This place is awful. They have some of the most unhelpful employees in the leasing office and in the "customer care" office that I have ever seen. We had to move out early due to financial troubles and paying the lease termination fee has been a complete and total nightmare. The people that work here absolutely refuse to be any help. I have essentially been begging them to allow me to pay the termination fee. The problem is that they decide to charge you for rent acceleration and their system doesn't let you pay anything but the full amount which comes out to about $46,000 which if I had that laying around I wouldn't need to break the lease would I? They are completely unhelpful. Also, when you break the lease you have to sign a contract indicating that you are breaking it. When you do that you have to choose between paying the total amount that the rest of the lease would have been and a rent termination fee. Guess which of the two options come automatically selected in the contract they send you! If you guessed that they try to scam you by selecting the option to pay the amount that covers the rest of the lease you would be right! Not only that but you also have to ask them to change it. I wonder how many people they have scammed with that. Super scummy. If you are planning on leasing here you should also know that with all the fees they charge you every month you will be paying about $700-$900 a month in rent more than you initially were told. Hope you can afford it! If you want to rent here, don't. I strongly strongly recommend against it. They just want your money they don't want to be helpful at all. Three maintenance team on the other hand is really good so that's something. Shout out to Alex for always fixing things quickly, explaining the problem, and ensuring it doesn't happen again! Small Edit: They finally allowed us to pay the separation fee but it was then replaced by the fact that they charged us almost $500 to paint the apartment. Their stellar explanation for why this needs to happen? Three small holes in the wall for a TV mount, 3 scuffs on the wall, and one small chip in the paint. DO NOT RENT FROM THESE SCAM ARTISTS