Communities

Living here is horrible the maintenance staff. Dont due nothing goood. Ashley the manager dont care about the people living here I move out 3 months ago and i dont receive mi deposit. She just say are not . are not . due your job. Dont forget the roaches mice and all cain of pest

This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.

Unprofessional and hood! The leasing staff was more concerned with walking around singing songs and eating, not showing apartments. The grounds are not well kept, the grass is brown and its street parking!! Ugh

Bad customer service, nobody ever picks up the phone.

This PLACE IS AWEFUL!!!!!!!!! DO NOT COME HERE.. I LIVE AT 516 N HOWARD STREET APT 402 SINCE APRIL; AT THE BEGGINING IT WAS OKAY...SINCE THEY IT'S BEEN CHAOS. I REPORTED TO THE MAINTANANCE TEAM ON 7/2014 THAT A DEAD RAT WAS SPOTTED ON THE BALCONY. THEY CAME AND PATCHED THE WHOLE ON THE WALL AND PUT TRAPS AND THAT WAS IT. TILL THIS DAY I STILL HAVE RATS ROAMING THE DINING, KITCHEN AND LIVING AREA OF MY APARTMENT. ON 9/25/14 I REPORTED TO THE MAINTANACENCE TEAM THAT I HAD BEDBUGS IN MY HOME. THEY DID ABSOLUTLY NOTHING AND REPORTED MY REQUEST AS BEING DONE AND COMPLETLED. THIS PLACE IS HORRIBLE I DO NOT RECOMMEND IT TO ANYONE. YOU WILL HAVE A BETTER CHANCE FINDING SOMETHING BETTER AT THE GHETTO THAT LIVING AT THIS DUMP. I WILL MOST CERTERLLY GET IN CONTACT WITH MY FRIEND WHO IS A LAWYER TO SEE IF HE CAN HELP ME GET OUT OF MY LEASE THE LEGAL WAY!!!!!!!!!!!!!!!!

Do not rent from here if you need Metro access. They will no longer be providing shuttle service at the end of February 2017. They haven't even communicated this yet to the tenants (I found out from a 3rd party, who has more courtesy and professionalism then the property mgmt. company). They claim their reason for discontinuing the shuttle service is "the amount of daily riders has decreased" which is simply not true, as the shuttle I take in the morning is often full and some are forced to get off. They also claim other complexes in the area don't offer shuttle service either, which is simply not true. They are just looking to save a buck. Current tenants will be now forced into longer and more expensive commutes.

Do not rent here. If it seems to good to be true, it's because it is. The rent is so cheap because the roaches are paying the other half! I have never had roaches and I've only lived here 1 month. In my first two weeks, I was watching tv and a roach just crawled across the wall. Disgusting. That was the first of many encounters. In addition, I've had to contact maintenance 3 times in under a month for multiple reasons. On my move in day, none of my files or keys were ready. It was as if I wasn't even scheduled to move. I didn't get my mailbox key until recently (after I had to go to the leasing office and request one). Never had this many issues in my life. I regret signing here!

Just adding to my previous review to give an example of living at Foxchase. Went down this morning to the on-site laundry room and the washing machine and dryer (and there is only one for the entire building) have been removed. No notice, no email, nothing. Called immediately and was told they had no idea why. Sent 4 emails, two automatic reply as they were out office and two have not replied. This is a perfect example of the kind of "concern for residents" you can expect! They may "promise" sufficient services but no guarantees!

Great maintenance services, very friendly and professional. The apartment that I got was clean and comes with brand-new appliances. Management could do a better job with trash management, pest control, and exterior design with more trees and frequent grass cutting. Updating the review because of a very rude leasing office agent - Mahlet. Mahlet did not provide me with full disclosure of the fees and move-out date procedures of Foxchase. Additionally, she mentioned about fees that I can save by completing the application on the same day with showing after the showing (would have been much nicer to know of that deal before schedule showing). After the feedback through phone which was 3 months ago, Mahlet remembered my face and has been so rude everytime I came to the office to have direct communication (both my boyfriend and I noticed her difference in communicating with me). She never looked at me once in the face when I tell her about my issues, either typing on her phone or looking at her laptop. She even mentioned that she was not required to look directly in my face (how rude). The other staff, overheard the conversation, did nothing and acted as if everything was fine. Do not live here if you don't want to deal with stressful leasing staff.

The leasing office NEVER answers the phone for current residents. For some reason they put in a work order which requires me to remove everything from al of my cabinets within less than 24 hrs on a business day. I have a job. If it's not empty, they'll charge me $75. I've called TWICE and cannot reach ANYONE. It's been an on going issue where you can never reach someone at the leasing office. Hire a secretary if you can't seem to have available staff!!!!! And give your residents more of a notice because I can guarantee you my cabinets are not going to be emptied.

Oh m God leasing office staff very unfriendly.

As a current resident in these apartments i do not recommend this place to anyone So disappointing

If I had the option to give less stars I would seriously. We moved out in August based on the fact that Foxchase is literally the worst place to live. I bought a new car and had to constantly worry as people would park their cars so close that I had to squeeze into my car on a daily basis. I would watch people swing open their car doors and hit other cars and not even flinch. During bad storms branches fall everywhere including on top of your car leaving dents and scratches. That's just the outside. Inside the apartment we had so much mold in our bathroom it was ridiculous. No matter how much I would bleach it, it would always come back full force. Our ceiling leaked constantly... on the top floor and they would come and just paint over it.The pests that you would find in the laundry room were crazy big and very brave. The smell of weed and curry is permanent in all hallways of the building and children run freely up and down the stairs at all hours of the night. Then they have the nerve to charge nearly 1500 dollars for a 460 sqf apartment! RENTERS BEWARE!

Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.

House of mice like everyone else said. Don't bother coming here.

**Edited to add, this person commenting back to reach out is doing nothing and is probably not capable of enacting change at the actual complex level. For those looking at these reviews to determine if you should move here and like that someone is commenting back, it's not realy. Don't move here. It's not worth the literal headaches.** When I first moved in I would have reviewed this apartment complex a four or a five but after a almost two years I can't rate Foxchase any better than a one for several reasons. One: parking was adjusted and half of the spots in each lot were removed to make room for more reserved parking spaces. You have to pay for the parking lot access anyway so creating more reserved spaces is an unnecessary money grab. We were told it was because so many people were on the wait list for reserved spots, but there are still empty spots three months later (so much so they needed to offer incentives to get people to sign up before the end of the year). The removal of these spaces requires people who work late to need to park on the street or several blocks away though we are paying for parking lot access. Two: this is a non smoking community but I have neighbors that smoke cigarettes and weed at all hours that comes into my apartment and I've called the office three times to complain and yet nothing has been done about it. Three: My cat has killed two mice and a baby squirrel that have some how made it into my apartment but maintenance doesn't know how they got in (this has never happened at any other place I've lived in) Four: the rent increase year over year is astounding, I've never had such an increase in my yearly renewal at any apt I've ever lived in. I wasn't able to move during my renewal this year based on the costs associated while planning a wedding, but I'm not living here after the next renewal.

