First contact was good, but over a year span things degraded.From start the flat was overpriced ($1600 minimum for a two bedroom, plus charges which easily go up $150), but I was told the rent increase would be small on renewal and the venue looked nice. What a surprise when a year later the rent increase turned out to be $200 a month!!! I had to move out.Among other problems:1) Office staff is friendly as long as they want you to sign. Once you're a resident, the friendliness drops dramatically.2) Time responsiveness of the office staff can be very long.3) Though all payment from the residents are considered late on the second of each month, the security deposit is only given back up to 45 days after move out.4) Front staff can be quite unpleasant. While I locked myself out of the apartment and went to see the doorman so he would let me in, his answer started by: "Oh maaaaaan, oh no maaaan, we gonna have to start charging you if you keep forgetting your keys, that's not possible maaan". This was the first time I forgot my key in 8 months.In a nutshell:OverpricedUnfriendly after signing the leaseNot recommended