IT. I JUST CAN'T WAIT UNTIL MY LEASE IS OVER...

Do not move here!!!!! Roaches, mice, no matter how clean & tidy we keep the place!!! Worst of all, I get notifications that maintenance accessed and "completed work" in my unit when I'm not there, even though I NEVER SUBMITTED ANYTHING. 3 times now. Anytime I try to get in touch with the office to try to get clarification, no one answers. I've tried to get in touch with them in the middle of the week, middle of the day, and I never get an answer or a callback. If anyone at Foxchase is reading this, CALL ME NOW, I will not hesitate to call the authorities for breaking & entering if this happens again. Completely unacceptable. Who is in my apartment when I'm gone and WHY?!????

I have only lived here for three months and I hate it here. The people in the office are incompetent at best and never have a direct answer or solution to any of my questions. There online system as serious glitches and ended up charging my card for twice my rent and when I brought up the concern to the office they said it was my fault and that I would have not only pay my bank to cancel the charge but also pay an additional $50 to the apartment complex! The maintenance team are quick and efficient which I find to be the only pro for living in this apartment complex...Parking is impossible to find after 9PM and really inconvenient when you come home from class at 10PM. Lastly the complex only offers Comcast as an internet service provider and this company is the worse and in the 3 months that I have lived here I have had to call Comcast on 4 separate occasions. Let me be frank if I did not have to use Comcast best believe I would not be paying $40 a month for such mediocre service. I am counting down the months until my lease is up because I definitely will not be renewing.

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

**Edited to add, this person commenting back to reach out is doing nothing and is probably not capable of enacting change at the actual complex level. For those looking at these reviews to determine if you should move here and like that someone is commenting back, it's not realy. Don't move here. It's not worth the literal headaches.** When I first moved in I would have reviewed this apartment complex a four or a five but after a almost two years I can't rate Foxchase any better than a one for several reasons. One: parking was adjusted and half of the spots in each lot were removed to make room for more reserved parking spaces. You have to pay for the parking lot access anyway so creating more reserved spaces is an unnecessary money grab. We were told it was because so many people were on the wait list for reserved spots, but there are still empty spots three months later (so much so they needed to offer incentives to get people to sign up before the end of the year). The removal of these spaces requires people who work late to need to park on the street or several blocks away though we are paying for parking lot access. Two: this is a non smoking community but I have neighbors that smoke cigarettes and weed at all hours that comes into my apartment and I've called the office three times to complain and yet nothing has been done about it. Three: My cat has killed two mice and a baby squirrel that have some how made it into my apartment but maintenance doesn't know how they got in (this has never happened at any other place I've lived in) Four: the rent increase year over year is astounding, I've never had such an increase in my yearly renewal at any apt I've ever lived in. I wasn't able to move during my renewal this year based on the costs associated while planning a wedding, but I'm not living here after the next renewal.

NO RESPECT FOR SERVICE MEMBERS: We are a military household. My BF just got out of the Marine Corps after 2 tours and over 6 years of active service. We provided all the necessary paperwork we were told to provide to waive the early lease termination fee and had a smooth-ish move out process.... UNTIL they emailed us out of the blue, a week after we had already moved out, saying that they made a mistake and that we actually do owe over $2000 in termination fees. Then the office went dark and we haven't been able to contact them, we just keep getting notices that we owe them money. DO NOT MOVE HERE AT ALL COSTS -- THIS IS HOW THEY TREAT OUR VETERANS. Disgusting.

STAY AWAY.God Damn This Old F****d Up apartments . stay away from this B******t apartments . over dozen requests . over hundered pest problem . plumbing Issues . our apartment is literally F****g Animal husbandry . Stay away From This Good NeighbourHood with OLD S***ty Apartments . STAY AWAY .im moving out decide to spare my last month rent and escape This S**tHole STAY AWAYSTAY AWAYSTAY AWAY