Moving into Foxchase was a nice and easy process with very helpful people. With that being said, once I was moved in - I was no longer a priority to the management. It is nearly impossible to ever hear back from any of the offices whether you email, call, or leave a voicemail. The parking situation is completely bizarre and they charge you to park when there is never any spaces available. THey have quite the bug problem, which they never responded back to me to help get rid of. There's been multiple times when I have been able to get through to the leasing office and have received quite the attitude on the phone regarding why I was calling or if I was contacting the right department. What it really boils down to is no one seems to know what they're doing or how to keep their residents happy throughout their entire experience with Foxchase Apartments.

Foxchase staff entered the apartment without notice or permission, when I was out of state, and left the door unlocked for five days. When I alerted them the door was unlocked, the complex manager told me I should lock up after them when they enter without permission or notifying me. This is Foxchase. They did this a second time, entered the apartment without notifying me, and again left the door unlocked for 5 days. When I noticed the door was unlocked and tried to lock it remotely, the lock jammed. I called emergency maintance and the police and eventually Foxchase went over to lock the jammed door to the apartment that Foxchase had left unlocked for 5 days. Their management company (the lovely Susan?) said they'd look into it, but, really, she wasn't any more concerned the 2nd time than they were the first time. This sloppy attitude towards notifying residents about entry and then leaving doors unlocked for days could endanger you. I don't know why the app didn't send notifications that the door had been unlocked, but you can't count on it, either. If you're fine with not locking your door in Foxchase, you should know what everyone in the neighborhood knows: most buildings can easily be broken into by yanking on the front exterior door. The building entrance doors on most buildings can just be yanked open with a hard pull. Foxchase fixed the one on my building after a non-resident accosted me one morning while leaving the laundry room, and I reported this. However, they have not methodically addressed the problem throughout the complex (a problem that they know about) with all of the buildings. An encampment for unhoused persons has set up across the street from Foxchase, and the man who accosted me appears to hang out there, and this problem may grow with the worsening economy, that non-residents seek entry to charge phones or for warmth in the buildings. 2 huge tree branches that could seriously injure a person have fallen in front of my apartment. After the first one, I expressed my concern that other trees looked unstable, but Foxchase did nothing, and another branch fell, blocking the entire walkway to my building. Another tree fell a block away, totalling a car. A murdered man was found in the parking lot behind my building. My 3rd floor apartment flooded due to blocked gutters. The management doesn't answer phones. A man, not a resident, passed out on the landing below mine. There have been a possum and a rat in the building, but I never had a problem with insects, even though Foxchase is sloppy about pest control (improper notification). When it comes down to it, Foxchase security and safety is a big risk, their entering without notice and leaving doors unlocked is beyond careless for apartment staff. This is absolutely fundamental. And the falling trees? How long before someone is seriously injured?

All was well until about a month ago when I started having issues with Mice. My experience with the staff after this has been HORRIBLE. I am uncomfortable in my own home and despite numerous requests to investigate the root cause still NOTHING. I get that because it is an apartment community and you don't know how your neighbors live that there are certain things you can't control but not returning calls or investigating the issue when it is clear that there is a problem is poor, unsanitary, slum lord management. Wouldn't recommend this place to anyone. Oh and don't be fooled by their "special" move in rates. They will likely hike your rate up 20% of more after the first year.

Me and my husband have been waiting for a parking spot for four months. The leasing office has so much turnover that none of the employees know what they're doing. The building is noticeably old with a terrible paint job. The units have been poorly maintained throughout the years. The laundry facility continues to get smaller and more expensive that I've starting driving to a laundromat. They charged us a late fee of $100 for a water bill that was definitely paid on time. Our toilet liner was broken, water was leaking on the floor. I'm fairly certain there's mold under the floorboards but maintenance WILL NOT look. I was told the contractor would be in touch to set up a visit to replace the flooring... three weeks ago. The few times I've walked to the pool it has been padlocked so we're not getting any use of the amenities. The dog park is small with no shade, and uncut grass. I have absolutely nothing good to say about these buildings or the customer service. I recommend looking elsewhere for a place to live!

I am currently living here and love the location because it is extremely close to two grocery stores, gym, and bus stations that go to both metro stops. The layout of the apartment is awesome, but there are some major issues. First, I was promised that I would hear minimum sound from the people who live above; mostly soft sound of footsteps. I was lied to and literally ever step they take is echoed through the apartment to the point that a couple of times, pictures on my walls have tilted from the vibration of the foot steps. Whenever they use the shower, it is so loud that it sounds like someone is showering in my bathroom. It was even loud enough to wake my partial deaf father when he visited last weekend at 12 am in the morning. There is a roach and mice issue here. Even as I am typing this, I can hear a mouse in the kitchen moving around. I have approached FoxChase about this 4 different times and their solution is to lay more mouse traps which obviously is not working. The one time an exterminator was brought to the apartment, I was told by the exterminator with a member of the maintenance crew present that he needed to come 3 times a week until the issue was solved. When I tried to schedule with him the times, I was told that the Maintenance Office would contact me. I have received no phone calls or emails to this date and placed my 4th request right before writing this review. Yes, this place is one of the cheapest apartments in the area and has a great location, but please evaluate what you are willing to trade off before signing a lease with the apartment complex. If you are willing to deal with heavy footsteps or showers that wake you up at 4 am everyday and roaches running over you feet while you sit at the computer(that was how I found out about the roach issue) for the location, then by all means this place is great. However, for me and I assume many others, this is not the case and I will not be renewing my lease.

Moved in on the 21st of November, 20 days later I've already caught three mice. it's sad having to kill these creatures, but they are very dangerous as they case many diseases. I hear them running around in the walls all night. ...

Unsafe, zero security, thieving is common.

NO RESPECT FOR SERVICE MEMBERS: We are a military household. My BF just got out of the Marine Corps after 2 tours and over 6 years of active service. We provided all the necessary paperwork we were told to provide to waive the early lease termination fee and had a smooth-ish move out process.... UNTIL they emailed us out of the blue, a week after we had already moved out, saying that they made a mistake and that we actually do owe over $2000 in termination fees. Then the office went dark and we haven't been able to contact them, we just keep getting notices that we owe them money. DO NOT MOVE HERE AT ALL COSTS -- THIS IS HOW THEY TREAT OUR VETERANS. Disgusting.

