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1.0
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I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.
1.0
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Updated 11/5/12 We've gotten new management again (shocker)! My family and I have decided to stay here ONLY because its what we call home & most of the apartments in OB & Point Loma have terrible reviews as well. The only good thing that has happened is that Harbor Patrol has been keeping this place quiet ! I feel much safer knowing they're here. Other than that , its the same. Charging high way robbery for rent for normal people while Section 8 residents pay hardly nothing. Laundry mats are cleaner but dog hair is still embedded in the washers. This place is beautiful honesty but I wish they would stop treating the great tenants like crap. ____________ I've just noticed that Yelp filtered my review posted on 2/19/2012 & I am beyond ticked off. First I'm ripped off every month & now I can't even have my voice heard on this website? Now I'm posting this review again. I've modified my review in hopes it will not get filtered again. UPDATED 4/15/2012 The parking situation has taken a turn for the worse. In addition to an high rent you have to pay these stupid fees for parking. Now neighbors are butting heads because of Mariners Cove regime. I know what they're doing though. They're trying to get all the troublesome people who can barely afford to live here out so they can make it a better place. Is that a bad thing? No. But adding on ridiculous fees? Yes. My advice is to evict the people who are causing trouble instead of making the rest of loyal tenants pay these ridiculous fees. On that note, the gate is once again broken! _______ I've lived in Mariners Cove for all my life. I didn't even realize my home of almost two decades had become a hot spot for illicit activities. The front pool is the nicest pool because it's right in the back on the leasing office. If anything, avoid the back pool because the chlorine is overpowering. The park setting was amazing until it accepted dogs. Hardly ANY of the tenants pick up the dog poop and they are bold enough to do it in front of your house and not care. Trust me, that poop will stay there until landscaping comes along. Now hoodlums run around this place because its severely unguarded. Most of them don't live here. They come here to do all their "dirt" such as dealing/using drugs, causing ruckus, fighting, and stealing. Some neighbors had to tell me about knife fights and police raids which I wasn't even aware about! There are also unsupervised children who play outside and always dart out into the street. I cannot tell you about how many times they've changed management. It was smooth sailing until about late 2007 and after that new landscaping companies and management have changed policies and upped the price on rent and now charge for parking! Today you could have a plant on your porch/balcony and the next day they want to throw anything in plain sight in a garbage can. The gated community aspect is one of the most humorous parts about this place. The front gate by the leasing office is locked open until sundown which is good for mailmen & pizza guys but not for the people who loiter around here to use all the amenities we pay for. The gate doesn't keep unwanted people out its definitely more of a deterrent. People learn the codes for this "private community" as soon as they issue them out. And if they don't, you can just wait around until someone lets you in. Because you live in an apartment community, the repairmen are supposed to keep your place in tip top shape. WRONG. It can take from a couple days to a couple of weeks to hear a response and when they finally show up, they say "I need to go get 'necessary tools'". Are you kidding me? You show up without the right tools? Don't get me started on the water tank/ heater situation. Some days the water will be pipping hot and other days it'll be a putrid lukewarm. I cannot tell you how many times they've shut off the water and don't give you a notice (the same goes for reducing water pressure). They'll leave you in the dark for any major repairs and if they happen to issue a notice, then it is usually city mandated. The laundry mats are HORRID. Their filthy and dirty. Every machine has dog hair in it so if you are allergic stay far far away. Each time I wash, I end up with a new breed of dog on my clothing and not to mention since they've added "high efficiency" washers, you have to pay top dollar to get fur covered clothes back. For the amount of money you shell out, you can live in a nicer community and have a better experience. The amenities around here almost convinced me to stay but for the price you have to pay and all the crap you'll have to deal with, you're better off in a cardboard box.
1.0
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You couldn't pay me enough to say anything positive about Mariner's Cove Apartments! I left after living there 16 years, and watching it become a more and more unpleasant place to live. The third management company to buy the buildings, (The land is owned by the Federal Government.) is the worst yet. Not only are they extremely restrictive about any personalization of the outside of your apartment, they have gone so far as to throw away items that they didn't want on the ledges of the short walls around the patios. They want uniformity, conformity. They also do not want any low income people living there. Because the Federal Government owns the land, they must rent 10% of the apartments to such persons. I personally know of three people they forced to leave because those people were on Section 8 housing assistance. They are clever. What they do is to harrass these people until they give up and leave. They make it very un-pleasant for them to live there. The kinds of things they do are: Threatening to evict those people; being especially restrictive of what those people display outside their apartments, to the point of removing any of those items. I had two plants removed from the ledge around my patio, that isn't the worst of it. I'd planted a jade plant, the very same kind that is planted all over the complex, when I moved in, 16 years ago. I asked the management if it was ok, and was given guidelines for where to plant it. Because I planted it, it was dug up, chopped up, and thrown in the garbage. That was my last straw. There are many other things which were done in their attempts to make me leave. Such as sending me a 30 Day Notice to Pay Rent or Quit every month, even though management has known from the day I moved in that I get my Social Security check on the third of the month and can't pay my rent until then. The initial owners of the complex understood. Besides which, a person on Section 8 has until the 5th of every month to pay their rent. Section 8 pays 75% of the rent amount on the first of every month. A guaranteed rent! Two of the three low income people I know of that were harassed died from the constant harassment. Yes, they were harassed to death. The third person has visibly aged. I left before that could happen to me. I intend to enjoy the last years of my life. I will not sit still and be harassed to death. There's more. When I first moved in there was a gardening company with many gardeners who came every week and took beautiful care of the grounds. Now there are two gardeners who try to take care of the grounds, which are extensive. The complex has 500 units. The grounds used to be park like. That's why I wanted to live there. Now many of the trees have been cut down. Of those that remain, many have been mutilated by chopping off "dangerous" large branches. There also used to be 5 maintenance men. Now there are 3. It's to the point that those 5 men can't speak, even to say "Hello," because they are overworked. There's more. There is an ongoing presence of drug dealing. About five years back, there was even a "sting." Those drug dealers were caught and arrested. Others have taken their places. I know because I saw drug deals going down on my walks. Yes, I was frightened. That's not the only kind of crime. Many times Navy personnel who go on deployment come back to find that all their belongings have been taken by burglars. I personally witnessed one such attempted burglary. Those burglars were caught. A rare occurrence. The gated community is not true. The fence along the wetland preserve is ordinary chain link fence such as you might put around your yard. At the back of the complex on the side that borders the wetlands preserve, the fence has been broken down and homeless who camp in the preserve, just walk over it. When they do, they steal small items on patios, and inside apartments if the patio door's been left open. The fence that's at the front of the complex is often breached by people who don't want to walk to the pedestrian gates. The fence isn't very sturdy, and it's easy to kick out a slat. Those slats are replaced every few months. Which brings me to the gates. The gates are set so that three or four vehicles at a time can enter. All a person has to do is wait in line to get in. If they bother. The "gate code." All that needs to be punched in is 1,2,3,4, and the "secure" gate opens. Pedestrian gates are locked. That is except the one that has been welded shut. That was done because homeless were taping the gate so that it could be opened without a key. Then they found out that all they had to do was wait in line for a car to open the gate so that they could easily ride their bicycles in, carrying their bags of cans and bottles. That's enough for me for now. All I want is for you to not move there. Even if the management is nice to begin with, believe me, they won't stay that way.
1.0
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Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.
