I lived here for over a year, and I did not have a good experience. Hillmeade does not value its tenants. LACK OF COMMUNICATION It is extremely difficult to get in touch with anyone, whether it be office staff or maintenance staff. Part of the problem is that Hillmeade hires contracting agencies to do most of the work around the complex. The package lockers, the emergency maintenance phone line, the trash pickup, the customer communication, etc. are handled by outside contractors or offsite "management." Good luck talking to anybody who actually works at Hillmeade. POOR REPAIR / UPKEEP The renovated "modern" units all look lovely on the outside, but don't be fooled. --Bugs: We paid a monthly fee for pest control, but we never saw a single pest control truck or exterminator, and there were no results. We had to set up our own traps and spray regularly around the unit to keep the bug level manageable. --Leaks: Everything leaked. Our hot water heater, our showers, our faucets. --Insulation: There was none. This drove up the electric cost year round and meant that we could always hear our neighbors. --Fire: Our unit caught on fire. Actual, literal fire. The first week after we moved in, we could smell a melting plastic / rotten fish smell, which is a sign of faulty electrical wiring. Maintenance said they fixed it, and the smell stopped. But a few months later, our electrical box caught on fire. The fire department showed us corrosion where the main had been incorrectly connected to our electrical box; the electrician from the fire department said that based on the level of corrosion, this had been going on for months, so maintenance should have seen it the first time they "fixed" our electrical issues. The fire department shut off the power completely and said that our landlord needed to replace the whole electrical box and check all of the wiring. It was the middle of winter, and we had to stay in a hotel for a few days while maintenance fixed everything. To Hillmeade's credit, they reimbursed us for the hotel stay, but it wouldn't have been necessary if they had actually fixed our electrical issues from the start. PARKING It's terrible. You have to pay a fee for each vehicle you want to park at the complex, and it doesn't even guarantee you a spot. Some of our neighbors had to resort to parking in the grass or in front of the curb, and that got them towed. To avoid being towed, I sometimes had to park half a mile away from my building. MONTHLY FEES There are hidden fees added onto your rent, not just standard utility fees like water and sewer. There's a service fee for billing, a valet trash fee, an additional trash fee (for the compactor?), a pest control fee, and a parking fee for each vehicle. It all adds up so that the advertised monthly rent ends up being a couple hundred dollars higher when the fees are added in. MOVE OUT FEES I am a responsible tenant, and I have always received my security deposit back at the end of a lease. The day that I left that place, it looked better than the day that I moved in. I requested a move-out inspection so I would know what to expect from my final statement. (Trying to schedule this was a nightmare. For 2 weeks, I contacted 6 different people whose contact information was on the tenant portal or Hillmeade website, and only 1 person got back to me.) The move-out inspection went well, and we expected to receive our deposit back in full, minus a charge for cleaning the carpet and a charge for touching up the paint. That was not the case. Hillmeade charged us for carpet replacement and for completely repainting the unit. So not only did we not receive our deposit, we also had to pay additional fees on top of that. All things considered, this is a terrible place to live. Hillmeade does not care about tenant satisfaction or quality of life; they only want to trap you in a lease so they can get your money. If you have any problems, they just slap some duct tape on your issues and call it a day.