Please don't go there. This place is infested with mice and they will not tell you the truth about it. They will charge you monthly for things that doesn't exist on your contract. And for the move out, they will find a way not to reimburse you even if you get professional cleaners, they will still charge you the full cleaning price. You can't walk 10 feet without seeing dog poops. So be prepared. There is no parking unless you pay a private parking. Well I can't list everything here but think twice before moving there.

Literally only giving one star because there isn't an option for zero. I am sitting outside of my apartment in the hallway for pest control issues for the 4th or 5th time this month!! If I see another mouse, something in me is going to snap!!!! This apartment complex couldn't care less that the living conditions are not up to par for its residence. The maintenance team apparently came to fill all the holes in the apartment so why am I still seeing mice?! When I pay 1200?! I could live somewhere else!!! I'm so wholly dissatisfied. PLEASE SPARE YOURSELVES!!

Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !

MAKE SURE YOU DO A WALK THROUGH OF THE APARTMENT YOU MOVE INTO NOT THE STAGED ONE!! It will look completely different! If I could give a negative score I would. The maintenance office is a joke. They can't fix an outdoor light that is constantly flashing into our apartment! We put in 3 service requests only to be ignored. A week later I had to walk down to the maintenance office for them to say it has to be contracted out. FOR A LIGHT!! Secondly there is a real issues with pests. MICE are everywhere. Several requests to have them removed. They simply put down traps. It's a infestation within the entire building ( probably the entire complex.)

Its not really pet friendly

Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).

Do NOT sign a lease here. From Day 1 when I moved in there were issues - the unit wasn't move in ready, I had no working water in the bathroom for the first day, there was construction dust everywhere and the walls still had tacky wet paint. Once you've signed the lease management could care less about you. If you have any sort of issue, unless you go to the leasing office in person, nothing will get done. And if you work late and need to talk to someone - you'll just have to leave work early. I have no idea how the leasing office is too busy to answer their phones as there's at least two people in the office not actually doing anything when I've gone in. The door to my building never locks. I've given up trying to get maintenance to fix it. Contractors came into my apartment without notice, left the unit UNLOCKED, damaged my property, and it took me phoning, emailing, and going in person multiple times to get the situation even mildly taken care of. They gave a few days notice that pest controls was treating the building and I was REQUIRED to remove everything from all cabinets, the bottoms of the closets, to remove all foodstuffs and cover them with a tarp, and not to enter the unit within a certain time frame. I couldn't get anyone to tell me what they were using, or to provide an SDS sheet for the chemicals they were obviously going to be using, if I needed to be concerned about upholstery or linens absorbing the stuff, or about the fact that I would have 1 day to do it because I was going to be out of town right before hand. And even after that? Still have bugs. The toilet constantly runs, and I've had maintenance out multiple times for it, still not fixed. The vents are constantly blowing debris out. They "upgraded" the apartment with smart feature such as a touchpad lock for the unit doors - which is loud and obnoxious (I now constantly hear the sound of my neighbors kocking and unlocking their door digitally) and pointless as you still technically need a key to enter the building (on the rare occasion it actually locks) and a thermostat requires internet access. The lease might seem like a good deal, until you factor in the other fees. The water bill isn't actually off a meter. They've metered the hot water heater and not the units themselves and are "guessing" how much water you use by multiplying how much hot water is used by a random magical number. I've lived in a larger house with more people and paid less for water. Parking, unless you pay $40 a month for a reserved spot, is almost impossible. I've also been harassed by people while walking during daylight to my unit - I can't wait to leave this place. Stay far away. Don't rent here. If I could give 0 stars I would.

Lived here for a year with my partner. Coming towards the end of our lease my partner was attacked by someone's dog in our building. She had to go to the hospital and fox chase tried to sweep the incident under the rug. They never provided any documentation that the dog was vaccinated nor do they hold any standards to making sure all dogs are vaccinated. We were also contacted quite a few times about maintenance having to do work in our apartment, even though we never scheduled a maintenance request. There were times when we were home, heard our door unlock, and then lock again quickly after hearing someone inside. We decided to end our lease here due to the negligent management as well as not feeling safe in the building.

I applied for an apartment, but was still shopping around for a better one. These apartments are small, no washer/ dryer, have closed living spaces and are frankly way overpriced. Anyway, I was told by the leasing agent that if in 72 hours I did not sign the lease, I would no longer have the apartment and my security deposit would come back to me ($500). This was not the case. A month later, paying my credit card bill I figured I would call and ask when I should expect to see the refund. The regional manager was the least helpful person I've ever dealt with. He did not care what I had to say, offered no help toward the situation and was not empathetic at all. I can't imagine if I lived there and had an issue arise. I wouldn't trust this place with "customer service" like this. I am now out $500 during a pandemic; thanks Foxchase!

first i had mice problem for a couple of months. Then their towing company towed my car twice once was a rental car and once was a new car that didnt have a sticker yet. Each time on a weekend and I had to pay 250$ x 2. Washer and dryer broke multiple times. They did repair them in 1 day or two though. Then when my rent was supposed to be monthly 5 days before moving out they said they needed 60 days notice! Even though i talked to them over the phone twice about the rent being "monthly" they failed to warn me they need this long notice. What is the purpose of monthly rent if you need 2 months notice!. Anyway dont live here unless you have to.

Wonderful experience before and during move in; however, things completely changed once living in the community. Appliances continue to break, parking is scarce, and the shuttle service to the Metro station stopped a couple months ago. Although I am leaving at the beginning of next month, trying to get prorated rent reduced so I won't have to pay a hefty amount in two apartments was something that was not offered even though I am not staying during the full month/the intended lease date.

I moved in with my husband since he is renting here. Things were good at first. The longer I've lived here the worse it became. I don't mind a charming older apt. I do mind management not thinking through some of the decisions though. Particularly the noise level. First of all, it's nice that they are upgrading apts to make them more modern, yet when the apt above us was being renovated we received NO notice and there was extremely loud noises during the construction process. At that time I had a new born baby and was home with her during all of this. It took a week to complete and I had to take my newborn baby in my car for her to sleep peacefully. If I had notice beforehand I could have made arrangements for my newborn and I. I'm sure the upgrade was very nice, BUT the new washer and dryer they installed in the apt above us must be ancient and/or cheap because it makes loud noises especially during the last drain and spin cycle. Ours in our apt is really loud too, but what makes it worse above us is that it vibrates and sounds like a loud motor every time the people above us do laundry. I'm very surprised that management would choose such cheap (also very small) washers that make such loud noise especially for a building that is older and harder to barrier noise. We never heard any noise before the renovation. Washer and dryers today are much quieter so I'm not sure which ones management chose to elect but they definitely went the cheap route without thinking through the noise level. We've brought this up to management and although they said they'd check it out, they've opted to do nothing about it and asked if we wanted the people to do laundry only during the day. It's not the tenants fault at all and they are entitled to do laundry however often and whenever they choose. It is the apt management decisions and the fact that they wouldn't put customers service first is a shame. I asked if they could install quieter washers upstairs and even in our apt and nothing was done. It seems like an easy fix and I know there has been similar complaints. For the price we pay I expect a lot more.

