DECEPTION!!!!! 0 across the board!!!! No help no phone service not a friendly place ... If I could give a 0 I would!!! They make no efforts to work with you or get your needs/ request filled. I had asked for things to be modified on my rent such as removal of a pet and change of a parking spot which they did not do for months. I asked to have gym equipment replaced, fixed, and/ or updated and of course it did not happen. During one of their services of having the car ports cleaned; one of my cars were damaged in the process. The biggest concern is the deception of their team and their "lease renewal" process. My experience.... I have recently moved from the property and I had received multiple notices of an early renewal process and benefits however in the notice it gives you a date that is after your 60 day marker therefore make you think that you're getting a deal when you're actually being deceived into thinking your 60 day marker point is actually later than your 60 day/ the time you have to renew your process so if you plan on staying with the company which I do not recommend for multiple reasonings Make sure that you keep track of your actual 60 days as opposed to The day that they state on their supposedly early specials of renewable terms... Another really good thing to know about Malibu Canyon is the lack of phone service and cable/Internet services they do not tell you in advance of how difficult it's going to be for phone service living in that canyon majority of the time I had to be on Wi-Fi calling or Wi-Fi anything in order to get any sort of service and or connection therefore if you are in a business that requires Internet or phone services Malibu Canyon is not the place for you I had experienced that the hard way in the last seven months