Veronica Arevalo

After living at Malibu Canyon Apartments for three years, I had to move for medical reasons. In that time; my apartment had one major leak from unit above, dishwasher replaced twice, three sink leaks, one refinishing of the tub in the master bath, drywall replacements where the nails from the walls were popping out and major cracks whenever there was an earthquake. 50 documented service repairs. Overall the office staff is helpful, the maintenance staff is excellent. Upon my move out, I really did not think I would get back my deposit because they tried to charge me $500 to remove my BF's name from the lease when he moved last year DURING THE PANDEMIC. During the pandemic I paid my rent EARLY every month!!! To receive a BILL of $995 of which $1,196 was a "notice fee" shows that the management company (not even local) will try to get when they can whenever they can. I am an extremely clean person and always take care of my home. There's a charge for $180 DRYWALL repair, $130 for cleaning AND $180 to remove trash (one potted plant). Also, in response to the mail theft in the reviews, it has been going on for years. They don't care. There is a Facebook group that documents this with photos. They also have a car break in problem so if you cannot pay for a parking spot and park in the street be forewarned that your car will be broken into. There is one security detail for the 950 units and he is off by midnight.