If you frequently deploy for work, do not even consider this place. I received orders to deploy and the company will not work with me. My lease ends while I am overseas and the complex still made me pay the rest of my rent.

This place has MICE! I have requested maintenance to come and handle the problem over 5 times and just put traps down that did nothing. They are really nice people, but when I went to the front office to complain about the problem they were very dismissive of my complaints and didn't seem to care. Even when I went for noise complaint some people told me to call them and not the police then someone else said I should just call the police. I have a couple more months on my lease and I am counting down the days to leave, I can't wait to get out of here.

My wife and I went here to view these apartments and even signed up for a 1 bed room apartment. But due to family situations we couldnt move in to these apartments. We lost 550$ to them for nothing. Basically these guys are money minded and after having talking to many tenants there, I learnt that they are the same with everyone. The apartments look so old, painted in the exterior but when you get in, you know that they are actually not well maintained. Apartment is tiny and I got this feeling that they have remodelled a studio apartment into a one bedroom apartment just to get more money. When you walk around the area you can see many rats running around. I really pitty the people living in the ground floors. I even heard from another tenant that they actually get many centipedes and millipede worms creeping into their apartments. In a way I am happy that we did not move in to these apartments. Please do not go for the price.

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

They fixed the outside lights like I asked but that week when I was visiting there was a problem with one of the tenants leaving the burner on and I ended up calling the fire department and the number for Dwayne which led me to options - I left a msg and the NEXT DAYYYYYYYY some guy calls me and said you reported a fire. I thought that was absurd because a day later they call to see what the issue was - THAT IS BAD SAFETY PROTOCAL! What would have happened if I didn't call the fire department. :-(

Do you like parking or a maintenance team that will actually fix what you pay for? Sorry you can't have that at foxchase.

I have only lived here for three months and I hate it here. The people in the office are incompetent at best and never have a direct answer or solution to any of my questions. There online system as serious glitches and ended up charging my card for twice my rent and when I brought up the concern to the office they said it was my fault and that I would have not only pay my bank to cancel the charge but also pay an additional $50 to the apartment complex! The maintenance team are quick and efficient which I find to be the only pro for living in this apartment complex...Parking is impossible to find after 9PM and really inconvenient when you come home from class at 10PM. Lastly the complex only offers Comcast as an internet service provider and this company is the worse and in the 3 months that I have lived here I have had to call Comcast on 4 separate occasions. Let me be frank if I did not have to use Comcast best believe I would not be paying $40 a month for such mediocre service. I am counting down the months until my lease is up because I definitely will not be renewing.

Avoid at all costs! They engage in not only shady practices, but downright illegal. I brought in a restraining order against my ex-roommate to get his code changes so he couldn't access the apartment. They didn't want to because "that would be like evicting him". I don't know what their lawyers told them, but after realizing they would be liable for anything that happened, they finally deleted him. Since I still had time on the lease, I had to do a transfer to a smaller apartment or pay a ridiculous amount to break the lease. Unfortunately, that means I had to sign another lease .Then they told me (AFTER I signed the transfer paperwork) that I would need to pay for a professional cleaner. Since this is not in my lease, I sent it to my lawyer because no 2 people here will tell you the same thing. The woman working with me and the "manager" ( I believe her name is Stephanie) became damn near hostile when I mentioned my lawyer was looking into this. Prior to this, I have had strange men enter my apartment. Turned out they worked for maintenance, and I asked they call first. Getting ahold of the office is all but impossible. And the office staff is rude and disinterested. The apartments are cheap and property poorly maintained. Do not waste your money here I dont know if they're incompetent or racist, but the leasing people are inadequate, hostile and more than enough reason to leave. The location is nice, but management is beyond awful.

Please please don't live here .Think very long and hard about what you're doing ! read the reviews before you decide to turn in your application fee . This is a warning horrible customer service , everything is very outdated horrible pest . I felt I actually own a pet mouse .

Worst leasing team ever. No one ever answers the phone and when they do they can't help you.

I would not recommend living here. They are con artists with hidden fees. The neighborhood isn't safe, peeping Tom's, drug addicts and thieves. Also really bad rodent and insect issues. Parking is terrible. Overall terrible experience I couldn't wait until my lease was over. The people who work at the office and their corporate offices are the ones leaving 5 star reviews. I know this because somebody who responded to an email is the same one leaving 5 star reviews. AVOID THIS PLACE THERE ARE BETTER OPTIONS!

Disgusting apartments for the price you pay - I was paying around $1,300/month and had year-round spiders and house centipedes in my apartment. Out of the two years I was there, I saw 5 or 6 roaches come out from under my fridge - and I lived on the top floor! My microwave broke, my fridge leaked for the entire time I lived there (even after maintenance "fixed" it at least 3 times), my balcony door handle fell off twice, I had ants in my bathroom, my toilet started leaking and to repair the damaged tile in front of the toilet and fridge, they pulled tile up from next to my washing machine, so I had just bare wood floor. Not to mention after having a new toilet installed, I had to submit a completely new service request to have tile replaced in front of it since the new one was smaller and didn't fit in the space of the old one. Why they would think I would just want to live with tile missing in front of my toilet, I'm not sure - oh, and the handle on the new toilet was cracked when it was installed and I had to submit a new request for that too...I feel like it was just always something. Anytime I went to the office or called, the staff were pretty rude and short with me. I even explained all the problems I had during my move out interview, and the woman marked my move out sheet with "price" being the reason for moving. That was one of the reasons, but I just feel like they weren't that interested in any other issues I had. I would absolutely NOT recommend living here!

