This apartment has been a very stressful place for my fiance and I to live. My car was broken into twice, although when we signed our contract we were told it was a very safe gated community with nightly security patrols. The patrols are highly inconsistent, and the gates break often and aren't repaired for weeks at a time. When we confronted the leasing office with our safety concerns, they merely offered to have security patrol more often (which never happened). Maintenance crew was very nice and responsive, however, getting ahold of any staff from the leasing office was impossible. Many messages left, and none answered until they were called repeatedly. Upon, move out, we were told since we were only a few days late with notifying them (as we had been searching for another apartment still in the interum) that there would be no late fee. This was discussed both over the phone and over email. Our final statement was issued and there was a $370 late fee added, to which they responded that they had never even called us, so our statement concerning the fee was inaccurate and that a notice had been left on our deck (which we never saw). They took it out of our security deposit instead (with no notification, although we tried to pay it with rent) and charged us $135 to touch up two spots of paint on our walls. I do not recommend this apartment; it is not as secure as they make it out to be, the staff is inattentive, uncommunicative, and rude. The apartment itself wasn't too bad, although the AC only ever cooled down the living room. However, the paint on our tub cracked on several occassions, causing mildew and mold to grow.