Hilary S.

I have had a mouse/rat problem on and off for years here. Originally, they gave me 2 glue traps and told me I was on my own. LSS - new management and a huge problem started in mid-August. Woke up one day to everything covered in droppings.Went and talked to the new office, who owned it this time. They sent pest control out the following Friday and a maintenance guy, who nailed some wood under the corners or the kitchen counter and on the sides of the pipes/hoses under the kitchen sink, with the promise that on Monday they would come back and fill up the holes with foam and have my furniture cleaned. Never to be heard from again, although I called the head of maintenance several times and talked with every maintenance guy I could find. Finally this past Friday the pest guy came back. He looked around and said: 1. the mice or baby rats are still here based on fresh dropping around the baseboard, 2. I should stop cleaning it up because I could breathe it and it's dangerous and that I should tell my doctor and 3. the furniture and baseboards need to be steam cleaned and holes under kitchen and bath sinks and all appliance should be moved and have those holes sealed. Back to the front office. That afternoon a maintenance guy and furniture cleaning company showed up. The result: Some of my furniture will get steam cleaned, but not the baseboards, they offered to bring in a housekeeper to deep clean the floors, to come back the next day and close up the holes. Of course, no one showed. Emailed the new manager and she did respond that she would look into it. Feel like I live in an expensive slum.