1.0
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TRUST THE REVIEWS! And do not trust the website pictures this place is a SHITHOLE and they will do nothing to make it better. They will continue to charge RIDICULOUSLY HIGH RENT and ignore the concerns of their tenants. Buckle up bc this will be a LONG list of cons. CONS: Let's start with the reasons I moved in: Dog Park: My dog is my baby so I was SO EXCITED to hear they had a dog park she could go play in off leash and make new doggy friends. Well, by "dog park" what they actually mean is a sand pit full of fleas and feral cat feces. No grass.. just dirt.. sand.. that's it.. and a bunch of clumps of unknown animal fur matted all in the middle. GROSS.. I would NEVER bring my dog in there. If you're going to claim being animal friendly.. then BE FRIENDLY TO THE ANIMALS and maintain the park! (See pictures) Security Gate: being a single female moving into a place by myself, security was a huge deal for me so the fact they had security gates was a HUGE plus. Well, those security gates do a GREAT job (sarcastic tone) of keeping people out when they never change the code and everyone and their 5th cousins in San Diego know the gate code. I specifically asked how often the codes were changed and I was told every few months. What a lie. I have been here for three years and the code is still the same. They are also often broken or just left open 24 hours a day (as i write this review the gates have been left open for about 5 days) WELCOME EVERYONE!! so that the lovely homeless population of San Diego can come in and rummage through the dumpsters at all hours. Super great when my carport is right next to a dumpster and I come out in the morning to toothless hooligans literally swimming through the dumpster and pulling out trash. Disgusting and uncomfortable and so unsafe. Gym: now at first glance the gym looks to be absolutely top notch as far as apartment complex gyms go. However none of the cardio equipment works and the office will just tell you that a work order has been put in but they are not sure when they will be fixed. Well I was told this two years ago and guess what? They are still not fixed. One out of four treadmills Work (so good luck with that) and 1 out of 4 elliptical machines work. Not to mention all of the residents who use it do not wipe down machines after they have flung sweat everywhere. EEWWWW so because their gym does not work I have to go pay an extra $40 a month to drive to use another gym. Pools and spas: there are two pools and two jacuzzis. Pools are fine, no real complaints there but the hot tubs are another story. The jacuzzi at the main pool works, but MAYBE fits two full size adults. And the huge jacuzzi at the smaller pool is so disgusting. Not to mention that the jets don't work and haven't for about a year and a half. and the whole thing needs to be resurfaced (so don't wear anything but old crappy swimwear in there) And you're lucky if it's hotter than bath water. This place looks nice on the surface, but that is because that is the only thing they care for. I have had four neighbors since I've lived here and every time someone moves out all they do is repaint the front balcony. LOL look at the picture below to see what I'm talking about. There are probably 1000 coats of paint all over all of the buildings here instead of repairing what needs to be repaired. This place is full of cockroaches termites rotting wood and just seems super unsafe. The apartment next to me and the one below that caught on fire about eight months ago. They just now have started working on it. And to add to that note I happened to be out of town at the time of the fire and no one from the leasing office contacted me to let me know that my apartment could possibly burn down. Thankfully one of my neighbors informed me and kept me up-to-date on the damage. I have requested several times that my balcony be redone because it is completely rotted and things are falling apart. They have refused me. This place likes to spend the absolute least amount of money while pulling the absolute most amount of money out of our wallets to rent an apartment. I still have a month and a half left in my lease and I cannot wait to get the hell out of here. there are a few maintenance guys who are very friendly and helpful and for the most part maintenance is incredibly prompt when you put a service call in. But everyone else on the staff has a sourpuss and mean look on their face at all times. No one seems friendly. If you have made it this far I congratulate you. I urge you to look at other places before calling Mariners Cove your home. It may look nice on the surface but as you begin to peel back the thousand layers of paint you will see what crappy place this actually is. Trust the reviews.
1.0
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This place is terrible to live. Everyone that I know that has lived here has hated it and I wish I had never moved in. Since moving in, I have had a leak in my bathroom that lasted a month, a broken refrigerator, a leak in the kitchen. I've had two leaks in the sinks and when I moved in, the dishwasher and stove were broken. The service that I have received has been awful. People are unhelpful and at times downright rude. The only really helpful one has been Melinda. This place stinks. I can't wait to move.
1.0
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Where can I start on the bad things that happened to me at Mariners Cove. 1. Within 2 months of living there I had the back end of my car spray painted along with 5-6 other cars that had a big pink spray paint mark on them. 2. I also had my right mirror hit off by someone joyriding with a baseball bat while my car was parked there. 3. I had 3 leaks in the apartment over the course of a year which were handled poorly. There was mold left in the apartment due to the leaks but nothing was ever done. 4. I had to move out of the apartments a month early because I am moving overseas to China. Usually in my experience an apartment or rental property would give someone like me a break. I pay full rent on time every month with no complaints or any problems. I explained to the manager my situation and she said that I would have to pay the full rent despite not being there because of the contract. I totally understand the contract and what it stands for but as I am moving overseas I was hoping they would be nice enough to cut me a little slack. No such luck. 5. At the end of my stay there (2-3 months) I went in and told the apartment manager about all the all the cockroaches in my apartment. Her response was " oh just run the dishwasher and the garbage disposal a little more" Lady I'm a single guy I eat out every night and have no reason to run that stuff nor do create trash that sits in the disposal that would attract bugs. Your apartments need to be sprayed. 6. Pools and Jacuzzis are disgusting. Too many kids with poor hygiene. Good luck getting last months rent from me Mariners Cove.
1.0
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****Edit***** You people with the mold in your homes, on your shoes. You need to get out now and sue them that's so detrimental to health. These people are downright assholes to the point when I signed a lease (several years back when I was a kiddo) I was warned that someone would be knocking on the door if I put anything on the porch. I moved in one night and it was INFESTED with baby cockroaches. I turned out the door and left. Kept the keys and used the pool I lived literally across the street. Used the jacuzzi and pool for years.
1.0
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DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.
1.0
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I would like to reiterate a previous review: DO NOT MOVE HERE!!! You cannot even trust what the management says. They are trained scam artists. The leasing agents definitely misrepresent the units, from billing to maintenance. One thing I noticed recently, is that we are now being charged for trash, even though we were told at signing, that this would not be the case. Our leasing agent also indicated that he had no idea what our monthly utility fees would be, despite the fact that the company has now included our conserve bill into our monthly rental bill. I'm just completely over the nickle and diming of this company. They charge us for parking, even though there is not enough parking. We have to purchase laundry cards that constantly break. The apartments themselves are full of silverfish and moths, and nothing is in working order. The amenities close early and open late. I could go on and on. With all the extra little fees, our rent jumps by over $100.00 per month. Totally unacceptable. I wouldn't be so irritated by all of this if rent wasn't so ridiculously high. I chose to rent here because I felt I would get good use of a heated pool (not) and clean jacuzzi (gross) after getting home from a crap day at work (9pm). I waste so much time looking for a parking space when I get home, that I barely get to enjoy any of this. I can't wait to move!
1.0
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As much as Gail may say the place is improving, it's not. They've recently added parking as something else they can charge for ( doing this without any tenant input? NICE!). They devised a plan to give everyone the same parking sticker so the covered parking which was once a green plastic decal you hung on your mirror and the yellow decal for uncovered spots made it easily identifiable who could park where. Now I pay money to NOT have a parking spot. Way to go lame management. Be prepared to shell out for everything, water, trash, utilities on top of regular utilities, mandated renters insurance, did I mention parking? The gates work sometimes, remotes hardly do, if you're lucky to get one. Kids are still running around aimlessly, the pedestrian gates lack the locks so anyone can walk right into the complex, hence not really gated. Transients are always digging through the trash and they try to sucker you into signing another contract by offering a free carpet cleaning. It's no wonder the vacancy rate is so high. BEWARE OF THIS PLACE. I've been here for a few years now and I've finally had enough.
