Erin Gallagher

VERY EXCITED TO LEAVE - I know I'm not the only reviewer to highlight this, but you cannot trust what the leasing office tells you about rent. The management seems to have a significant amount of turnover, are unfamiliar with landlord-tenant responsibilities, and will mislead you regarding pricing. As a result, the leasing office staff are incredibly unresponsive once you're a resident - they do not return phone calls, respond to requests to speak, or provide requested documents (including copies of your lease). I attempted to transfer my lease in accordance with what the leasing office told me was required (the only way to bring your rent down to market level prices), only to be told several days later that the unit, though still available, was going to be more expensive. Maintenance is slow to arrive and does very little to actually fix the problems once they do show up. Customer service/resident support are incredibly lacking. I happen to love my apartment layout, but I cannot stand to deal with the management staff, unfair pricing, and general incompetency any longer. EDIT: I see that management commented on this review, saying that would be willing to speak with me regarding the "miscommunication". When I did attempt to speak with them at that number, I was told that they were not authorized to discuss it with me, nor were they authorized to provide me with contact information of anyone who would be authorized to discuss it with me.