I really like living at Hidden Cove. It's conveniently located, I'm in love with my apartment, and the online portal makes paying rent and making service requests insanely simple (with a super quick turn around time). In all honesty though, there are some things that are unnecessarily difficult. For instance, it's extremely hard to contact a person actually in the leasing office. Very rarely are there actually people inside the office, which is understandable as they are most likely doing their jobs and showing people units. However what this does make difficult is acquiring guest parking passes. For example, the office is open at extremely restrictive times that make it difficult for people who work during the day. Another thing they do not let you know is that they closed on Mondays. Again, none of these issues would be a problem if they made certain things that tenants need on a day to day basis a little more convenient. Hidden Cove is great, but definitely expect to be quite annoyed and inconvenienced by the simplest of things.