1.0
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Definitely listen to the other reviews. Warren is the man but aside from that, this place is a no go. We have lived here less than three months and there has been toilet, sink, sliding doors and patio light issues. The parrots are loud and annoying for an hour in the morning and at dusk. A drug dealer with a backpack full of marijuana was caught just outside my front door. He's selling pot at the kids park and by the pool. My motorcycle was stolen 20 feet from my front door in a well lit assigned parking spot between 9-10pm. It is not safe. We have heard about all the break-ins and hope it doesn't happen to us. It looks nice but there is some shady stuff going on here.
1.0
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DO NOT LIVE HERE!!! DO NOT LET PEOPLE YOU CARE ABOUT LIVE HERE!!!
1.0
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CRIME CRIME CRIME!!! DO NOT LIVE HERE!!! I have lived in Mariners Cove for a year and a half. I am in the process of looking for something buy or I would move out immediately. It is covered in Section 8 people that sit in their houses all day, smoke weed and steal your stuff from each apartment. I have had my bike, 3 amazon packages, my car registration and parking pass stolen all within a year. I have never experienced such theft in my life. As a single woman, living on her own this is a serious problem. I do not feel comfortable in my own home. I always have to park far away from my apartment because there is never any parking. And who wants to pay an additional $30 a month for a car port? Parking has always been included in every apartment complex I have lived in. I have written emails, made phone calls and dropped by to let them know what a problem I have been having and they have said nothing but, "we are working on it." How? Because I have had so many things stolen. Even when I said I had my visitor parking pass stolen they were going to charge me $50 to replace it. All because they cannot keep their theft problem under control. You would think with the high rent they could afford a 24 hour security service. Also, the laundry rooms are always broken and work poorly. STAY AWAY!! I cannot wait to move out once my lease is up.
1.0
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The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.
1.0
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I doubt this will stay up very long. BUT WARNING TO ANYONE WHO IS THINKING ABOUT MOVING INTO MARINERS COVE. I'm still stuck here and its still awful. A couple of months ago, a KNOWN (Mariners Cove)neighborhood drug dealer took too much of the dope he was selling and freaked out. Scaring myself and the surrounding neighbors. The police were called, and management was on scene. Who do I see the very next week walking around talking on his cell phone in a suspicious manner... THE SAME guy who got freaked out on his own drugs! The management did not say one word to myself or other tenants that were around about what they were going to do about this, or even just reassure us that they would do whatever was in their power, so that something like this wouldn't happen again. Imagine if this guy had a gun, or what if their were children around. I'm not saying that Mariners Cove can stop people from doing drugs, I'm saying that this is most certainly NOT the first time that the police have been called about this same person...and he still lives here. Everyday I see more and more empty apartments, I can't wait to be the next to go!
1.0
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WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination
1.0
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Do NOT move here. I had to hunt down the leasing manager by phone to get any kind of documentation / confirmation that I was secured a spot after they took my security deposit. For a second I even thought I might have gotten scammed. When move in time came, I hauled my stuff from across the country and days before move in I was told that the old tenants just decided to stay in their unit and I had nowhere to live until they decided to move out. I had to stay in a hotel and pay last minute storage fees until Mariner's Cove allowed me in. I made the ask for a discount in rent and the sentiment was "too bad, nothing we can do." I get that things happen but was taken aback by the lack of empathy. Once I moved in the place was alright. Old building but usually clean enough. Once move out time came I knew Mariner's Cove would be back for another low ball. They charged nearly $400 for a full re-paint of the place (no damage beyond typical 1-year use). Also you need a 60 days notice to move out and I believe I gave them 57 days. While I acknowledge I was late, I told them it was a little hypocritical to charge $200 when they left me homeless for a few days a year prior. They did not respond to this message after 4 working days, but I know their Google chat bot will reply quickly here to try to "resolve the concern." Don't let the low security deposit fool you, chances are you wont get it back. There are so many places to live in SD. Pay a little bit more for the piece of mind to not have to deal with this.
1.0
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Such a noisy complex and rude staff. Only regrets
1.0
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This place is a money trap, they will try to charge you for breathing if they could get away with it.
1.0
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Cleaned and painted...only lived there a few months...I have a shoes off household...Got dinged on carpet cleaning, general cleaning and painting...I even got touch-up paint from the maintenance guy and carefully touched up minor holes from pictures and any scuff marks on the wall. It was perfect. Manager confessed that NO ONE gets all their security deposit back. No matter how much they clean and no matter how good the paint looks. They have to "Rehab" the unit every time. B.S. Their policy precludes, "normal wear and tear" as defined by the state statutes. Why should the tenant directly contribute to overhead? But when you move out of state...what are you going to do...other than YELP! Total rip-off. But I feel better telling you what to expect.
1.0
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I came from Las Vegas to visit my son and woke up the next morning to see that my car had been towed. No warning sticker. My car had only been parked for a few hours when it was towed. Not sure who called but whoever it was sucks as a human being. This bullshit cost me over $300. Received a reply from George saying that parking is reserved for tenants and their guests. My son is a tenant and I was his guest. Maybe a warning sticker for a car that's repeatedly parking there but my car was there a total of 6 hrs before the towing company that you let cruise your property towed it at 2am in the morning. Pretty shitty business practice. Wonder what the kick back is.
1.0
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This is the most incompetent unprofessional group of people who I have ever tried to talk to at any type of business in my entire life. We ended our lease early here as we had to move out of state, and had been ready to pay our early termination fee, but were not given any instruction on how to do so even though we sat down with the leasing office twice. Once when we put our two month notice in, again when we turned in our keys. All payments were done through their online tenant portal, so we kept close eye to see when the fee was there to pay. We received a statement two days after our move out date that said we had a zero balace due, and that we were actually getting a refund from our deposit. A week after that they sent us another statement that said we owed over $14,000! We called to get it squared away with the leasing office, but they didn't want to work with us, and said that the termination fee is the only fee that doesn't get put on the tenant portal and we were responsible for making the payment even though they sent us a zero balance statement! They never called, never sent anything in the mail, nothing. Now they refuse to let us pay the fee. I regret ever moving into this place. These people need a course on how to communicate with the people who pay them every single month! Go elsewhere... they will find a way to screw you over!
1.0
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I did not want to rate them a 1. If I could it would be a -10. One of the WORST Managerment I've ever come across. This property manager should not even be allowed to be in her position. There are rules in the lease about things on your patio, dogs on leash, picking up waste from your dogs, etc. nothing is enforced and residence do whatever they feel like doing and don't get reprimanded or change is not implemented. The buildings are so old they are falling apart rotted wood hangs from carports and balconies are propped up by Support's because they're falling apart. there's dog feces everywhere trash all over cigarette butts and bottles of urine lined the Fenceline. Finally when it was time to move out, they would not even call back property managers that were asking for references. They would also not respond to any emails or phone calls, but I'm sure is out of spite. This management company is crooked and deceitful. Beware!!! Do not even think about this property.
1.0
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We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.