UPDATE: Foxchase is a scam. DO NOT MOVE HERE. GO SOMEWHERE ELSE. Yesterday I moved out of Foxchase. For two months, I asked the property manager to please assist me in getting an estimate to have my 400 sq. ft. apartment repainted because if it was too high, I would like to do it myself. In short, I was repeatedly passed around or ignored until a week before move-out when I called to schedule the paint estimate and the move-out inspection and was encouraged to simply do both at the same time - despite my interest in weighing my options vs. repainting myself. I figured it couldn't be THAT high if they were so nonchalant about giving the estimate on the day of move-out. Otherwise, what would be the point of an estimate? They know how big their units are. When the maintenance person showed up, he had NO IDEA I had painted or that I had been trying to get in touch with him. He literally acted surprised and concerned. He called ANOTHER person to come do the paint estimate, which they informed me would cost $750 ON TOP OF a $270 fee *just to repaint*. The $750 is simply to "change the color". I was flabbergasted to say the least. He offered me the next *5 hours* to purchase paint (which I was told would be given to me when I moved in) and repaint the entire apartment - which is physcially impossible to do in such a timeframe, but could have been done had I known prior. The property manager will use veiled threats "I would hate to have to charge you again if you didn't paint/clean to our satisfaction..." to convince you to let them charge you almost an entire month's rent just to move out. I had looked high and low through my lease and move-out information and never once found information about these charges. But, somehow, this wasn't even the worst part. When I moved in 2 years ago, I signed a lease under the impression I would be moving into a top-floor unit - my only requirement. I even set up all of my utilities to this address. ONE WEEK before move in, Pragna takes me on a tour of my unit and it's 100% not the address I was given. It was a second-floor unit under a family of FIVE who happened to be the loudest children I have ever encountered. I hope whoever moves into my old unit enjoys stomping and screaming at 10pm every night. Pragna's answer? "Oh, I didn't tell you? My bad." That is unacceptable in itself. The real kicker? The SAME thing happened to two of my neighbors who moved in around the same time. I'm certain we were simply all promised the same unit so that we'd be cornered into moving in at the last minute, once they changed our addresses. You will have NOWHERE to park after 7:30pm unless you pay $65 for a reserved (uncovered) parking space - which is outrageous. The people around this area are sketchy af - we recently had a masked burglar looking into people's windows at night multiple times. It is simply not worth anything at all. There are apartments elsewhere that have free parking that's actually available, leasing agents who won't lie and decieve you so they can get a tenant, management that won't sneakily charge you more than you expected at move-out, and maintenance that actually maintains the grounds and buildings. The bushes outside my building were overgrown for the last 2 months - you had to go *through* the branches to get to the door. The cement is sloped in a way that rain pools - which in the winter turns to solid ice. The grounds are disgusting, the dumpsters are constantly overflowing two days after pickup, and the building are falling apart. The day I moved out, I watched roof shingles slide off the roof into the grass in front of me. The laundry machines cost $5 every time you want to do a load of laundry. The pools are constantly down for maintenance. Maintenance won't fix certain issues - like my screen door that wouldn't stay on the track, or my faucet that leaked when you turned it, or the dishwasher that smelled like rotten seafood. They'll look you in the eye and tell you there isn't a problem.

Update: just a heads up, Foxchase are making it mandatory to pay for wi-fi deal with Xfinity for $60 a month - you'll be paying even if you have different service. Now, here's the crazy part - I currently pay to non other but Xfinity $20 a month (available to anyone, it's not a special price or anything - it's their basic plan), yes, you read that right, $20/month. And now I will have to pay triple that, just because Foxchase made a deal with Xfinity. Instead of trying to make a deal with Xfinity for $20/month option for their tenants (again, it exists - I pay exactly that much for Xfinity with the same service of only internet) - they are leaving you no chance to find a more budget version. In other words, Foxchase makes money not only from rent, but also, as an Xfinity dealer. On another note - do not rent their storage units - your things will be covered in thick layer of mold, which covers the floor and it only got worse over the past year; and you will probably develop allergies. Storage floor gets flooded constantly and right now my unit has fluffy growth sized 1x1 ft. I will update the review with more of my experience living here in some time.

I was looking for a cheap place to live in Alexandria and stumbled across Foxchase online. While I noted the countless bad reviews (regarding crime/rodents/smell/incompetence/etc), I brushed them aside, as I consider myself to be very low maintenance/with low expectations. Unfortunately, I made the wrong choice. I have never experienced so many hassles, and never been so angry at an apartment place. Background: Two months prior to my lease date, I contacted the office, booked an appointment, received an in-person tour, read the full leasing contract word-for-word, wrote a (roughly?) $1200 check for the down-payment/first month's prorated rent. I then signed the contract, the money cleared, and I entered into a legally binding agreement, in which I exchanged money for the promise of an apartment with the ADDRESS for my promised apartment ON THE CONTRACT. My assigned "leasing agent" was brand new and very incompetent, but I brushed that aside thinking, "hey, just because Cassie is new and can't spell anything, doesn't mean the whole organization is flawed....". Over the next two months, I stayed in contact with the office people, checking in, asking questions, etc. I set up comcast, gas, and electricity FOR THE ADDRESS ON MY CONTRACT. This address was also stated throughout several pieces of email correspondence that I had with the leasing agent. Cable man calls TWO DAYS BEFORE MY LEASE STARTS, and says, "Are you sure this is the right address?" I call up Foxchase and they say "oh gosh, we actually changed the apartment/address, you didn't get our call YESTERDAY?" (aka 3 days before the lease starts). I said, "No, you never called. It is two days before the lease starts. I have spent a ton of time finding a mover, setting up electricity, gas, and comcast to THAT ADDRESS IN THE CONTRACT". They said, "Oh, yeah, we have to move you". No apologies. No admission of guilt. Nothing. It was the last straw. I backed out. I had to race to find anything else - and sleep on a friend's couch for a week in the meantime. I told Foxchase to give me my money back immediately (since they broke the contract). They did, after a month of additional miserable phone calls and emails. I got lucky, because everyone I have spoken to regarding this apartment has reiterated how incompetent, unreliable, manipulative these people are. STAY AWAY. Don't brush this review aside like I did. I regret it.

The Community Manager (Stephanie Hall) treats low-income renters like second-class citizens. She also encourages this rude, arrogant treatment to some of Maintenance Engineers. Comments such as "HUD who pays your rent" should be kept to herself. Being difficult and uncooperative to HUD recipients is uncalled for and extremely frustrating especially since she seems to not have any overhead.

Mice, a constant flow of uncontrolled insects, and 3 different floods in my living room. On top of that, dont even think of getting your security deposit back. They will invent things, some I believe illegally, to ensure they keep your deposit.

Worst managements ever the lady on phone was yelling at me nd hung up on me for not preparing house for treatment , we were out of house nd we already let them know before leaving nd they were fine nd now we r charged 300 for it

One word: Mice! I can't wait to move when my lease is up.

Current resident- At time of move in, was told only needed a permit for parking in reserved spaces. Parked in the lot (non reserved spaces) to get towed 3 months later. When called, I was told information I was not given when moving in, and was told the office would not reimburse me for the towing fee. Good luck with parking! They set it up to maximize on profit by towing

Only out to get your money. Shady management, Aimco is the worst, and the maintenance department sucks.

