Moved here under the old management team because the price was great and they had a shuttle. I have never had any issues with pests/ rodents. A few months later a new management team came in and started making necessary changes like upgrading to keyless entry, landscaping, repainting etc. those are great, but where is the shuttle? They've been saying it's broken but it's been months and no info regarding when it will be fixed. In addition, the keyless entry app has issues and sometimes the community doors are open which is a safety concern. The loading docks stay open all night long which is another safety concern bc you can access the building. The elevators breakdown often and that's annoying if you're on a higher floor. The leasing team is a joke. It's like 2-3 people who barely work in there. Eva is very passive aggressive when it comes to addressing issues. She acts like she knows how to assist, but you can see her getting flustered when she doesn't know a response. The guy who works in there doesn't know what's going on half the time. I came down for a parking pass for the garage and he didn't even know about the email that was sent out and said the person doing parking passes was gone for the day. Bri is honestly the only helpful person working in there outside of the concierges. I feel like they try to increase the lease renewal prices for those in old units so they can for force them to move out so they can renovate and get more money. They are very money hungry here and don't work with current residents. Also, water, sewer and trash is a shared bill amongst tenants and so the price fluctuates.