Like other reviewers, I didn't bother to check yelp before renting. Now, as a current renter, I feel stuck until I look for another place to live. While the gated grounds are nice and the location is good, the building is old and noise travels through the walls and ceiling. The fake hardwood floors amplify sound so unless you're on the top floor, expect to be able to tell exactly where your upstairs neighbor is. But that can somewhat be expected from an apartment. The biggest problem is the leasing office people. Not only are they unresponsive, they're often rude. They don't return calls, and you don't get the feeling they enjoy their job. This trickles down to maintenance staff (except for a few good employees like the security booth people). I had an after hour repair person hang up on me because he told me it's not an emergency (without asking what the problem was or coming to see), and because I asked for his last name and his supervisor's name. Unless something breaks between 9-5, you can expect to wait till they feel like working. I don't mind paying for service, but for the rents they charge, you'd get better service at a self-service gas pump. I'd highly recommend checking other places to rent if you were considering the hillcreste.