I don't know where to start. The manager Luis doesn't provide any help or answer phone calls, and the other guy named Michael is just completely useless in the leasing office, and chooses to continuously be rude to customers when customers need to be infuriated about a certain situation. This is not the first time, as he just doesn't want to do his job, and when ever approached, he will do his best to make sure you know that his job doesn't require him to help with whatever you need, but that you need to contact someone else.