Mark Xing

Summary: Long review, but worth the read! Leasing office lied to us/left out multiple things to get us to lease the property. You will be nickel and dimed here for hundreds more on top of your rent if you choose to lease here - be warned! Originally signed a lease here after seeing that the complex was advertising electric vehicle charging stations. The complex quoted $60 a month for a spot (which went up to $80 when we signed the lease?), but conveniently left out an ADDITIONAL $20 hidden fee through ChargePoint, who said this was charged by the apartments. Also, the energy cost at the chargers is about 50% more than what you'd pay on your Edison bill. The company already gets tax benefits for installing the chargers, why charge more for electricity? After emailing the corporate office multiple times I got a reply from someone who basically said to just deal with it, and that "the leasing office didn't INTENTIONALLY mislead you." Okay, so they unintentionally mislead us - bottom line, they mislead us, lol. Would it be so hard to just adjust the pricing to what was promised? Apparently so. In addition, management ignores emails, you have to pay to pick up packages from the package locker (add this onto the list of growing things that were not communicated to us during the leasing process), parking spots are exorbitantly expensive and to top it all off, there's no cell service anywhere. But hey, at least there's 4 pools! Edit: don't be fooled by the canned response from management to this review. I've emailed that same email multiple times - they just say that they've forwarded my concern to my leasing office, who I've mentioned before, don't respond. Edit #2 - update after living here for 2 months - my electric car charger has broken down 2 weeks ago - I emailed the leasing office to get it fixed, or to even try a simple breaker restart, but there has been no update for days. Imagine not being able to pump gas at your local gas station for weeks at a time.