Started out alright until the bugs and mice set in. Dog park is terrible. Just patches of grass and broken dog jumps. I also don't know how many people are living in my building either. People just bang on the door at all hours of the night trying to get In. To finish this review off, my truck was towed last night because I don't have an inspection sticker. I just got my tags a week ago and was going to get my truck inspected this weekend. Zero warning. I understand why they would tow it if it had been sitting there for weeks with no inspection, but this is a new truck. Give me a warning or some notice and I would have got it done the next day. Just a big money scam. Oh and they finally got someone to mow the place today. Grass was a foot tall in front of my building. Don't live here. I can guarantee you it will be a terrible experience.

I have been put through the ringer trying to get my 500 dollar refundable deposit back. I applied for an apartment and it was canceled. I was told before hand that I would be given a full refund of the 500 if this was to happen. After 5-7 business days I still had not received anything. After calling and leaving messages for two days I finally reached someone. They said they would pass it along to their DM. The DM sent me a short email saying "I have refunded." This was 12 days ago. I still have not received anything. I sent two emails and left one voicemail and STILL have heard no word. I finally have been in touch with the corporate office. They are now trying to sort it out for me. This has put me in a very bad spot. I needed that REFUNDABLE 500 so I could pay my bills. I am a school teacher and have been extremely stressed out. It has been 3 weeks and yet I have received nothing. I hope I get MY MONEY back.

Many issues with Foxchase. PLEASE READ! 1. Mice issues. We asked and asked to get rid of the mice and they just put traps that never did anything. They told us they would have to remove the counter to seal the hole they get in. They would do it till we threatened legal action. 2. When we asked about the build up of mold they told us to clean using certain chemicals. After we did, mold still returned and nothing would be done. We gave up asking. 3. Our front door that was supposed to be locked was constantly broken and no matter how many times we asked it would never get fixed. This was especially an issue when we had a drug issue in the building with people sleeping in our common laundry room. Again, it took us weeks of fighting to get them to fix the door. 4. Mail always stolen and when asked if they had a plan to take action they said they are not responsible. 5. Our building smelled of weed 24/7 and Foxchase refused to do anything except for sending letters. Despite their "strict" policy against, the issue only stopped once the tenants responsible finally moved out. If you are looking for a safe apartment for your family to live, look somewhere else. Foxchase only helps when threatened with legal action.

Fees, endless fees. Also paying for parking is a joke since finding a spot late at night can be impossible due to all the cars without parking stickers that park on site, look elsewhere for an apartment if you have a car. Don't forget about the endless fees to a group of con artists know as conservice, con is even in the name! Edit dropping a star due to issues with the front doors of the apartment buildings. The front door of every foxchase apartment building is secured very poorly by a mag lock which can easily be forced open with a swift yank of the front door no key needed. This method of "opening" the front door of the building was used so much by maintenance and others it got to the point the door of my building would no longer close since it had become so heavily damaged. I put in multiple maintenance requests to have the front door fixed with some being marked complete even no work was ever done. If you're a person who values security look to rent elsewhere because foxchase management doesn't care if you live in a building that can be accessed by anyone who just pulls on the front door.

Worst apartment complex ever. If you're happy there, wait until your move-out date when they start creating and adding nonesense fees and payments. They added approx 500-600$ for damanges, and 130$ for cleaning (the house was clean and no damages were there). Tried to reach out over the phone to simply ask for proof of damage, they told me to email them, and no one replied. After that, they deducted my downpayment of 500$, (also without showing any proof of damange/reason to collect the downpayment. Never seen anything like this. STAY AWAY!!!

Dodgy customer service. Could not log in to my account to play rent this month until after they charged a late fee. I called 3 days prior, and the representative said someone would call me in the coming days to help me log in. Called again today and the guy never put in a log that I called with an issue. So the girl had to assume I was lying to her about calling with an issue and I was treated as I liar when trying to explain the situation. So due to aimco/foxchases records keeping negligence I'm stuck with a fee for an account I could not log into and they are treating me as though I am lying about ever calling in the first place. Maintenance is A-, there are problems but the team is quick to respond and resolve issues (except i've been waiting for them to re-glaze the bathtub for about 4 months, they said they would schedule somebody to come in but no luck yet.). I was ready to give this place 4-5 stars, but they treated me very poorly with this exchange I would not recommend giving money to this place especially if you are a young professional with a heavy travel schedule. Thank you aimco/foxchase for treating me like a liar when I was overseas on a business trip and could not resolve this in person. I hope that late fee was worth another poor review. At least this helps add some transparency to your customer service and why you get so many poor reviews.

Terrible place stay away

I have been here for 1 week so far and I HATE IT. They have towed my car and I live here! I went to the office to try to get it resolved and I did not get any help whatsoever. The property has a nice layout, but it's infested roaches and rats. I don't understand how its even sanitary to live here. I am actively trying to find ways to end my lease. DONT EVEN WASTE YOUR TIME LOOKING AT THIS PLACE. THEY WILL TOW YOU EVEN IF YOU LIVE HERE, so imagine inviting friends. I made a google account just to write this review. PLEASE STAY AWAY and learn from my mistake.

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

Location is great yes, BUT I have been dealing with horrible pest control issues the whole time I have been living at my apartment no matter the season. I really don't want to move, but I am tired of paying all of this money to have unwanted guests. Mice!!!!!

I lived in the apartment for about 15 months and it started off amazingly. I had no issues. However, towards the end of my contract I became aware of their rat problem and was completely disgusted. My husband and I used multiple traps and they all caught something, whether it was a rat or a small mouse. Moving out was pretty ridiculous. I literally only had carpet in the bedroom and used a rug doctor on it but was charged the move out cleaning fee because of the carpeted area . The day I moved out was the best day i had there. Parking was also a nightmare. I sometimes had to park on the street even though I paid for the permit to park in the lot. Do yourself a favor and find a better place to live. *my opinion is based from when I lived there from 2012-2014.

I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.

I didn't have and roaches whatsoever. I just had a black poka dotted rat that comes out the top of stove , like a birthday surprise and walk around the house like he owned it since the Shirley-Duke era..

i live with my husband, they told him that you will pay only electricity and gas. the water included with rent. now they sending a $100 bills sewer and water. we are only 2 persons maybe we pay laundry room water bill instead of our bill.