1.0
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My roomate and I moved in here in 2011 and signed a one year lease. At first glance this place looks amazing. 2 pools, gym, parks, plenty of parking, pet friendly, laundry rooms, etc. However, this is not the case. I have had my fair share of living in San Diego, as I tend to move year after year. Never once have I felt so compelled to come here and alert the community about such an awful place. To start, the customer service is beyond terrible. Everyone in the office has such a rude tone and never welcomes you with a friendly hello upon entering the office. In addition, they lost my rent check on two separate occasions and attempted to charge me a late fee. In the end, they realized they lost my check in their pile of papers. Never did I receive an apology for coming home to an eviction notice for no reason. In addition, those perks that seemed so wonderful in the beginning are only to draw you in. The 2 pools were always dirty and at least one was always broken. The parks are never crowded with children, but rather middle ages teens or adults making noise. The complex is surrounded by drug dealers, which only brings in more unsafe people enter your living community throughout the day and night. The parking is a nightmare! They tell you that it is included, and that you even have plenty of guest parking. However, they don't tell you until you sign the lease that people are able to buy "upgraded" parking under an overhang. Ultimately, this leaves others, including yourself if you don't buy the upgrade, having to park very far from your apartment in an unsafe neighborhood. The apartment itself is in good condition but be aware that it is like a cave, with no real windows to let the sun in. The apartment they showed my roomate and I before signing the lease, which was an "exact model of the one we would be taking" was a lie. We had no mirrored closets like they had showed us and our heater was smack dab in the middle of our wall in the living room. (Not off to a convenient corner like the one they showed). But of course, the lease is signed and it is already too late. Be prepared to lose your entire deposit and even owe more. Our walls and carpet were in PERFECT condition. We never painted and even had the carpets cleaned before we moved out. We still got charged $95 for wall damage and $400 for carpet damage. I am currently trying to fight these charges and alas, they have no pictures to prove these damages but refuse to give in. I have NEVER been charged for damage in all my years of renting. Like I said before, I have NEVER given such a low rating to an apartment complex or had such a bad experience. Generally I am on yelp to only rave about a company. Please do not take these reviews lightly and be careful when signing a lease with Mariner's Cove.
1.0
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Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.
1.0
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If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.
1.0
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I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!
1.0
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DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!
1.0
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If I could give this place no stars I would! First off they do not care about their residents one bit. They make you pay to park in unassigned spots and then tow you in the middle of the night. They basically say "F*** you" when you ask them why they towed a residents car that is registered in the lease and was parked legally. How can a business be so cruel to their paying residents. This place isn't cheap either! Cannot wait to leave this dump! They really need to get their act together before all their residents leave for good!! Management has changed like 5 times since we moved in a year ago and the office staff is never the same... Looks like their own employees cant stand them either. Like other posts have said - don't even think about moving into this place - run away and run away fast!!!
1.0
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I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.
1.0
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I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!
1.0
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Management is absolutely awful at this place. Paige, the new manager, has just taken over and is the most unprofessional and idiotic individual I've ever dealt with. She is unqualified, irresponsible, unintelligent, and rude. If management were to change hands these apartments might not be as awful but she does not care about any of her residents. Maribel, the old manager, was accommodating and professional and living was relatively pleasant. Under new management it is miserable and difficult to get any issues resolved. Do not move here you will regret it.
1.0
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What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.
1.0
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Not worth the money. They added 100 extra dollars to the rent with no warning due to the recent tree trimming
1.0
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It's not so much this place is beautiful and gated with pools it's the fact that despite there being science behind how carpet holds, carries and grows bacteria and anything else you track under your shoes, the refuse to replace or update our unit but they'll remodel empty apartments for NEW RESIDENTS. NO LOYALTY FOR THOSE OF US HAVIG STAYED FOR YEARS.
1.0
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Terrible Management Super expensive apartments first of all. You see all the good reviews, they are actually hustling their current residents to leave a review for a $1000 by the way. Im almost certain of it nobody has ever won that money. Okay problems: Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.
1.0
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This is the worse place i have ever lived in, it looks nice at first glance but the parking issues laundry problems and the host of other issues listed by everyone else speeks for its self. I called the customer relations number and got the run around on the issues I DO NOT RECOMMEND MOVING HERE when my lease is up im gone. I"m tempted to break my lease and move.
1.0
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The location of these apartments is great - close to shops, the beach and freeways. The lanscaping is always really nice too! This places charges you to do anything. When they implemented the parking fee, I just photoshopped a fake sticker and put it in my window. I suggest you all do that! That was what pretty much made me want to move out. They called it a "recovery fee" 5 bucks a car, but they never said when they would be done "recovering" fees. In fact, the management said the fee was to cover curb painting and carport lightbulbs. If you do the math, there are 500 units and at 5 bucks a car per month times 12 months that is $30,000 that AIMCO makes a year and some units have two cars!!!!!!!! BTW, did you all know that your tax dollars went to AIMCO? Yes, the stimulus plan awarded AIMCO a lot of money to make addordable housing available to dirtbag section 8 people all over the country. So essentually, they raised the rent on everyone, now charge for parking and now get my stimulus tax dollars to help the poor and lazy! YELP took down my homeless people pictures - I took them from my apartment when I lived in MC because they are always hanging around inside the dumpsters. Shame on Yelp for censuring what the Cove actually looks like. Oh, last but not least, dont expect any of your rental deposit back. Its a very low deposit so that you wont sue them in small claims court. Basically, they tell you to get touch up paint in the office and fix the walls and clean based on the inspection list and then they take all of your money and send you an invoice from the cleaning company (probably owned by AIMCO). There are PITBULLS EVERYWHERE on this property but it's your job as a resident to ensure that you notify the office of where the pitbulls live so they can do NOTHING about it. I would give this place zero stars if I could. DONT MOVE HERE, RUN AWAY FAST.
1.0
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I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.
1.0
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Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!
1.0
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One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.
1.0
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This place is miserable. Have issues with spiders and mold. We tried to get out of our apartment because we believe it's an unsafe living environment and for that to happen, they're forcing us to pay $8,000 (4 months rent). I'm actually very disappointed because it's not like you're dealing with someone breaking an average lease... you're dealing with someone's mental state. I highly recommend not living here.
1.0
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Have had health issues over the past month to then find we had mold in our closet due to a leak in our closet. After notifying them, we then came home to our belongings tossed in our bedroom without any consent. They then told us they would put all our belongings back and they never answered my calls or emails. After sleeping in the living room for two nights, we finally decided to do everything ourselves. The mold, spiders, LITTLE TO NO communication with this complex is horrible. Do not live here.
