Would not recommend moving into this building. I come from a background of Real Estate and would say that this is one of the worst-run buildings I have ever witnessed. Issues across the property include - Flooding (which management handled very poorly and never truly resolved) - Mold (caused by management's inadequate attempt to dry the flooding, no resolution here either) - Mice (Has happened repeatedly, no remuneration offered to the residents by management) - Rundown amenities (even though we pay premium rent compared to the market) including poor conditions inside the units, (see the pictures attached when we moved in of pain marks, scratches, even a broken window that management claimed they didn't have budget to fix and handles that were cut off from past robbery attempts which management did not fix) - Smoking on the second and sixth floors (Marijuana and Tobacco) which has persisted for almost a full year in spite of resident complaints. A clear violation of the building contract and hazardous to the health of many families who live here - Break-ins (Apartment and Bike locker) - Broken gates in and out, this is not an invitation, but it's not hard to push open a gate that is not locked. Also the East side gate closed on a resident's car right after management claimed it was fixed just this last month, and management has not responded to the resident to fix it - No 24/7 Doorman, even though it was originally advertised, and their sister property, Riverloft, has a doorman 24/7 and they pay less for rent - Misleading rental unit postings (you will be promised one layout and get another, including a massive support beam in the middle of your kitchen or only 1.5 baths instead of 2). This was a massive issue - They barely put in air filters in the communities (see photo of vent) which they did not have for a long time - Gym is run down, have almost hurt myself on the treadmill and smith machine, we have reported this to management several times but to no avail - Reviews claim there is a leasing office, but there is no physical leasing office on the premise, you can only schedule a tour. When you call the "front office" you end up reaching the next property over, the Riverloft, and their front office people are very rude and will not help at all for anything related to Locust. Each of these issues could have been resolved to the satisfaction of the residents if management had properly handled it, but a revolving door of managers over the past year and a half has compounded each issue. Even now there is a new manager who does well to respond to residents, but has no power at all to fix anything around the community or spend a dime to resolve issues. Now lets explain from a corporate standpoint why AIR communities, the owner of this building, has continued to be okay with poor management. You see, AIR recently sold their whole portfolio of buildings to another big Private Equity company, Blackstone. In order to prepare for the sale, they wanted to increase revenues and decrease costs, so they essentially stopped spending any money on properties, and stopped granting any concessions to residents so that they were maxing all revenues, and would not deal with problematic tenants since they needed high occupancy. So this has made the living experience deteriorate tremendously. Unfortunately, the change of ownership will take quite a while to have any effect, and it is a gamble whether Blackstone takes any notice of these big issues that AIR communities left them within a timely manner and resolve them. To a few people's credit: Sareen (property manager) is responsive and nice but her supervisors don't empower her with decision making. Larry (facilities staff) is nice. Morale of the story, do your research, believe the reviews. Update: Turns out we had someone living in the building maintenance room for two weeks, management ignored initial communication for a whole week, and finally took care of it after there were issues directly with their staff. But didn't worry about it when residents reported it...