Do not rent from foxchase! The management is impossible to get a hold of. They don't return emails or phone calls. They emailed only myself and not my roommate saying we have to give 60 days notice to move out. This was 7 days before that 60 day mark. I was busy working and when I made it down to fill out the paperwork (11 days late) they told us there would be a fee but they could not tell us how much. It turned out to be $740. No where on their website or in any email did it outline the late policy, which is they charge you a full day of rent for every day late you are in filling out the paperwork. The leasing office didn't mention that policy other than we will have a fee charged at some point. I spoke with a manager about it and requested it be reduced or removed. It was removed from our bill. Then magically after we moved out and paid our final rent it appeared again. Their response was that the request for a reduction or removal was denied. They say customer service is important to them but that is not true. DO NOT RENT FROM THEM.

Whatever you do, don't move here... unless you wanna live with a constant fear of running into giant roaches inside your apartment. (They chase you btw). Already have been through half a gallon of insect repellent and continue to find them. No amount of the stress induced near hysteric deep cleaning that I have been consumed by has helped deter them.

full of mice and roaches nobody take responsability on the office maintenance just drive around or the 711 need wait a lot of days for easy request

Don't Move here! Scroll to the left! The leasing office and management are the worst I've ever seen. I've been a resident for almost 5 years paid my rent on time normally the 1st of the month and requested to move early due to personal reasons. Not only did they say I'd have to pay a hefty $6258 but will take back the $300 renewal of the lease that was given to me. They're overpriced for the value and I've complained several times since I lived here. The maintenance staff are wonderful but the managers treat people terribly and their tenants. Do not move here! Find a newer nicer place to live. I regret my move here and want to warn people don't waste your time. After 5 years of being a loyal tenant they still have no respect or sensitivity for others.

THIEVES-I would give AIMCO 0 stars if I could. They basically played with my time and money. The managers gave me false information about my possibilities to transfer to the property just to charge me $600 dollars! They promised to give me my money back, and they did! But later, i get a call from collection trying to contact me because I didn't pay the application. oh and try to call fox chase... it is impossible to reach them. They are all rude. I will seek justice.

Hello ! This is Berk Sayal ! I had an appointment today. I have a complaint for your company and your workers.When I come to the lease office, the man was very rude who is sitting front of the computer at the table. He asked directly" when do you move to apartment " it was a bad question! Do you treat to your every guest is like this ? is this your service quality? I've been talking with Jen for 2 weeks yours regional manager. I told her first, I would like to look at the apartment and then I will decide when I can move to apartment. Also, when I arrived to number 103 building, there was a code system on the 204 door. Why Didn't they say the code to me? I waited 30 minutes at front of the door. I didn't surprise. It was a bad greeting the costumer. it was bad guidance the costumer. I never come over there. I will never recommend any to my friends. I am writing this email. because you have to know this Dear Manager and talk them. !

I made an appointment to see the apartments & speak with someone about the pricing & get more information. I drove all the way from Falls Church & even confirmed that morning that I would be getting a tour & speaking to someone about moving in. When I arrived there I was greated by a woman who from the start had such a terrible attitude, I believe her name was Jasmine. I told her I was there for the tour & she even confirmed by name & date/time. She said there was noone available to give me a tour & didn't provide any further information. She said I could reschedule for another day if I wanted to. Again, I confirmed the appointment an hour before arriving & was frustrated that they made me drive all the way to Alexandria just to be told that I had to make yet another appointment to see the apartments. No apology at all nor any respect for people's time in this place. If they wanted me to reschedule I would have had no problem, but instead they made me drive all the way there to speak to an unknowable rude woman who did not help nor provide any information. I will be looking at other apartments instead. Don't waste your time coming to this place.

Foxchase is a decent affordable apartment complex. That's the main driver, cheap. Recently though they are significantly increasing the cost of rent, trying to overhaul some amenities to provide a broader range of "nicer" amenities. Including a small dog park. The other residents are some of the nicest people I have met, most people who live here are young families starting off in life, or people temporarily moving into the neighborhood for a short time. All in all it's a great place to live, if you don't mind the persistent noise, bugs, the occasional crime and never seeing your security deposit again. Let's start with the noise, these are much older buildings, that were either poorly constructed or were constructed with the idea of them being large mansions. You will hear your neighbors day and night, from walking through the hallways, slamming door to just having casual conversations in their living room your neighbors live with you here. Insulation of the apartments, none of my windows really sealed, the weather stripping on my front door was basically non-existent so there was a breeze moving through my apartment year-round. Nice for getting fresh air but terrible for efficiency with the thermostat. Hot in the summer, cold in the winter. My neighbor downstairs would burn incense and it would rise through the floorboards into my apartment and drive me crazy. Then when they moved out, the next tenant smoked weed chronically so it was great to have that seeping into my apartment as well. Albeit an alleged "no smoking community." Bugs, because of the aforementioned issues, and the focus on rebuilding for amenities that aren't needed. You will see / have mice, lady bugs, salamanders, ants, spiders and other various creepy crawlers as roommates not ideal but they charge you about $10 a month to deal with the bug issue, as part of their hidden fees. Hidden fees, everything, "energy efficient appliances" about $8 a month, communal water and waste water management, you get charge per square foot / occupant in your apartment. So if your 4 neighbors have 3 kids, you get to subsidize their water usage. It's really a great and fair system. Crime, during the time I lived there I never personally had an issue with crime, except for my neighbor the first 6 months being a drug dealer. Seeing the comings and goings of strangers into my building all hours of the night and day: because the exterior door didn't lock and management didn't care to fix it. Great work on that dog park. To seeing 5 different cars have their tires stolen in the parking lot. There was no communication from management about security awareness or to look out for suspicious behavior at any time. Now your security deposit. Consider is already forfeit, even if you leave the place immaculate, and especially if you pay for their in house cleaning service. When I moved in, I noted that there were scratch marks on EVERY wall, especially in the staircase from the previous tenants. I wish I had kept track of that document. As such when I moved out, I paid for the "we will clean your apartment service, including the small amount of painting that would need to be done up to the size of a quarter." They charge $75 for this service, so I thought I was getting a deal. Nope -- they turned around and wanted to charge me about $400 to paint my whole apartment, the second floor, I didn't even hang up a single poster. So they settle on just the first floor at $273 Most of the walls were well-maintained, and honestly it seemed like I barely lived there. So, it's a cheap place to live, with staff that kinda cares, honestly the maintenance people, and cleaning staff were more friendly and heart warming than anyone else that worked there. Oh and be cautious of the sub-contractors they drive around going 30-45 mph in a the parking lots, with little to no regard to anyone who lives there.

Their 1 bed appartements are too small yet they come with hefty monthly utility bills, so beside paying rent and your own gas/electricity accounts, you will have to pay a conservice utility bill that adds automatically to your rent, and the thing fluctuates ,some charges don't even make any sense, like why whould my sewer bill alone averages 55$ on a tiny appartement. Big problem with roaches, insects and mold. Also , when we moved out after living there for 2 years, the management brought some vendor and allowed total charges of 1262$ in alleged damages and other stuff, including two coats of paints , cabins and marbel resurfacing, basically they charged us for a unit restoration when its their job to prep it for next tenant, manager refused to considerate these unfair charges and stated that he "feels" they are accurate, this is merely wrong because paint falls under normal wear tear which again they refused to acknowledge, we feel scammed and betrayed, very disappointed with foxchase and would never recommend them.