1.0
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This place is not worth the money. Way overpriced for how old and outdated the complex is. I lived here for seven months and I'm never going back. The office staff is terrible. There is so much disfunction and miscommunication between the staff it's hard to know what's the truth. First of all they brag about being a "smoke free community" this is not true. I constantly smelled cigarette smoke. My neighbors blared trap music and smoked weed pretty much 24 hours a day. A lot of the neighbors are sketchy. I'm pretty sure someone was selling drugs out of one of the apartments in my building. It's a gated community but every uber driver and their mother knows the code and the gates are left open during the day. There are cops called pretty much every weekend. Parking is a nightmare. It cost $10 a month just to park in the complex and $20 on top of that for a carport which they actually blocked off a few times for no apparent reason and with no notice. The laundry rooms are pretty gross and expensive. It's a LOUD area, right next to a freeway and tons of planes from the airport flying over head all the time. And when it rains trees fall down left and right. Just hope they don't fall on you! However, what I'm most concerned about is that I moved out over 6 WEEKS AGO and I STILL HAVEN'T RECEIVED MY SECURITY DEPOSIT BACK. You have to give 60 days notice here when you move out which I did. I waited and about 2 weeks before my move out date and I still hadn't heard anything from the office so I went in to check what the move out procedure was since every place is different. Anthony who works in the office said I could clean the apartment myself and I would only be charged for the things I didn't clean. Or I could pay $100 and have the apartment cleaned. So I spent an entire weekend cleaning the apartment when I moved out. It was spotless. Honestly it was cleaner than it was when I moved in. It certainly wasn't professionally cleaned before my move in, there was spaghetti sauce on the wall and spiders and silverfish in all the light fixtures. When I did my walk through for my move out the guy said it has to be professionally cleaned and that I'd be charged the $100 even though I spent soooooo much time cleaning because of what Anthony had told me before. I told him that Anthony said I could clean and I wouldn't be charged and the guy replied "I really wish they'd stop telling people that". So much mis-communication on their part cost me a lot of time and money. I'm guessing I'm not the first person this has happened to. On top of that they couldn't find the paper work for my move out walk through. The one he found was dated for like 2006. Clearly they are not very organized which isn't very reassuring considering the personal info they have on all the tenants. And I would almost guarantee they won't have it professionally cleaned. I emailed Maribel the office manager to give her a forwarding address for my security deposit and let her know about the move out cleaning issue...which is what the guy who did my move out told me to do. She replied saying she updated my address but that everyone has to get the apartment professionally cleaned at move out and that it was on the notice to vacate, which I never received. I emailed her back saying I never received a notice to vacate. I'd like to see where I signed something saying it was required for the apartment to be professionally cleaned! She never replied. Anyways about 3 weeks ago, (right around the 21 days they have to send you you're deposit back) I get a call saying they need a forwarding address. Clearly Maribel didn't update it, even though I have in writing that I sent her my address. And I have her reply stating she updated it. I've emailed her numerous times since then with no response. And I still haven't gotten my money back. This place will nickel and dime you for everything but when it's time to give you your money back don't expect it.
1.0
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The resident are devastated... Instead of maintaining the beautiful trees, that give us shade. they decided to chop them down. The trees at one time ,were maintained every year. haven't been maintained for years... Rather just chop them down... My patio is so hot now, I can't sit out here during the afternoon. Devastation is all over the complex, as their shade has been taken away... Sad, all they had to do was thin and top the trees.... The grounds at one time were beautiful.....
1.0
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My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.
1.0
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NOT A GOOD DEAL. The apartment I rented was decent but WAY overly priced. Parking in the complex is supposed to be for residents however on multiple occasions I had to park BLOCKS AWAY from the complex because there was no parking even though I paid $15 a month for. When moving out, I was hit with bullshit charges INCLUDING paying the next months rent even though my lease ended the month prior. What you communicate to the leasing office just gets lost in translation until you have to call corporate AIMCO to fix it. Not worth the headache.
1.0
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AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!
1.0
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I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.
1.0
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Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.
1.0
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Upon moving in everything seemed decent. I called the first day about the A/C not working only to find out that it didn't come with A/C, seems to be a trend near the coast. We quickly learned the laundry facility was quite filthy and stayed that way for a year and a half. We called when we first moved in to ask them to repaint the parking lines. It seemed a reasonable request since we were paying for parking and it wasn't like we had a guaranteed spot. A year and a half and the lines were still never repainted after several request. The gate was broken at least half the time we lived there for various reasons. We constantly had problems with neighbors. Everything from loud music to drug dealing, gas syphoning, inconsiderate pet owners, and people parking in more than one spot to give themself extra space. The first problem was the fact that it was approved for low income housing which meant we payed 1650 for an apartment when others payed 400 for the same apartment, unfortunately lower income means lower quality of people. We even learned that our neighbor next to us was broken into through the front door and the management said it wasn't there concern. Not to mention homeless people digging through the dumpsters which could have been avoided had the gates worked. I understand that management can't control how neighbors treat each other, but it was the attitude of the management seeming like they don't care and that they were annoyed that we were even bothering them with the problem. Towards the end the parking problems became worse when they made reserved parking for carports only, which is tough for people with large vehicles. There were several carports not reserved by tenants and were unavailable to anyone else making open parking even tighter. To top it all off they allowed people with reserved spots to park in open parking saying they can park wherever they want and making parking worse even still. All of the tenants concerns with parking were ignored and we were told that it would get better when they started towing, but that never happened. We drove around for long periods of time to find a spot in the whole complex, let alone near our building, 45 minutes one night. The only reason this complex even gets a star is because maintenance was friendly and helpful and our move out inspection went smooth and quickly, but that was also because of maintenance. Stay away unless you are approved for low income housing, because then you can live in an expensive complex for a quarter of the price.
1.0
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THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!
1.0
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THIS PLACE HAS BLACK MOLD IN EVERY APARTMENT! and if you tell them it needs to be fixed they will just patch over it. There's termites. Bugs. The windows and walls are so thin you can hear the plumbing and the gardeners EVERY SINGLE DAY. Staff and management are snakes and will charge you extra rent if they have your card on auto pay. They Will harass you after move out. Lie to you about charges. Do yourself a favor and stay away from here. It's a miserable place to live and even worse to move out of.
1.0
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Wow, WORST apartment complex I've ever lived in resulting in the worst year of my life. Don't move here. This place isn't worthy of my time or effort in explaining why, but if you read the rest of these reviews (especially the filtered ones), you'll get a good idea.
1.0
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If I could give this place zero stars I would. I have lived here since September and as soon as I moved in I wanted to leave. Right after signing my lease I was told I wouldn't be guaranteed a spot and no carport spots were available. They do not have enough parking spots for people living there. It also costs money to even be able to park in the complex even though you aren't guaranteed a spot. I have come home after 7pm a lot and there be literally not one spot available. They do a terrible job of monitoring "guest" parking and people parking here without permits. You are never guaranteed a spot near your apartment even if you request a carport spot. Someone also went around keying people's cars so I got a bunch of keyed markings all over my audi. The paint on the walls, cabinets and doors are so incredibly thick you can tell you do not take the time to sand down previous paint and redo it properly. My cabinets are all withered and warped at the bottom. There are giant cracks around the drain of my bathroom sink. The bathtub creeks every time I step in it and I am not a heavy person. I have to body slam my door every time I go into my apartment because the paint is STILL sticking to the wall and I've lived here for 10 months. The toilet is beyond "low flush" and just to flush toilet paper down the toilet takes two flushes. Trying to get any remourse or help form the property management is a joke. They do not care about your needs or your problems. I was told to "just pay with a credit card" when I was having financial difficulty during the COVID-19 breakout when it first started and I was unemployed. My dog was attacked by two cats with the owners present costing me over $2,000 in vet bills and the property management has done nothing to help me and nothing has happened to the tenants. They do not do a good job of enforcing the "no smoking complex" policy and people are constantly smoking weed and cigarettes by my apartment. They treat the back of the complex way worse than they do the front of the complex. There is a running joke that the back of the complex is "section 8 housing" because of how shitty it is. The grass almost never mowed and is like a foot tall most of the time. There are raccoons all that raid the trash cans at night because they do not close the dumpster lids. the dumpsters are always overflowing and people leave mattresses at the end of my street on a regular basis that just sit there for weeks. The gate is also a joke. It's broken most of the time and open so anyone can come in. They never change the gate code. Homeless people are constantly in the complex either trying to use the laundry rooms or syphening through the dumpsters for bottles and cans. Run far from this place.
