K M.

*update*I've been here since may 2020 and ALOT has changed. If it wasn't for my view....I would move.It's an OKAY community. For the price it could be way better. Most of your "luxury" bonuses are non existent. Since the new management has taken over, they've really slacked on quality of living for the residents. There is constant construction....day in and day out. Working remote it's unbearable & then they took away the one semi quiet place you could go work...for more construction. Pool is still not working for winter use. They've added one little bench to the gym that's super cheap.The grounds are terrible. Old management really took care the plants & liter but now you're lucky to see any sign of life in the plants. No upkept done in dog area with leaves which all get super slippery after raining which is dangerous. I also can't tell you the last time they've vacuumed the halls or cleaned the elevators. No one is ever in the leasing office to help. They supposedly live in the building so just take off when they want & they've shortened hours. Concierge is forever rotating & they never have any idea what's going on really. It's also no longer 24/7 & no security.We still have to pay for parking but they let anyone park inside. Which is great but why do we still have to pay? They cleaned the garage but all the stuff they washed off got all over the cars & was horrible to get off. The grill area is cool but there's NEVER any gas to use them....maybe one tank for 4 grills?? We are between 2 7/11s in walking distance??I really wish there was more signage around to guide guest because the buildings aren't labeled and everyone always gets lost. There have been a lot of decent changes but it takes away the personal feel to the community. I miss the family feel in the office and workers here. ----------------------------Ive lived here for over 6 months. Overall I am pleased with the location, neighbors, & complex. I haven't had any issues I knocked stars off for things I feel I was mislead about when initially signing my lease. Since living here, they have recently change management that seems to be working to make changes & upgrades. Pros: location. Despite being off a busy road, it's not loud in my apartment at all. Also surrounded by a plethora of grocery stores & food places. Proximity to old town & DC is a plus. Apartment size is great for my family. Love the extra closet spaces. Also our unit is a semi upgraded unit so appliances are stainless & new. Cleanliness is amazing. The hallways, trash rooms & even outside areas are kept rather clean. Very rarely see litter or things laying around. Cons:Pool. I was told that the pool was "year round" and while they do leave it open...it's not heated. When signing I picked this place for the sole reason we'd be able to use the pool in the winter....which we aren't. Call box: another big reason I signed here is for the call box and the ability to allow ppl in by using a code instead of having to track all the way down stairs. There is a code that we can use that goes to the front desk but typically in the evenings I guess they are busy & it never works. The call box has never worked since moving here & is super disappointing Lack of trash cans& pet cleaning stations. You'd think that with being such a pet friendly complex, there'd be more than two pet stations. I wish they had mess stations at the elevators or something for when pets have accidents (bound to happen & impossible to clean up once it does) also there are like all of two maybe three trash cans available on the property which is just odd to me. Safety issues. It's really dark in some areas on the property. Specifically leaving building one due to a lamp post light being out. It's been out since I moved here so idk why they haven't had it fixed. Overall, I enjoy living here. Def think there could be improvements but for the location, price & size of units it's great! Love that the new management is replacing locks with keyless entry & smart thermostat. Hopefully they add some more family friendly features & expand the gym