There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.

The apartment itself isn't that bad and the location is ok, its the management that makes a person not want to stay. The person who handled my paperwork to convince me to lease here told me that the average utilities for a 1 bed with 1 occupant would be about $50. I'm not holding anyone to this but when you ask what utilities average you expect something close. The minimum water bill is $50 which is billed through the apartment management (you pay for the billing service) so add in electric and gas and bills are much higher. They require online documents to include the initial lease. When this was finalized the website to do this was down. I was also not in Virginia. The person who I was working with was practically in a panic telling me that I would not get the rent amount I agreed to if I didn't sign the lease that day. If I had backed out it would have put me in a bind for a place to live. I had to give a code to him to allow him to sign it for me. He supposedly read everything but that was a lie. When I moved in I had to give my apartment key to maintenance so they could fix the blinds that were promised to be fixed prior to move in, no one seemed to think this was odd or cared that I gave up a key I signed for. About a month in water started leaking into the bedroom. I placed a service order that took three days to be filled. The person who went to fix it called me three times at work to "discuss" the leak. He spent most of the time telling me that I didn't close the shower curtain or had the water angled wrong, as if I didn't know how to shower without making a mess. I repeatedly pointed out that there was no water on the floor in the bathroom just in the bedroom. When I got back that day a letter reflecting the service call was left which stated something in the shower had been replaced. I guess he just couldn't justify not spending the money to replace a part that was leaking without risking me taking further action to resolve the issue. I received a letter of non-payment on my door a couple months later that was dated for the pervious year with someone else name. I had to make multiple phone calls to get that straightened out which ended with someone saying "oops that happens" and I should disregard. I had complained about noise at 2am from my downstairs neighbor but all they would do was send an email to everyone in the building. However, we got multiple letters telling us we would pay a $500 fee for smoking near the building or on our balcony, a second offense is $1000. But the worth experience was trying to move out of this place. I am a military veteran and dependent. We have orders, which too forever to get, but finding someone to work with me to end my lease early was a nightmare. I tried to explain my situation but was told sorry can't help and I don't work at that location, when asked who else I could contact. Beside the stress of having to continue to pay rent and prepare to move overseas when I finally got the orders they gave me a move out date after my lease ended! After many phone calls and emails (I wanted everything documented) they finally agreed to let me break the lease three weeks early. Upon move out I was charged $95. Yes the paperwork says you have the option to select that they clean the apartment for you and that it only costs $90, but they don't care. They will charge you regardless because you have to sign a document when you hand over your keys agreeing to it and when you electronically sign the documents to move out you don't have a choice but to opt for them to charge you. This place is a joke. Every time I was in contact with maintenance they were condescending and the management ignore you unless you continuously make a fuss. I you chose to live here make sure you read every line of everything you agree to. The location is good if you don't mind riding the bus for at least 30 minutes to get to the metro. Overall its pretty quiet and wood floors are better than carpet. The apartments look nothing like the models they show to get you to sign a lease.

All you have to do if you want to find out what's wrong with the Foxchase community is go online and read the reviews. They're very bad and quite frankly a true representation of how foxchase is perceived. I lived there for about 3 years and the only reason is because its one of the cheapest places to live in that part of Alexandria that's not section 8. I left foxchase because my wife got a job out of state and after paying the ridiculous 2 months rent fee to break our lease I receive a bill in the mail at my new address for 26 dollars. On top of charging me the last two months water and sewer they charged me 100 for "scuff marks" on the walls and 50 for not returning the ridiculous foxchase ID's that nobody uses. I tried to schedule a move out inspection at a time when I could be there to contest any charges but they explained to me it has to be after I move out. Well I moved out of state and have no plans to return to foxchase for a move out inspection. This just left the door wide open for them to make anything up that was wrong with the apartment and charge me for it. Me and my wife spent hours cleaning everything in that apartment top to bottom and then to loose all of the 300 dollar deposit because the movers might have scuffed the wall when loading the truck up is just bullshit. Which doesn't make any sense because I was told by our leasing agent that every apartment gets new paint in-between tenets, so why they where so concerned about scuff makes and charging me 100$ for them is just crap. The whole foxchase experience has made me very angry and I intend to make my voice heard online in the hopes that I can persuade potential renters to avoid foxchase at all costs. Stealing all of my security deposit was just the icing on the cake and the reason I'm so angry right now. Foxchase is a livable place but most of the community is in disrepair and the maintenance incompetent. I called maintenance to let them know that the interior hollow core wood door that they installed outside on my balcony (and didn't even paint) for the HVAC closet was chewed through by a squirrel or some kind of rodent. There response was quick but they just had some contractor come and replace it because I guess the maintenance crew is to dumb to replace a door. Before I get off topic I didn't have a problem with that, my problem was that the contractor or maintenance never told me they where coming. I was just sitting on the coach one evening when they slammed a ladder against my balcony and climbed aboard. the crew ripped the old door out and didn't have a new one to preplace it with yet so they left me with no door for a day which made it easy for some rodent to get into the rafters and live. I told the crew that an animal was up there and to get it out but they just ignored me and installed the new unpainted hollow core wood door which has probably been chewed through again. I have a bunch of stories just like this about maintenance and the management but my review is already to long and most people wont read it all. If you take anything away from what I've written just know that this place does NOT go above and beyond for there renters if anything they fight you tooth and nail and if they think your wrong they just point to something in the 30 plus page lease about why they can't or won't do it. Everyone hates apartment shopping but there is a ton of places around Foxchase that offer the same and nicer amenities in newer complex's with out all the bullshit for around the same or slightly higher prices.

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

I'm a current resident. My first unit did not have a washer and dryer so I used the communal machines downstairs. The washer constantly flooded the room and the dryer would almost never connected to the app. My 2nd unit, while bigger, came with a constant barrage of pest control issues. Specifically, I battled roaches from other apartments, a lizard and now I'm battling a mouse. The pest control company is completely incompetent and they send the same guys every time. I'm sick of this place and I cannot wait for my lease to end!!

they have no respect for their residents. 2 weeks ago the apartment above my unit had a water tank burst and the water started to leak into my unit. I called and told maintance and they said they would send someone over asap. 2 weeks later and the maintenance dude walks into my apartment, no call or knock on the door, while i'm changing. If you're a girl living by yourself don't be fooled by the low monthly rent.