1.0
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Do NOT live here! I know you're financially desperate, but please for your own sake, move somewhere else. Charge for parking but you'll rarely find an empty spot, but they have private tow truck companies literally come around and patrol for parking passes. Then if you forget to display your parking pass ONE TIME on a SUNDAY NIGHT you will get towed and they will not cover your costs even though you LIVE THERE and park there every single day, the "courtesy patrol" can't keep vehicles from being stolen but they sure can put a mean signature on that towing form! Besides that, there are mold and termite problems, laundry machines are made for elves and are filthy and out of repair, and the staff are completely unhelpful yet well-trained in corporate speak. These apartments are trash and I can't wait to leave.
1.0
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Theres one security guard who will stalk you and will ask you if you live here and tell you to leave the area while youre standing on your doorstep and question you if hes sees you again going to your own damn apartment overall these apartments are in a nice area but the guards and some of the neighbors are unbareable
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My whole expierence at Mariners Cove has been unsatisfying. From moving into a flea infested apartment to not having a heater the whole winter (yes, there are some cold nights) to asking maintenance to move their carts from my parking spot that I paid for. I had a maintenance issue in for the heater for months and they fixed it only to tell me I cant have my dresser on the other side of the wall (they did not disclose in my agreement) it took 3 people to move that dresser. People will always be careless with public laundry facilties but I would recommend checking if someone left bleach in the washer drawer. I had bleach all over my brand new clothes. Now I am trying to move out and they have 24-48 hours to verify I am renting there. Which means I cannot just move because most people want to verify rental addresses. shame on me for not looking at these reviews before moving. DISAPPOINTED is putting it lightly. I would recommend reading as many reviews as posssible.
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Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.
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This place was once so great and fun to live in, now it's basically a fenced in monster. They tow resident's cars and don't notify the owners. Security drivers stalk the parking lots with a tow truck at night, while residents are SLEEPING. No maintenance of buildings and having to pay for covered parking is putting the people who can afford it on high. To even ask someone in section 8 for the very reason they can't make rent, and expect them to pay 20 extra dollars for parking is ridiculous. Don't move here unless you can utterly and completely live by such strict standards. They only care about bringing in new residents and not even their current ones. The location is all it has going for it.
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Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.
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This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.
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DO NOT LIVE HERE!!!!!!!! This is the worst company I have EVER run across! they are sleazy, take advantage of the tenants and refuse to handle any issues so that they can "claim" that there have been no complaints. They sell this place advertising that it has all these ongoing services (bug control, hot water, trash etc.) not telling you that you will receive a EXTRA bill for these services. really with the over $2000 a month that you charge times however many hundred places you couldn't include the water and trash in the rent???? what a fucking joke! and then you charge for all parking and god forbid you want to know you have a spot when you come home, then you get to pay 4 times as much and they will park in your spot get upset at you for wanting to park in the spot that you pay for and then cover your car with the hardest water spots, that require 3 car washes to remove! Then because they are cheap they will change the carpet upstairs to hard wood floors so they do not have to replace the carpets, so now you can hear EVERY STEP and SOUND from upstairs! and I specifically asked about that prior to move in and was ASSURED that I was NOT GOING TO HEAR THE UPSTAIRS NEIGHBORS!!!!!!! yet, I could hear EVERYTHING! The leasing office is the worse, SO FAKE AND CONDESCENDING!!!! Anytime you need something they are RUDE! Apparently they just got some new office staff that have ZERO training in their jobs, because anyone with a brain would know that they way they are speaking to people is ABSOLUTELY UNACCEPTABLE!!!! Again, you can pay to have the creepy maintenance workers uniforms washed and delivered, but you cannot hire a manager that actually has experience and some education in the job???? The maintenance workers stare at you as they go by, NOT a smile or wave or even just ignoring me would be better than the creepy stares. Now they are trying to fix up the decaying buildings, so they are taking all the money that they scammed from the people who they tricked into living there and use the parking spots that they pay for workers! really the hired help needs to park in the complex! I have never met a company that put the hired help over the tenants! They also sell it as a clean air facility, but it is absolutely not! As long as the person is moving while smoking nothing is said, and hired workers are also allowed to smoke on the premises, because they don't live there???? like take makes it better!!! And don't expect to actually be able to walk on the sidewalks, dogs will shit there and it will be there until it rains hard enough to remove it, which means it will be there for at least a year and no one will take care of it!!! They will also use blowers to blow trash and dust into your patio on constant schedule a minimum of every other day. Then on top of that they will send threatening letters claiming that they will evict you if they do not agree with what you have chosen to have on your patio! really if you have more that 2 plants then you can be given 3 days to vacate the premises. Then to just solidify all the shady crap they pull, I cannot turn in my keys until the absolute last day on my lease so that they can send me a bill for water, and trash and bug maintenance when I had already vacated the property!!!!! Because that few extra dollars is that important!!!! they already have rent for a vacant apartment they need 8 days of water also!!!!! And they would rather have the apartments changed every year than actually try to keep tenants! for renewing all you get is your fees raised! rent will be a minimum of $100 more and parking will increase as well! So when you see the range in prices it is not because you are getting anything more or better, the longer you live there the more they charge you! and don't forget the fees on top of that! I would NEVER recommend this place to anyone, not even my worse enemy! That is how awful this place is!
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My previous review was filtered by Yelp. To prove that what I said was 100% true, here's the note I just got on my door, sent to every unit in the complex: "Dear Resident, Your safety is a top priority at Mariner's Cove, we want to let you know about recent incidents that have occured in our community. There have been several vehicles broken into, bikes stolen and HOMES BROKEN INTO (emphasis mine). Management has been working closely with the San Diego Police Department regarding resolutions and also pre-cautionary actions... ...Consider contacting your insurance agent about coverage for your personal belongings... ...If you have any questions or suggestions, please contact or stop by the management office." Well, there you have it. Even the "Management", and I use that term very loosely, accepts that there is a huge problem in this complex. The joke is that THEY ARE THE ONES THAT CAUSED IT - by welcoming biker gangs, meth dealers and thugs as tenants. Then, to add insult to injury, they jack parking fees MID-LEASE from $5 to $40 per vehicle and force people with children to drive around in circles looking in vain for a parking space and then walk home in the dark with freaks lurking around every corner. ***WARNING: Even if you get a lease in writing, you can 100% expect MID-LEASE bait and switch changes to your fees. Consider yourself warned.*** A word of advise to a prospective tenant... How can you tell if someone in the mangement office at Mariner's Cove is lying? Watch for when their lips move. Forget about burglars, the real burglars are in the leasing office. Thank goodness for the internet so we can expose this place for what it is. It's only a matter of time before this place ends up on the evening news with a meth lab explosion, drive-by-shooting or who knows what, hope to be long gone by then.
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Do. Not. Rent. Here. The community itself is really pretty but damn it is SO MISMANAGED.. Paige and Achilles have no clue what they are doing and never call you back or follow through with what they say they will do. Parking is a nightmare and even though I paid the fee I still have to park nearly a mile away if I come home past 830.. I've tried to call security but it's not listed on their website, my lease, in any emails they've sent me, and the maintenance hotline doesn't even have it. The paint on my walls is so tacky that my glasses have literally broken when trying to take stuff off the shelves. I had to peel my clothes off of the wall because they got stuck! There are so many other places to rent. Do yourself a favor and rent elsewhere. The grass is nice and so are the trees but I'd rather pay $100 more to rent an actual house closer to the beach with way less of a headache than this place.