I was looking for a cheap place to live in Alexandria and stumbled across Foxchase online. While I noted the countless bad reviews (regarding crime/rodents/smell/incompetence/etc), I brushed them aside, as I consider myself to be very low maintenance/with low expectations. Unfortunately, I made the wrong choice. I have never experienced so many hassles, and never been so angry at an apartment place. Background: Two months prior to my lease date, I contacted the office, booked an appointment, received an in-person tour, read the full leasing contract word-for-word, wrote a (roughly?) $1200 check for the down-payment/first month's prorated rent. I then signed the contract, the money cleared, and I entered into a legally binding agreement, in which I exchanged money for the promise of an apartment with the ADDRESS for my promised apartment ON THE CONTRACT. My assigned "leasing agent" was brand new and very incompetent, but I brushed that aside thinking, "hey, just because Cassie is new and can't spell anything, doesn't mean the whole organization is flawed....". Over the next two months, I stayed in contact with the office people, checking in, asking questions, etc. I set up comcast, gas, and electricity FOR THE ADDRESS ON MY CONTRACT. This address was also stated throughout several pieces of email correspondence that I had with the leasing agent. Cable man calls TWO DAYS BEFORE MY LEASE STARTS, and says, "Are you sure this is the right address?" I call up Foxchase and they say "oh gosh, we actually changed the apartment/address, you didn't get our call YESTERDAY?" (aka 3 days before the lease starts). I said, "No, you never called. It is two days before the lease starts. I have spent a ton of time finding a mover, setting up electricity, gas, and comcast to THAT ADDRESS IN THE CONTRACT". They said, "Oh, yeah, we have to move you". No apologies. No admission of guilt. Nothing. It was the last straw. I backed out. I had to race to find anything else - and sleep on a friend's couch for a week in the meantime. I told Foxchase to give me my money back immediately (since they broke the contract). They did, after a month of additional miserable phone calls and emails. I got lucky, because everyone I have spoken to regarding this apartment has reiterated how incompetent, unreliable, manipulative these people are. STAY AWAY. Don't brush this review aside like I did. I regret it.

DO NOT RENT HERE

This is the second time I've been towed in 2 weeks for "parking in a reserved spot" even though I check every time and it never has reserved on it. This is ridiculous. Especially when I pay to park here.

I am currently living here and love the location because it is extremely close to two grocery stores, gym, and bus stations that go to both metro stops. The layout of the apartment is awesome, but there are some major issues. First, I was promised that I would hear minimum sound from the people who live above; mostly soft sound of footsteps. I was lied to and literally ever step they take is echoed through the apartment to the point that a couple of times, pictures on my walls have tilted from the vibration of the foot steps. Whenever they use the shower, it is so loud that it sounds like someone is showering in my bathroom. It was even loud enough to wake my partial deaf father when he visited last weekend at 12 am in the morning. There is a roach and mice issue here. Even as I am typing this, I can hear a mouse in the kitchen moving around. I have approached FoxChase about this 4 different times and their solution is to lay more mouse traps which obviously is not working. The one time an exterminator was brought to the apartment, I was told by the exterminator with a member of the maintenance crew present that he needed to come 3 times a week until the issue was solved. When I tried to schedule with him the times, I was told that the Maintenance Office would contact me. I have received no phone calls or emails to this date and placed my 4th request right before writing this review. Yes, this place is one of the cheapest apartments in the area and has a great location, but please evaluate what you are willing to trade off before signing a lease with the apartment complex. If you are willing to deal with heavy footsteps or showers that wake you up at 4 am everyday and roaches running over you feet while you sit at the computer(that was how I found out about the roach issue) for the location, then by all means this place is great. However, for me and I assume many others, this is not the case and I will not be renewing my lease.

Don't Move here! Scroll to the left! The leasing office and management are the worst I've ever seen. I've been a resident for almost 5 years paid my rent on time normally the 1st of the month and requested to move early due to personal reasons. Not only did they say I'd have to pay a hefty $6258 but will take back the $300 renewal of the lease that was given to me. They're overpriced for the value and I've complained several times since I lived here. The maintenance staff are wonderful but the managers treat people terribly and their tenants. Do not move here! Find a newer nicer place to live. I regret my move here and want to warn people don't waste your time. After 5 years of being a loyal tenant they still have no respect or sensitivity for others.

Worst leasing team ever. No one ever answers the phone and when they do they can't help you.

Location is great yes, BUT I have been dealing with horrible pest control issues the whole time I have been living at my apartment no matter the season. I really don't want to move, but I am tired of paying all of this money to have unwanted guests. Mice!!!!!

Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).

Poor-quality apartments managed by a staggeringly callous and inept corporation. The apartments are not well made and are poorly maintained. Expect lots of bugs. If you're in one of the two-level units, you can expect any air you condition to leak out, resulting in wild temperature variations between floors. You can also count on the main office to utterly fail at communicating maintenance, schedule changes and the like while making their rental terms as obtuse as possible. All this after you're required to sign a "good neighbor" agreement. Don't rent here if you can avoid it. If you're here, get out as soon as you can.

