Michaelynn W.

Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!