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Probably this place doesn't want new residents, lousy service, different value than advertised on Craigslist.
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A new management took over in April 2018. They have no idea what they are doing. Paige is the most unprofessional manager and does not know how to talk to people in a respectful manner. She is dismissive, always busy, does not return calls, and cannot resolve issues in a timely manner. Terrible customer service! We were charged a fee and have been given the run-around for weeks with no clarification!
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It's an alright place to live. It's a little expensive for what the have here. They do add a lot of fees which are over priced and could be included in rent. If you have a car and don't want to pay for a spot, good luck finding a spot anywhere. If you have visitors that are staying over late make sure to have a guest pass because they tow cars often. Office staff are nice but very hard to get ahold of if you need something. There are a lot of dogs here and some owners don't clean up after them and don't leash their dogs. Currently they have been doing a lot of construction around here, it can be noisy and an inconvenience. The apartments are right by the highway, which is nice but can noisy. The whole time I've lived here, we had problems with spiders. They are literally everywhere and no matter what you do to prevent them they are still there. I have one of the apartments by a dumpster, which can be convenient but it also attracts raccoons and possums. They will come right up on your patio! I would not recommend that you live here. There are nicer place around here for around the same price.
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I want to thank everyone for their reviews of these apartments. I was very close to signing a year lease with these guys and now that I really know what goes on here, I was able to run away before paying money. It's a bummer, the amenities sounded great but that is probably where they net everyone in. Again, thank you everyone! You saved me from a potential nightmare.
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The employees here do not know how to communicate with one another! I was told by one employee that there was no breed restrictions. I called again to confirm and another person said there were no breed restrictions. I go and make an app to look at the place and when I get there I was turned away because of course there are breed restrictions. Well looking at other reviews I guess it's a good thing that we got turned away but they all employees should really be on the same page and know what's going on.
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Hey people if you looking to rent a apartment in here so be aware don't go on there big smile faces as once you sign the lease everything is gonna be over as they promise something else and deliver something else it's been almost 6 months I have requested the maintenance department to looking into my matter but there is nothing has been done until now and when I go and complain in the leasing office all they say is they gonna look into my matter I pay a good amount of rent and been living here for two years now it's been hell of journey with the management I am looking forward to complete this leasing and go to a nice place where people treat as people
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We moved to this complex early last year, and loved the seclusion of our apartment, we have had decent neighbors, and few problems. The problems we have had were old appliances that needed replacing, and a broken screen in a window. No big deals and my wife and I are not people to complain. Lately however, the company has evolved into money grubbing jerks. When going to renew our lease a few months ago, they told us our rate was going to go up about $75/month after being told it would not.. this took 4 trips to the main office to straighten out, and we've never been a problem for them. We have never had a complaint about us in over a year of living here. Additionally, less than 2 months after renewing our lease, we are being told that we can no longer use the covered parking just outside our apartment unless we wish to pay an additional $20/month per vehicle. This wouldn't be horrible, except there is not enough uncovered parking throughout the community to accommodate all their tenants, let alone guests. We have never been so frustrated or willing to break a lease despite penalties as we are right now. Perhaps they need the money to pay for the gate which has been broken numerous times during our time here.. I have an idea, actually, if you want to charge us for parking, we want our rent discounted for not being in an actual gated community, because anyone can waltz right in if they want to.
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STAY AWAY! This is by far the worst place I have lived. Initially the staff is great until you sign the lease. I started renting in February and at first it was nice. Since then it has all been downhill. Here is a list of the issues I have had: Since February I have asked numerous times to get these issues fixed to date they have not 1. Kitchen sink leaks 2. Both bathroom fans are broken 3. The closet doors (not easy to open and close) broken 4. Cannot use my porch being the sprinkler sprays all dirt and leaves on it (sprinkler off but left the porch a mess) 5. Infested with spiders inside and outside the apartment 6. There are termites 7. Mold grows all over the apartment 8. Rent website goes down frequently from everyone trying to pay at same time (Since July I was told the late fee would be refunded...... I am still waiting) 9. Our dishes and groceries stick to the cabinets Here are a few small things that are irritating that I would not normally complain about but I HATE this place: 1. 10 dollars a spot (if you do not get covered parking) no guaranteed spot typically have to park 4 buildings away 2. The spas are ALWAYS dirty 3. I was told to take plants off my patio (cleaned it when I first moved in but realized quickly it was futile due to sprinkler) Apparently it is ok for some, empty alcohol bottles are also welcomed! 4. I can hear my neighbors go to the bathroom in the morning... gross! 5. The sprinklers spray the sidewalks mostly (have to walk in the road to not get sprayed if possible) Worst when you have clean laundry and have to walk through them to get to your apartment. 6. Office does not accept packages, drivers told to throw packages over porches. My roommate and I always want to yell don't do it when we see perspective renters. Also the staff is totally fake. They only acknowledge you if they are in front of perspective renters. My roommate and I are on the hunt for a new place ASAP!
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The maintenance staff is amazing - when we moved in both toilets were broken and had to be completely replaced No one, including Maribel, in the leasing office can or will help you with anything. The tennis courts are permanently closed > they are listed as an amenity in our lease. The pools are nice and the gym is ok.
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Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!
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I wish no stars were a thing ! Added a photo of illegal, improperly dated intent to enter paper work we recieved today March 24th no doubt because I have been posting these photos someone decided to act . Management has given less than 24 hours notice to enter . I believe that is an infraction against California renters rights. Don't live here unless you want to live in a ghetto!
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Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.
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So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE
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Very bad customer service my husband and I had with this lady called Gabriela:-( I dont know what got her mad to seeing us?! all we wanted is to ask her for information in detailed ...... Well some one must have set her off before us talking to her.... hey not my problem ! why in the hell she has to be rude to us i still cant understand it! I dont have to explain to her my personal stuff out loud in the hall way ....privacy is all I needed in the office to taking to her! Thats the end of it. Its a BS, they call it good customer service its a joke!
