Coming up on a year here and honestly I can't wait for my lease to be up. In the past year I've been completely unhappy with spending the amount of money I have for the quality I receive. First lets talk about how much you spend on parking just to not have a space if you get home after 10pm. Your $10 per car a month doesn't grant you a spot at all. Well actually tons of spots are open under the covered parking but they charge $30 to park under the sad excuse for covered parking. When you do find a spot just except that your doors will be dinged up because the spaces are way to small so even your best parking job will result in you being to close to the car next to you. Also everyone is paying for parking ( which judging by the parking they are changing more people then available spots) and the roads and lots have potholes. Where is all the money going from the parking then? The places are falling apart. Granted maintenance will show up and fix it pretty quickly but you will be putting in maintenance request for pretty serious issues like water damage from leaking dishwashers, dry rotting wood on the patio, paint just peeling off the walls sometimes around mysterious cracks in the wall. All the trim is just cheep paint over ugly old wood same as the kitchen cabinets and drawers are that are also a cheep and/or old. You will get ants, they where coming out of our wall outlets when we moved in it took about a week to get someone to come out about it. When it rained we where infested and not in the kitchen where there is food or near the trash cans but oddly in closets with zero food. They had made a freaking home. We had thousands of ants! We called office they told us that if we wanted to have our place spray for ants we should have put out names on the list to have it sprayed regularly. They kindly added us but couldn't tell us when someone would come out but it would be the next week... Thousands of ants and we would have to wait a week. We ended up going to war with the ants with raid for the next week until the guy came out. What I don't get is why they aren't spraying everyone on a regular basis? I'm paying for it yet I have to ask for it? It was so stupid. What really seems to be the most dissatisfying aspect is the office staff. You can tell them something several times and it just seems to just go in one ear and out the other. Just some examples when I moved in I did the paper work and put I had a dog ( the paper work even ask the dogs name) when we got ready to make our first payment they didn't included the pet rent. I asked and one of the agents seemed annoyed and said " you didn't say you had a dog" we had a back and forth with me instead of him just say " oh I must have forgot or missed it" he just keep insisting I hadn't told him. Even after pointing out its in the paperwork he give an apology you could tell was to make sure I wouldn't complain and not because he made a mistake ( this should have been a warning that the office employees where not going to give a crap about much else) . Another incident accrued with my roommates car. She was on deployment and her car stayed in the same assigned parking spot. It collected dust sure but I cranked the car every so often. Because the car was dusty from staying under the covered parking I got a phone call saying that I couldn't have a non operational vehicle parked there and that if I didn't take care of it they would tow it. She didn't ask if it ran she just assumed it didn't calls with treats of towing because it wasn't clean. She was totally rude and I had to speak to a manager. The manager listened to the situation and simply asked I covered the car. Why it didn't just start that way is beyond me. After that I started getting letters about having a mat hanging on the side of my patio( which was there for a day to dry and down for days before the letter) a piece of wood outside a patio gate that was there when we moved in (and did a walk through with another agent) and some vague " unauthorized" items to which they couldn't tell what they where. She even told me that I should have the gate on the patio that was installed long before we moved in. It was the same agent that called about the car so to me it felt like she was just being petty. Also they sent a letter of money owed because my new roommate added a car and they didn't say that the parking was due right then, they gave him a sticker and let him leave, they didn't call or email just let it go for two weeks giving us a letter saying that we owe money and not paying could result in eviction. Evicted because they didn't say he needed to pay $7 for parking. And now I'm paying for 4 spots even though technically you can only have one spot per lease holder. Can't get a call back about it. So the office is the worst part of this dump.