This place is HORRIBLE. We are moving. It looks nice and that is the trap. Everything the other reviewers said is true. The staff have never returned emails about issues we've had. (We only had two smallish issues) They comb www.apartmentratings.com for negative reviews and type some stock response about caring about tenants experience and to call them to discuss. Wish they cared when you contact them day to day. They only thing they care about is spinning/damage control on that site. In reality, they do NOTHING. Their business model is to just collect rents and ignore complaints or issues that can be easily resolved. Unfortunately, the staff live on site and often cause the problems. One night some girl and a guy were being super loud after hours in the pool when it is supposed to be closed. Found out the next day it was one of the managers that lives right by the pool. Try and lodge that complaint. The rent hikes are true. Ours is going up more than $200 for no reason! They charge for everything. My favorite is the $10/mo for parking space maintenance. I've never seen anyone cleaning my space. If they mean the leafblowers that are here EVERY DAY then that is ridiculous. They do not follow their own lease rules unless it costs them money. There are many power breed dogs here (even though they are listed as not allowed) many run off leash. They claim they never see any. All you have to do is walk around the complex once to see Pitbulls and Pit mixes. Maintenance people are disgruntled, older, men who cast dirty looks at everyone. And, yes, they do run people off the sidewalk in their golf carts with their scowled faces as they drive by. I see and hear the agents taking around prospective new tenants and cringe at their fake tones. I cringe because I remember them talking to us that way and making very nice-y nice. Once they've got you, those same people don't even smile or say Hi when they pass you after you've been there. RUN!! Beware of the smiles and friendliness...it is not real. Wish I had read reviews before saying yes to them.