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Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"
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Live here for 3 years. been broken into. the building are out of inspection. Mold infestation.The main office was broken into look on yelp everyone that lived here personal information and ss number where stolen,. they never notified the tenants. The business office harasses you. Even with the rent being 2500.00 The want your friends that visit to be on your lease, they tow visiting people over holidays even after being notified you have a visitor. they have mold, spider that cause allergic reaction. it is a pet property but they don't spray the common areas for fleas. Caused my 4 year old cat to die from having flea infestation in his stomach. A in door cat never had a problem with flee until I moved here lost two pets on 45 days to the pest problems on there grounds.You pay for covered parking but the landscapes blow the dirty onto your car. I have picture where they wood chip trees in front on my car. I had to rub out and cover my car. Then they tell you you should wash you cars. They discriminate against paying tenants. And,. Treat the section 8 people like gold. Where paying there rent. But the paying people get harassed. If you would like more information please feel free to look at yelp. And, I have several tenants that where her for years that moved out because of the constant harassment. they discriminate against Caucasian people. the wash machine tear up your cloths, and take up your money there Jacuzzi are kept at low temperature for children. so basically it is a kiddy pool instead of a Jacuzzi. Do I need to go on? Seriously find a better place. unless you want to live in a communist area. Amico has a class action law suit against for the same problems in Texas. Look it up. I pay my rent but still get harassed I am looking forward to the court date! They got rid of a good manager that got the property up to standards, and hired a unacknowledged one. that has no experience let alone qualifications, nor customer service. Seriously when a manger watch's your house to see whom visit you. And tells you personal friend is not allowed to visit unless there on the lease. then claims it is your partner. is pretty pathetic. UPDATE: 2 days before the court date I so longed for the uneducated crazy manager had to men come to my door. I thought it was UPS because I was waiting for my sons replacement phone. When I open the door I had to unknown man start taking pictures of me. Since one I recognized one as the Crazy managers BF. I asked what do you want and he said to do a property inspection? I told them to do that you have to give 3 days notice. And it is pretty pointless when our court date is in 2 days. . I slammed the door, locked ever bolt on it. About 2 hours later. And, still waiting on the delivery of the cell phone. I answer the door again only to have the crazy uneducated manager start screaming at me. I was like what are you doing? You do realize you are breaking the law! I will see you in court in 2 days. shut the door again in which she proceed to BANG on my door for several mins. Until I threaten to call the police. Long story short, They lost in court. So, if you are looking to rent long term or short. Don't let the gated community give you a false sense of security, or assume the higher rent places you in a better place. I lived out of state and rented it off the internet. I was actually fooled. But those of you that live around here. Open your eyes. I am happy to say my New Flat is great and I cant wait to never step foot in this place again.
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I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.
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I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!
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It saddens me to write a negative review for this place. My fiance and I lived in this complex for a year, and quite enjoyed it. Parking was fine, our neighbors were quiet, and it was in a great location. Things were going well, until they increased our rent by $100. My fiance spoke with someone in the office, and he was helpful (do not know his name), and told us to file an appeal to see if we could get this increase reduced. Unfortunately, it did not go through, so we had to move. Another gentleman stopped by to do our pre-check out, and told my fiance that everyone is charged $100 regardless for the apartments to be professionally cleaned, which is very frustrating. We moved out about 2 weeks ago, and i just received our final account statement and apartment inspection report. These people charged us $120 for "partial apartment painting" and listed "some marks" as the reason for the charge. I don't know of anyone who has been charged for normal wear and tear of apartment walls, because everyone hangs things up on their walls. We used small thumb tacks to hang everything, and were told we would not be charged for this in the pre-check out. I just called the office and spoke with a woman named Ida Williams who was EXTREMELY rude. Absolutely no customer service skills at all, and so much attitude. Ended up hanging up on her because I was so frustrated with her. She stated that in order for residents to not be charged for the apartments to be repainted after move out, they must be living there for at least 5 years. I find this extremely ridiculous and we were never informed of this when moving in/out. Because of this terrible experience with the move out, I will not be recommending this place to anyone who asks me about it. Very sad, as our experience was mostly positive.
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I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to.  I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you.  On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process.  Please make your payment in full today to avoid those additional fees and bring your account current.  You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.
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I truly wish there was 0 stars!!!! The pictures I attached were the ones of the apartment I was told I was getting. I was so horrified when I saw my apartment I ran out and wish i had taken pics to show you the comparison!! Do not move there at any price! This place is horrible and will show you an apartment that looks like a model apartment tell you at the apartment you're getting minus a few things such as a different color cabinet and no built in microwave. Thank God I came by 24 hours before I was supposed to move in to take measurements. When I walked into my actual apartment I was shocked and horrified. First of all supposed to pick up my keys Saturday morning at 10 am went to take measurements on Thursday night at 5. There was another person that took me by the palace he was not the same one that rented it to me originally. When we got up to the apartment on Thursday evening even the guy said are you sure that this is the right apartment? We made sure it was the same apartment walked in and to my dismay there was still the last tenant stuff in the apartment outside the apartment the floors were thrashed the cabinetry was 25 years old the hardwood floors look like it has not been replaced in 20 years and all old appliances. When you are charging someone $1800 a month and telling them that their apartment is going to look like those attached and you walk into this you can imagine my horror. I ran so far away from that place and I recommend you do the same the place is a dump and they just think it is okay to do this to people and they will just take it. I had to pay to move twice once into a storage because I had already booked movers and gave my notice and another to move into my awesome new place that from the get go showed me my apartment in which I am paying less and it is about 20,000 times better than Mariners sweat box. Less than 600 sq feet and no air I really feel as though it worked out for the better and I am grateful I stood up for myself. But I have no paid 2x the amount for moving because of their lies. The attached pictures are the apartment they originally showed me so if they do this to you don't believe them and don't sign anything until you see the actual apartment!!!
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I have lived here for a year now and sadly have another 3 months left on my lease. The first 8 months or so were fine, no real complaints other than the playground near our apartment is constantly filled with teenage kids and younger children with no parental supervision. I never felt safe letting my kids go there alone. I always had an issue with parking and it became a serious issue when I began working nights. If you come home after 7pm there will be NO parking spots available. There were many times when I had to park so far away it took 5 minutes to walk home in the dark. They finally decided to do something about the parking issue last month and my car was towed because my pass wasn't "visable". Keep in mind we pay additional monthly to have our own parking spot. After $260 to get my car back they said I shouldn't have any more issues with parking because they would be towing vehicles without a parking pass. Unfortunately there are still never any passes and I have a feeling I was one of FEW that fell victim to being towed since nothing has changed. Our nice and quiet neighbors next door have been replaced by a chain smoking couple who smokes so much in their unit my apartment smells like a bar. When I called the office they said the other apartment can smoke and there is nothing they can do. I have also noticed more partying and a younger more rowdy crowd moving into more and more apartments. Overall great location and price but not worth the hassle of parking, partying, and horrible office problem management. Can't wait to move!!
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Day 1: Found an abundance of animal droppings under our sink. Hours later, see two mice run through our kitchen. After going to the leasing office we learn that pest control won't be able to help us for 7 days. 2 hours later, I see a pest control truck drive by the apartment but nobody came to help us. I called the leasing office 3 times and left a callback number and was ignored. We were also told that this was not common and we were the only people experiencing this but later find out that all of our neighbors are having the same problem. Day 2: we got in touch with maintenance and they give us 2 traps under the sink (the maintenance guys are great people). However, still no pest control (which we pay for in our rent). We captured 3 more mice on our own. Still no word from our lovely leasing staff. Do not move here unless you enjoy spending your weekends capturing mice with your bare hands.
1.0
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if you think this is a wonderful place to live read the following article and then decide.http://www.10news.com/news/31359309/detail.html?taf=sand This arrest happened on Tuesday morning, and Wednesday afternoon there was an attempted break-in in an apartment across the parking lot. On Thursday afternoon there was another attempted break-in in the apartment across the walkway from our complex. Management has not said anything regarding the arrest. Aimco doesn't care. When you talk to upper management all you get is corporate babble. In five years that we have been here this place has slowly gone down hill. The rotation of managers (5) in five years tells me that there is something wrong with the company. We are moving in five days. I pity those that have to stay. It's not going to get any better.
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Don't be fooled by the amenities, the fancy gates or the "leasing office" this place is a nightmare. They are the biggest bunch of fools I've ever seen doing a job 1 person could do. They don't communicate with each other and renting from them is a bit of a cluster-fuck. There are cockroaches all over this "wonderful community." They are rude and inconsiderate and so is the staff here. Try elsewhere before it's too late. They are rubbish and overpriced. Bad vibes coming from management.