I lived here for 3 years. Paid 100k to Hillcreste communities and I have lived in horrible conditions. Management was beyond awful. Our apartment was super dirty when we arrived and now that we moved out, we get charged for cleaning services. I know for a fact that Hillcreste was going to remodel the whole apartment so they could make it nicer and charge way more money to the next tenants. Basically, they are going to make a mess with the apartment but they expected us to leave it clean? One of the reasons we moved out is because they accepted people with a dangerous dog that tried to attack our 2 year old son and 4 months baby. We let them know about it but like always, they answered with "We will contact you about it" (They always said that but never contacted back with any solutions). We have had for months a laundry machine that was destroying our clothes. We had the worst stove ever that every time we cooked, we could smell gas in the whole apartment... We had neighbors smoking weed and management didn't care about it (never replied to some of our emails complaining about it). When I knew Hillcreste was going to charge me with cleaning services I said I didn't agree with it and I explained why. Management, once more, said they would let me know if they could remove that fee. Of course, we just got the check and you know what? We got charged for cleaning. Beyond ridiculuous. Be aware, many of google reviews are good because Hillcreste always send surveys to tenants asking to make a survey (and leave a review) with the chance of getting a $500 dollars gift card. This company is horrible. Also I must add that things get stolen in this place and management doesn't care about it. A $1600 crib was stolen from me and there were cameras to record it but according to management, they didn't see who did it. However, I was told different versions of the story of what happened to the package. One person from management told me they moved the package close to the elevator. Another person told me they didn't move it. Definitely super shady management. This place deserves a class action lawsuit one day because of how much they ignore tenant's rights. I attach some photos of how dirty the place was when we entered.