This place is a bit of a nightmare. The facility is clean and has nice amenities, but this does not make up for the fact that the floors and ceiling have no padding, whatsoever. As mentioned in all the comments below, you hear literally everything going on in the apartment above you. Not only is it loud, but the sound coming from above actually shakes and reverberates throughout your unit, startling you or waking you up. There are times where I could not tell if the noise was my upstairs neighbor or someone trying to break down my front door. My old upstairs neighbor was a night owl, so he'd wake me up in the middle of the evening. At first I thought I had a sleep issue and even got a sleep test, but my marks where all normal. Eventually, I realized I was walking up due to my upstairs neighbor's foot steps, conversations, arguments, moving things, etc. You can completely hear the people above you having sex and the people below you can hear you. I cannot tell you how many countless nights of sleep I missed as a result. My new upstairs neighbor is a morning person. So now, instead of being woken up at 2:00 a.m., I'm instead woken up at 6:30 a.m. by their dog. I can hear it barking all morning and when it drops a chew toy or thrashes against its cage, my whole room vibrates and I get woken up. If peace, quiet, and sleep are important to you, this is not the place to live. The facility also nickel and dimes you with fees. Each month, I'm forced to pay a fee to receive my packages in the mail room, which is neither secure nor practical. I recently saw signs that they are going to be charging guests for parking. Of course, that's not all that surprising as I also pay monthly for my parking spot on top of my prime LA rent price. If you are moving in, demand to be presented with all fees so you know the real rental price before signing. The management will tell you they are doing their best and some guy will respond to this review with some corporate speak but, at the end of the day, the management / ownership are aware of the issue and will not do anything about it other than raise your rent.