I have lived here for 2 years and the service is getting worse. They were recently bought out and supposedly was to have better service. Their mailroom is a mess. Some of the staff have difficulty finding packages. They have been trying to upgrade locks, thermostats and water sensors for over 6 weeks. On three different occasions, they have asked me to lock up my dogs so that they can access the apartment. They give an 8 hour block. Each time, they have canceled the after I have left for work. My dogs have free reign when I am not home and this is causing significant problems for them. They do not clear walkways well after storms. The maintenance people are great, but do not call before arriving despite being asked to several times. Recycling service no longer takes aluminum or glass! Not that anyone here knows how to recycle. There is Always trash in the recycling bin. This place maybe "cheap", but you get what you pay for The previous company maintained the lawn area well. There is a dead tree since the summer that is dropping limbs on the walkway that has not been removed. They left broken limbs in the walkways for more than 2 weeks after the ice storm and smaller branches still litter the area.