My visit today was unsatisfying and the staff was unprofessional except one person. The female at the front desk had a dis-interested attitude and the leasing agent, Nicholas who assisted me exhibited poor customer service skills. As a potential resident, I did not appreciate feeling undervalued and dismissed. I was unable to see an apartment due to technological difficulties with the door keypad. All in all, I was under the impression I was going to see a one bedroom apartment but was directed to see a two-bedroom space. I acknowledge that the facility only had a two bedroom to show but that is not what I requested when scheduling a tour. Overall, I left with the impression that due to my early apartment search I did not deserve the proper acknowledgment and customer service as a potential resident. Regardless of my prior leasing agreement with another facility I should still be serviced as a valued member of society and a potential tenant in the future. I do not plan on revisiting this property and I felt very unwelcome. I will never attempt considering Huntington Gateway a place to call home and this establishment should be ashamed of their practices. This complex promotes supporting military members and as a fellow military member that actively serves my country I am disgusted. I am appalled that I trusted this facility providing aid to service members.