I have been put through the ringer trying to get my 500 dollar refundable deposit back. I applied for an apartment and it was canceled. I was told before hand that I would be given a full refund of the 500 if this was to happen. After 5-7 business days I still had not received anything. After calling and leaving messages for two days I finally reached someone. They said they would pass it along to their DM. The DM sent me a short email saying "I have refunded." This was 12 days ago. I still have not received anything. I sent two emails and left one voicemail and STILL have heard no word. I finally have been in touch with the corporate office. They are now trying to sort it out for me. This has put me in a very bad spot. I needed that REFUNDABLE 500 so I could pay my bills. I am a school teacher and have been extremely stressed out. It has been 3 weeks and yet I have received nothing. I hope I get MY MONEY back.

I applied for an apartment, but was still shopping around for a better one. These apartments are small, no washer/ dryer, have closed living spaces and are frankly way overpriced. Anyway, I was told by the leasing agent that if in 72 hours I did not sign the lease, I would no longer have the apartment and my security deposit would come back to me ($500). This was not the case. A month later, paying my credit card bill I figured I would call and ask when I should expect to see the refund. The regional manager was the least helpful person I've ever dealt with. He did not care what I had to say, offered no help toward the situation and was not empathetic at all. I can't imagine if I lived there and had an issue arise. I wouldn't trust this place with "customer service" like this. I am now out $500 during a pandemic; thanks Foxchase!

LOOK ELSEWHERE!! You get what you pay for, people. Rent is cheap(er) than in the surrounding area for a reason. I read the reviews and didn't listen because it was cheap and I definitely paid the price of my sanity living here!! There is a reason there are so many vacant units. Rent increases once your initial lease is up and is over 10%!! Once you've signed the lease, expect the property managers to go silent. It's impossible to get ahold of them by phone. The walls are paper thin and you can hear everything your neighbors are doing 24/7. (Yelling, fighting, crying, you name it, you can hear it.) If you have a complaint, they tell you to go to the website and file a complaint which then goes to a dead end and nothing gets done. Their monthly conservice charges (water, sewer, trash, other fee, pest control) are the highest I've seen anywhere ($150-180 a month). They will charge you both to clean $150 and repaint the walls $350+ when you move out deducted from your deposit. The only reason this place even deserves 1 star at all is because of their maintenance team, who are amazing. They are probably all underpaid considering how cheap this place is, but they do have a responsive maintenance crew!

As a current resident in these apartments i do not recommend this place to anyone So disappointing

Whatever you do, don't move here... unless you wanna live with a constant fear of running into giant roaches inside your apartment. (They chase you btw). Already have been through half a gallon of insect repellent and continue to find them. No amount of the stress induced near hysteric deep cleaning that I have been consumed by has helped deter them.

If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.

Living here is horrible the maintenance staff. Dont due nothing goood. Ashley the manager dont care about the people living here I move out 3 months ago and i dont receive mi deposit. She just say are not . are not . due your job. Dont forget the roaches mice and all cain of pest

Moved in on the 21st of November, 20 days later I've already caught three mice. it's sad having to kill these creatures, but they are very dangerous as they case many diseases. I hear them running around in the walls all night. ...

I lived in Foxchase apartments for 3 weeks and had to leave because of personal reasons. I'm 23 just graduated from college and got a job opportunity out in DC. This establishment tied over $4000 onto me because I had to leave due to certain circumstances but even after explaining to them that I just don't have that money they wouldn't work with me at all. Wayne Harris is the worst manager at the establishment because after being told to get into contact with him I sent him an email explaining how I only stayed for 3 weeks and had to leave because of certain reasons he just told one of the other workers at Foxchase, ingnored my email and I had to find out his answer by calling Foxchase and have someone's else explain to me what his highness Wayned Harris said which was basically "we can't help you at all"... completely unprofessional organization and would no way at all recommend it to anyone. After a million phone calls they were able to drop it down a little above 3 grand that I now have to pay $266 a month for a year.... if you are 100% committed to this place and can somehow predict that you won't have to leave due to family/work/illness then stay because they won't cut you slack at all... Again, I stayed three weeks at the place and everything was exactly the way it was when I moved in but because they are starting to get a bad rep (on basically every online review website) they will try to milk as much money out of you...Don't make my mistake and make sure you have a lawyer to look over their move in contact and just a lawyer in general if you are living at Foxchase in Alexandria....they are sneaky...