-Community and Amenities are great. Maintenance responds promptly most of the time. -Utilities are $200+ for a studio size one bedroom and they also charge for parking every month. Trash areas are always overfilled and washers are usually filled w/ tons of pet hair. -I was paying $50 a month for wifi and when they began their "community wifi" for $10 more than what i was paying for less speed; it caused my deal to get cancelled. So I began to be charged $160 by my wifi provider (so i had to cancel my internet service altogether). -They have a tow truck circle around the apartment complex and tow cars if parked in red zones or other areas. They say that the tow truck is being under surveillance 24/7, but in reality it's at random times. I've seen multiple people leave their car parked for more than an hour in a red zone and never get towed. I left my car parked in that zone for 10 minutes to unload my daughter and our dinner (it's a walk to and from the parking spot and apt.). when I came back to park my car, someone was towing it and I explained to him what had happened. He did not care and tried to bribe me to pay him cash so he wouldn't take it. He towed my car and I ended up paying $700 for them to hold it for two hours. The employees of the towing company also made me wait in the cold and dark, alone for more than 15 minutes. -Lease contract for one year or two years, then they'll raise your rent. Add it all up w/ utilities, wifi, pg&e and every time they raise it becomes not affordable to live here. -Super easy to lease here, but a headache to move out. You need to provide 60 days to let them know if you are renewing your lease or moving out. So if you are moving out, make sure you give them a two months notice because every day you let pass by, they will charge you. Even if you give them a 59 day notice! This company lacks communication!! One person would tell me one thing and another person would tell me another thing. Then when it came to pre-inspection, I was told to contact a certain email to schedule which I did. Just for me to wait during that time frame and have no one show up to inspect because they didn't communicate with maintenance. It was a lot of back and forth going on that caused a lot of unnecessary stress. -Only person that consistently answered questions, communicated, and was helpful was the maintenance manager (Andrew).